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Create a Web App for your online banking

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Comments

  • EarthBoy
    EarthBoy Posts: 3,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Zanderman said:
    Santander Bank for one, insist that you use IBM's Trusteer Rapport add in for security purposes. If you don't have this add in installed or enabled, you get a warning message at login stage which gives you the opportunity of taking remedial action.

    You don't have to use Rapport at all.  It's just Santander (and others) making you think you have to.  Rapport, in my experience, is an awful system best deleted!  
    I second that. First Direct used to promote Rapport, with dire warnings about what might happen if you didn't use it.  I tried it and it was terrible. It slowed my laptop down and caused other problems, which I can't exactly remember now. Uninstalling it was the best thing I ever did. 
  • inspectorperez
    inspectorperez Posts: 894 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    EarthBoy said:
    Zanderman said:
    Santander Bank for one, insist that you use IBM's Trusteer Rapport add in for security purposes. If you don't have this add in installed or enabled, you get a warning message at login stage which gives you the opportunity of taking remedial action.

    You don't have to use Rapport at all.  It's just Santander (and others) making you think you have to.  Rapport, in my experience, is an awful system best deleted!  
    I second that. First Direct used to promote Rapport, with dire warnings about what might happen if you didn't use it.  I tried it and it was terrible. It slowed my laptop down and caused other problems, which I can't exactly remember now. Uninstalling it was the best thing I ever did. 

    Interesting to hear what you and Zanderman have to say on this. I know its a right pain when IBM haven't caught up with Firefox updates and the green Trusteer icon disappears.
    However, I have always wondered what might happen if your online banking did get compromised and it was established you hadn't been using Trusteer. It's probably totally academic (I hope) but don't know if its ever been tested in terms of reimbursement claims rejected by the banks?
    Again apologies for diverting off thread topic!!
  • Zanderman
    Zanderman Posts: 4,936 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 10 May 2020 at 7:17AM
    EarthBoy said:
    Zanderman said:
    Santander Bank for one, insist that you use IBM's Trusteer Rapport add in for security purposes. If you don't have this add in installed or enabled, you get a warning message at login stage which gives you the opportunity of taking remedial action.

    You don't have to use Rapport at all.  It's just Santander (and others) making you think you have to.  Rapport, in my experience, is an awful system best deleted!  
    I second that. First Direct used to promote Rapport, with dire warnings about what might happen if you didn't use it.  I tried it and it was terrible. It slowed my laptop down and caused other problems, which I can't exactly remember now. Uninstalling it was the best thing I ever did. 

    Interesting to hear what you and Zanderman have to say on this. I know its a right pain when IBM haven't caught up with Firefox updates and the green Trusteer icon disappears.
    However, I have always wondered what might happen if your online banking did get compromised and it was established you hadn't been using Trusteer. It's probably totally academic (I hope) but don't know if its ever been tested in terms of reimbursement claims rejected by the banks?
    Again apologies for diverting off thread topic!!
    Rapport, afaik, is merely a defence against logging in to fake websites - phishing sites. If you visit one of those the bank won't back you up, Rapport or not. As it's not their fault that you fell for a phishing site - it's entirely your's.

    Rapport warns you if you are about to visit one - so it helps reduce the chance of the error.  The bank is offering Rapport as a way of holding your hand whilst you choose which website is legit.

    But - as already stated - you do not need Rapport -  you just need to watch what you're doing and make sure you always use the bank's website not a phishing one. That's not difficult. 

    And, if you find it is difficult or want reassurance, just bookmark the bank's site rather than searching for it each time. Or, as outlined in this thread, save it as an app if your browser supports that.  Or login from your tablet or smartphone using the bank's own app instead of via the web.

    This is, as you have admitted twice now, off-topic.  Can we please stop discussing Rapport on this thread now - it's been the subject of much discussion elsewhere - for example there's a nice long thread about it at   https://forums.moneysavingexpert.com/discussion/5744691/trusteer-rapport  which probably tells you much of what you want to know.
    (and a Which review - which isn't complimentary - here:  https://computing.which.co.uk/hc/en-gb/articles/115005579745-Should-you-use-Trusteer-Rapport-)

    The subject of this thread - Web Apps -  is far more interesting!


  • Zanderman said:
    EarthBoy said:
    Zanderman said:
    Santander Bank for one, insist that you use IBM's Trusteer Rapport add in for security purposes. If you don't have this add in installed or enabled, you get a warning message at login stage which gives you the opportunity of taking remedial action.

    You don't have to use Rapport at all.  It's just Santander (and others) making you think you have to.  Rapport, in my experience, is an awful system best deleted!  
    I second that. First Direct used to promote Rapport, with dire warnings about what might happen if you didn't use it.  I tried it and it was terrible. It slowed my laptop down and caused other problems, which I can't exactly remember now. Uninstalling it was the best thing I ever did. 

    Interesting to hear what you and Zanderman have to say on this. I know its a right pain when IBM haven't caught up with Firefox updates and the green Trusteer icon disappears.
    However, I have always wondered what might happen if your online banking did get compromised and it was established you hadn't been using Trusteer. It's probably totally academic (I hope) but don't know if its ever been tested in terms of reimbursement claims rejected by the banks?
    Again apologies for diverting off thread topic!!
    Rapport, afaik, is merely a defence against logging in to fake websites - phishing sites. If you visit one of those the bank won't back you up, Rapport or not. As it's not their fault that you fell for a phishing site - it's entirely your's.

    Rapport warns you if you are about to visit one - so it helps reduce the chance of the error.  The bank is offering Rapport as a way of holding your hand whilst you choose which website is legit.

    But - as already stated - you do not need Rapport -  you just need to watch what you're doing and make sure you always use the bank's website not a phishing one. That's not difficult. 

    And, if you find it is difficult or want reassurance, just bookmark the bank's site rather than searching for it each time. Or, as outlined in this thread, save it as an app if your browser supports that.  Or login from your tablet or smartphone using the bank's own app instead of via the web.

    This is, as you have admitted twice now, off-topic.  Can we please stop discussing Rapport on this thread now - it's been the subject of much discussion elsewhere - for example there's a nice long thread about it at   https://forums.moneysavingexpert.com/discussion/5744691/trusteer-rapport  which probably tells you much of what you want to know.
    (and a Which review - which isn't complimentary - here:  https://computing.which.co.uk/hc/en-gb/articles/115005579745-Should-you-use-Trusteer-Rapport-)

    The subject of this thread - Web Apps -  is far more interesting!


    Hope you don’t mind me visiting this thread one last time to thank you for your helpful and informative post.
  • sausage_time
    sausage_time Posts: 1,656 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I was the one that posed the question (2nd post) that seemed to start the downward spiral in tone in this thead.  I was really genuinely interested, but some seem ot have interpreted my question as "Why would anyone want do do that".  That wasn't my intent, and I do plan to look at this!  Does it work on phones too? 
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • gsmh
    gsmh Posts: 640 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Does it work on phones too? 
    On an iPhone when you have the page you want showing in Safari, you go to the 'share' icon (the square with the up arrow coming out of it), scroll down and you will see 'Add to Home Screen'. On Android you click on the three vertical dots at the top of the browser and select 'Add to Home Screen'. Not quite the same thing, more like a bookmark than on a desktop PC or Mac, but it does a similar job.
  • gsmh
    gsmh Posts: 640 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 23 May 2020 at 12:56PM
    Some interesting information for those whose interest has been piqued by progressive web apps. Scroll down the linked page below until you see the article about Edge PWAs. You can read about Microsoft's roadmap for them. The article comments are interesting too.

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