Anyone have experience with PayPal/eBay - please help!

theonlywayisup

born_again said:

theonlywayisup said:

born_again said:

theonlywayisup said:

As the op's dispute was over 120 days after they were paid, then it has to be a PayPal dispute. 

It is not a dispute, it is a chargeback.  They are very different. 

A chargeback is via your debit/credit card. As I said has a max of 120 days to action.
If someone contests something direct with PayPal it is a dispute. Which has 180 days to action.
https://www.paypal.com/uk/smarthelp/PAYPAL_HELP_GUIDE/all-about-disputes-icf7

As has been pointed out to you elsewhere, they are different.  A paypal dispute is not the same as a chargeback.  They are dealt with by Paypal differently because they offer different resolutions under different rules.   

But at least you now appreciate the 180 days is given by Paypal for a dispute process, a dispute is a SNAD or INR.   

I know they are different. That is what I SAID.....

You said it was a Paypal dispute.  I was pointing out that it isn't a Paypal dispute, it is a Paypal chargeback.    As I said they are different, which may or may not concern you but it does matter at how you proceed with one against the other.  

born_again said:

540 days is the maximum time that a chargeback can be actioned in & only relates to future dated purchases. So you are looking at Holidays, events, furniture that has to be made etc. Not something that is sent the next day.  As the op's dispute was over 120 days after they were paid, then it has to be a PayPal dispute.