Private Parking Charge- overstaying in Supermarket car park during Covid-19 lockdown/social distance

Coupon-mad

True, but most local Managers will search for their copy of the ParkingEye User Manual & send an email, if the customer won't go away!

Umkomaas

Coupon-mad said:

True, but most local Managers will search for their copy of the ParkingEye User Manual & send an email, if the customer won't go away!

CM - Euro Car Parks don't use the PE manual.🤭 

Le_Kirk

Umkomaas said:

Coupon-mad said:

True, but most local Managers will search for their copy of the ParkingEye User Manual & send an email, if the customer won't go away!

CM - Euro Car Parks don't use the PE manual.🤭 

She's had a busy week or two!

kh904

Ralph-y said:

Email .... local shop manager .... not customer services ... and or head office CEO

I do not know why you are worrying about this all most all of the supermarkets cancel when asked..... was it a stand alone M&S or a retail/mini M&S

Ralph

Hi Ralph,

It was a standalone M&S food store

kh904

Coupon-mad said:

You will get proof because you can check by logging (VRN plus PCN numbers) into ParkingEye's system to view the status of the PCN, a few days after the M&S Manager promises to cancel it. 

Always works, but if not, then complain to M&S Head Office about the Manager failing to cancel an unfair PCN even though you know M&S can cancel these and that you KNOW that they have a ParkingEye User Manual with an email to send cancellations to.  All stores do.

Hi Coupon-Mad,

It's Euro Car Parks not Parking Eye (if that makes any difference).

Coupon-mad

Whoops, same thing applies though - M&S will have a email or they know the contact details for the overall retail park owner, who has the right to cancel.

beamerguy

kh904 said:

Coupon-mad said:

You will get proof because you can check by logging (VRN plus PCN numbers) into ParkingEye's system to view the status of the PCN, a few days after the M&S Manager promises to cancel it. 

Always works, but if not, then complain to M&S Head Office about the Manager failing to cancel an unfair PCN even though you know M&S can cancel these and that you KNOW that they have a ParkingEye User Manual with an email to send cancellations to.  All stores do.

Hi Coupon-Mad,

It's Euro Car Parks not Parking Eye (if that makes any difference).

You must NOT put up with this rubbish because you are restricted by COVID-19

It is true that with retail parks, the landowner is the one to contact but M&S do employ Euro in car parks that are stand alone car parks,   The CEO is the answer to get this cancelled.

I have no reason to question your ability but would like help in a suitable letter to the CEO of M&S ????

kh904

beamerguy said:

kh904 said:

Coupon-mad said:

You will get proof because you can check by logging (VRN plus PCN numbers) into ParkingEye's system to view the status of the PCN, a few days after the M&S Manager promises to cancel it. 

Always works, but if not, then complain to M&S Head Office about the Manager failing to cancel an unfair PCN even though you know M&S can cancel these and that you KNOW that they have a ParkingEye User Manual with an email to send cancellations to.  All stores do.

Hi Coupon-Mad,

It's Euro Car Parks not Parking Eye (if that makes any difference).

You must NOT put up with this rubbish because you are restricted by COVID-19

It is true that with retail parks, the landowner is the one to contact but M&S do employ Euro in car parks that are stand alone car parks,   The CEO is the answer to get this cancelled.

I have no reason to question your ability but would like help in a suitable letter to the CEO of M&S ????

Hi Beamerguy,

 You help would be very much appreciated!

Kind regards

beamerguy

kh904 said:

beamerguy said:

kh904 said:

Coupon-mad said:

You will get proof because you can check by logging (VRN plus PCN numbers) into ParkingEye's system to view the status of the PCN, a few days after the M&S Manager promises to cancel it. 

Always works, but if not, then complain to M&S Head Office about the Manager failing to cancel an unfair PCN even though you know M&S can cancel these and that you KNOW that they have a ParkingEye User Manual with an email to send cancellations to.  All stores do.

Hi Coupon-Mad,

It's Euro Car Parks not Parking Eye (if that makes any difference).

You must NOT put up with this rubbish because you are restricted by COVID-19

It is true that with retail parks, the landowner is the one to contact but M&S do employ Euro in car parks that are stand alone car parks,   The CEO is the answer to get this cancelled.

I have no reason to question your ability but would like help in a suitable letter to the CEO of M&S ????

Hi Beamerguy,

 You help would be very much appreciated!

Kind regards

OK, send me a PM and we will get that done. Don't worry, it's all free. Then we can put it up on the forum

kh904

Funnily enough I came across this when researching on the net...

https://www.bbc.co.uk/news/uk-england-london-52091664