PIP telephone assessment

poppy12345

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 

Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

It could be either phone or you visit them.

What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.

No going forward once some sense of normality is returned.
It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space

Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)

Apparently telephine assessments are going amazingly well and much better than anyone thought. A lot more people are being awarded successfuly than before Covid19. I can't see any reason why they would bring back face to face assessments any time soon.

Oddly though, MR success rate has gone from 17% before Covid to 54% now, which is incredible.

Spoonie_Turtle

poppy12345 said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 

Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

It could be either phone or you visit them.

What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.

No going forward once some sense of normality is returned.
It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space

Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)

Apparently telephine assessments are going amazingly well and much better than anyone thought. A lot more people are being awarded successfuly than before Covid19. I can't see any reason why they would bring back face to face assessments any time soon.

Oddly though, MR success rate has gone from 17% before Covid to 54% now, which is incredible.

Wow! Just goes to show they *could* have done their jobs properly all along, strangely enough. After reports last year of decisions being corrected before getting to tribunal (so between the MR and the tribunal), now this ... progress, it seems!

poppy12345

Spoonie_Turtle said:

poppy12345 said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 

Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

It could be either phone or you visit them.

What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.

No going forward once some sense of normality is returned.
It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space

Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)

Apparently telephine assessments are going amazingly well and much better than anyone thought. A lot more people are being awarded successfuly than before Covid19. I can't see any reason why they would bring back face to face assessments any time soon.

Oddly though, MR success rate has gone from 17% before Covid to 54% now, which is incredible.

Wow! Just goes to show they *could* have done their jobs properly all along, strangely enough. After reports last year of decisions being corrected before getting to tribunal (so between the MR and the tribunal), now this ... progress, it seems!

Totally agree with that. Tribunal success is now more than 90% and that's from paper based and telephone appeals only. Before Covid success for these were less than 10%. Incredible really.

50Twuncle

poppy12345 said:

Spoonie_Turtle said:

poppy12345 said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 

Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

It could be either phone or you visit them.

What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.

No going forward once some sense of normality is returned.
It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space

Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)

Apparently telephine assessments are going amazingly well and much better than anyone thought. A lot more people are being awarded successfuly than before Covid19. I can't see any reason why they would bring back face to face assessments any time soon.

Oddly though, MR success rate has gone from 17% before Covid to 54% now, which is incredible.

Wow! Just goes to show they *could* have done their jobs properly all along, strangely enough. After reports last year of decisions being corrected before getting to tribunal (so between the MR and the tribunal), now this ... progress, it seems!

Totally agree with that. Tribunal success is now more than 90% and that's from paper based and telephone appeals only. Before Covid success for these were less than 10%. Incredible really.

So what's the stats for a simple decision based on an application for PIP without having to go through MR/appeals? 

poppy12345

50Twuncle said:

poppy12345 said:

Spoonie_Turtle said:

poppy12345 said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

born_again said:

Spoonie_Turtle said:

This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 

Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

It could be either phone or you visit them.

What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.

No going forward once some sense of normality is returned.
It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space

Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)

Apparently telephine assessments are going amazingly well and much better than anyone thought. A lot more people are being awarded successfuly than before Covid19. I can't see any reason why they would bring back face to face assessments any time soon.

Oddly though, MR success rate has gone from 17% before Covid to 54% now, which is incredible.

Wow! Just goes to show they *could* have done their jobs properly all along, strangely enough. After reports last year of decisions being corrected before getting to tribunal (so between the MR and the tribunal), now this ... progress, it seems!

Totally agree with that. Tribunal success is now more than 90% and that's from paper based and telephone appeals only. Before Covid success for these were less than 10%. Incredible really.

So what's the stats for a simple decision based on an application for PIP without having to go through MR/appeals? 

No idea what they are now. The last stats released were Jan 2020. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/873332/pip-statistics-to-january-2020.pdf

All i can tell you is the telephone assessments have been extremely successful and face to face assessments may not restart.

namya2407

tizztits said:

Hi all been reading this thread for last few weeks . I thought I would add my experience so far.
Form in 28/2
Assessment 19/6
Text saying got Assessment 23/6
Called straight up and are sending me out the report no issues with that side of things, he did say it mite not be the final report if it needs to get send back if something isn't understood. However the anxiety of waiting is slowly killing me inside.  I'm impatient at the best of the times and not being able to do much i have just been reading loads of forums which probably isn't helping .will update when I get result.

Hiya, have you heard back yet?

samali123

As any one had successfull paper assesment

poppy12345

samali123 said:

As any one had successfull paper assesment

My daughter did. I have yet to hear anyone that's had a paper based assessment and been refused.

ernie2009

hi eveyone, this ismy first post on here so be gentle please. i recieved a letter from dwp about 10 wks ago to say now im nearly 67 my pip award will have no end date and would they would check my needs again in 6 plus years time. in my infinate wisdom i sent them a letter staing my condition had got worse and sent them medical report from consultant. 3 wks after i get a new claims form to fill in which i did and sent back off to them which they got 7 wks ago. today i recieve a letter from capita saying ive got a telephone assessment on the 16th at 8am. i bemaused by all this as 4 years i got a call from dwp saying i was being awarded high rate of mobility because they had a letter from my doctors to say my condition would never get better then the letter 10 wks ago saying no end date and now im being assessed again. am i missing something or is this just a government ploy to remove folks pip awards?.

poppy12345

ernie2009 said:

hi eveyone, this ismy first post on here so be gentle please. i recieved a letter from dwp about 10 wks ago to say now im nearly 67 my pip award will have no end date and would they would check my needs again in 6 plus years time. in my infinate wisdom i sent them a letter staing my condition had got worse and sent them medical report from consultant. 3 wks after i get a new claims form to fill in which i did and sent back off to them which they got 7 wks ago. today i recieve a letter from capita saying ive got a telephone assessment on the 16th at 8am. i bemaused by all this as 4 years i got a call from dwp saying i was being awarded high rate of mobility because they had a letter from my doctors to say my condition would never get better then the letter 10 wks ago saying no end date and now im being assessed again. am i missing something or is this just a government ploy to remove folks pip awards?.

It would have been better to have started your own thread instead of asking the question on the end of a thread that's more than 13 pages long.

To answer your question, you report a worsening of condition and most people have telephone assessments (face to face assessments are still suspended) it's very rare to have a paper based assessment.

May i ask what award you actually have now?