Tax rebate caused account to be blocked!

byrnez92

Shakin_Steve said:

molerat said:

I would suggest supplying them the information to expedite release then raise a formal written complaint over their actions and take it to the FOS.

That would be my choice.

This is the route I am going to take just in process of emailing my mileage log now all 30 plus pages 😞

born_again

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

byrnez92

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

Because the minute the payment went into my account santander froze the account and now they want to look through my tax affairs before releasing at the same time saying they do not investigate someones taxes contradictory right? 
Having asked them to put in writing what they are requesting they will not do it as "they dont investigate tax affairs" 

byrnez92

So I haven't actually had access to the money 

robatwork

I suspect 70% of the onlookers here are fascinated and appalled at this saga from Santander. 30% won't believe it at all.

Much as I wouldn't touch the Daily Mail with a cockroach-infested bargepole, I do have a lot of time for Tony Hetherington who has been doing this stuff for donkeys. Email him (and post the link to this thread) via https://www.thisismoney.co.uk/money/article-1585631/This-Money-Contact-thisismoney-uk-email-phone.html

https://www.thisismoney.co.uk/money/columnist-1066279/Tony-Hetherington-Financial-Mail-Sunday.html

eskbanker

robatwork said:

Much as I wouldn't touch the Daily Mail with a cockroach-infested bargepole, I do have a lot of time for Tony Hetherington who has been doing this stuff for donkeys.

But it's them buying the paper that pays his wages

born_again

byrnez92 said:

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

Because the minute the payment went into my account santander froze the account and now they want to look through my tax affairs before releasing at the same time saying they do not investigate someones taxes contradictory right? 
Having asked them to put in writing what they are requesting they will not do it as "they dont investigate tax affairs" 

You said "Tax rebates are classed as income earnt when applying for Uc "
So a frozen account or not. The refund is already there ( in your words classed Income ). So Santander have nothing to do with that stopping you from claiming UC. 
Unless you were planning to move it and make a fraudulent UC claim?

byrnez92

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

Because the minute the payment went into my account santander froze the account and now they want to look through my tax affairs before releasing at the same time saying they do not investigate someones taxes contradictory right? 
Having asked them to put in writing what they are requesting they will not do it as "they dont investigate tax affairs" 

You said "Tax rebates are classed as income earnt when applying for Uc "
So a frozen account or not. The refund is already there ( in your words classed Income ). So Santander have nothing to do with that stopping you from claiming UC. 
Unless you were planning to move it and make a fraudulent UC claim? 

I had already had one universal credit payment before the rebate the point I'm making is I wouldn't need the universal credit this month if i had my tax rebate money but the bank have withheld the payment from my account so i am penniless and also ineligeble for any benifits as on the system I have had money from HMRC but in reality I cant touch that money till bank have gone through my taxes hope you understand what I am saying 

colsten

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

Because the minute the payment went into my account santander froze the account and now they want to look through my tax affairs before releasing at the same time saying they do not investigate someones taxes contradictory right? 
Having asked them to put in writing what they are requesting they will not do it as "they dont investigate tax affairs" 

You said "Tax rebates are classed as income earnt when applying for Uc "
So a frozen account or not. The refund is already there ( in your words classed Income ). So Santander have nothing to do with that stopping you from claiming UC. 
Unless you were planning to move it and make a fraudulent UC claim?

I think byrnez92 probably meant that they now would like / have to apply for UC but they don't qualify for UC because of the tax refund - which, unfortunately, they can't lay their hands on now as Santander aren't playing ball.  

I still maintain that the demand for tax refund information is a read herring.

I also note that the OP hasn't reported how the "2 young children and a child 3 weeks old", mentioned 6 days ago, and a potential partner (unmentioned so far, I believe?), have got fed since the situation arose, and it is unclear how they will be fed going forward.

Nor have we had any feedback on the reactions of the Santander CEO, or byrnez92's MP, to this urgent issue.

So perhaps it's just an experiment of a sociology or a psychology student on how people react to a one-sided story, or a simple wind-up.

byrnez92

colsten said:

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

born_again said:

byrnez92 said:

plus inadvertantly stopped me claiming benefits so I am as broke as iv ever known 😞

How has this stopped you claiming benefits?

Tax rebates are classed as income earnt when applying for Uc 

So how is that Santanders fault? As you already had the tax rebate, thus you would still not be able to claim UC.

Because the minute the payment went into my account santander froze the account and now they want to look through my tax affairs before releasing at the same time saying they do not investigate someones taxes contradictory right? 
Having asked them to put in writing what they are requesting they will not do it as "they dont investigate tax affairs" 

You said "Tax rebates are classed as income earnt when applying for Uc "
So a frozen account or not. The refund is already there ( in your words classed Income ). So Santander have nothing to do with that stopping you from claiming UC. 
Unless you were planning to move it and make a fraudulent UC claim?

I think byrnez92 probably meant that they now would like / have to apply for UC but they don't qualify for UC because of the tax refund - which, unfortunately, they can't lay their hands on now as Santander aren't playing ball.  

I still maintain that the demand for tax refund information is a read herring.

I also note that the OP hasn't reported how the "2 young children and a child 3 weeks old", mentioned 6 days ago, and a potential partner (unmentioned so far, I believe?), have got fed since the situation arose, and it is unclear how they will be fed going forward.

Nor have we had any feedback on the reactions of the Santander CEO, or byrnez92's MP, to this urgent issue.

So perhaps it's just an experiment of a sociology or a psychology student on how people react to a one-sided story, or a simple wind-up.

Summed that up quite well if I do say and no reply from mp or CEO I have not been to press still and as for how I've looked after my family santander gave me £80 compensation for the way I have been treated ie lied to and misled which obviously is enough to keep food on the table for now but they still not releasing the tax rebate