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PIP telephone assessment

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  • poppy12345
    poppy12345 Posts: 18,880 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    I asked for the report to be sent to me and I have totalled all the points up and it comes to 10 for care and 0 for mobility. 
    I’m fine with the mobility but for care I feel I could have maybe scored another 2 in a different category and got upto 12 points for the enhanced.
    is it worth appealing this with a MR when they do eventually send me the official notice and if they do award the standard care rate, or should I just leave it and not risk it.

    A new thread would have been better, rather than asking on the end of a thread that's 11 pages long. It does get very confusing when asking questions on another persons thread.
    It's entirely up to you whether you request the MR once the decision is made. They do look at the whole award again. Whether you can score more points will totally depend on how your conditions affect you. It does help to have some understand about the descriptors, what they mean and the criteria. Start here. https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-2-the-assessment-criteria

  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Do you think that phone assessments are here for good or will face to face assessments ever come back ?
    As a virtual non-speaker (especially on the phone) - this is extremely important to me !
    Yes - my wife can (and does) speak for me - but doesn't only having phone assessments break the equalities act ?
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,313 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 21 August 2020 at 2:32PM
    50Twuncle said:
    Do you think that phone assessments are here for good or will face to face assessments ever come back ?
    As a virtual non-speaker (especially on the phone) - this is extremely important to me !
    Yes - my wife can (and does) speak for me - but doesn't only having phone assessments break the equalities act ?
    Textphone? Generally we disabled people have to think a bit outside the box to find ways around things in order to live our lives ...

    Edit: although accepting your wife speaking for you would be a reasonable adjustment under the Equalities Act anyway.
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    50Twuncle said:
    Do you think that phone assessments are here for good or will face to face assessments ever come back ?
    As a virtual non-speaker (especially on the phone) - this is extremely important to me !
    Yes - my wife can (and does) speak for me - but doesn't only having phone assessments break the equalities act ?
    Textphone? Generally we disabled people have to think a bit outside the box to find ways around things in order to live our lives ...
    I don't have a text phone - I used to - but never used it - I was no good at using it - too slow at typing

  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,313 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    50Twuncle said:
    50Twuncle said:
    Do you think that phone assessments are here for good or will face to face assessments ever come back ?
    As a virtual non-speaker (especially on the phone) - this is extremely important to me !
    Yes - my wife can (and does) speak for me - but doesn't only having phone assessments break the equalities act ?
    Textphone? Generally we disabled people have to think a bit outside the box to find ways around things in order to live our lives ...
    I don't have a text phone - I used to - but never used it - I was no good at using it - too slow at typing

    As you're still on DLA, you would have plenty of time to practise typing on a textphone if you were able and really wanted to. If not, that does negate the fact that if they were to accept your wife speaking for you that still satisfies the Equality Act.

    This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, if you're waiting for them to transfer you from DLA. If you apply for PIP yourself sooner then maybe it might be something you have to deal with.

    *assessors can work from home so the companies wouldn't need to pay to run buildings. But this isn't a debate board and we'll just have to assume they plan to go back to in-person assessments unless we hear otherwise.
  • born_again
    born_again Posts: 20,424 Forumite
    10,000 Posts Fifth Anniversary Name Dropper

    This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 
    Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

    It could be either phone or you visit them.
    Life in the slow lane
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,313 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 21 August 2020 at 9:31PM

    This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 
    Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

    It could be either phone or you visit them.
    What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.
  • poppy12345
    poppy12345 Posts: 18,880 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    50Twuncle said:
    Do you think that phone assessments are here for good or will face to face assessments ever come back ?
    As a virtual non-speaker (especially on the phone) - this is extremely important to me !
    Yes - my wife can (and does) speak for me - but doesn't only having phone assessments break the equalities act ?

    Haven't you asked this exact same queastion previously? which i believe was also answered.
  • born_again
    born_again Posts: 20,424 Forumite
    10,000 Posts Fifth Anniversary Name Dropper

    This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 
    Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

    It could be either phone or you visit them.
    What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.
    No going forward once some sense of normality is returned.
    It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space :)
    Life in the slow lane
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,313 Forumite
    10,000 Posts Fifth Anniversary Name Dropper

    This is all theoretical at this point anyway: unless they realise the enormous cost saving from switching to purely telephone appointments* I would think face-to-face assessments would have resumed by the time you'll need a PIP assessment, 
    Never mind the fact that can do far more assessments with less staff. As they cut out all that time spent on the road between visits.

    It could be either phone or you visit them.
    What? People already visit them, that was the default manner of assessment until they had to be suspended due to the pandemic.
    No going forward once some sense of normality is returned.
    It would be a sure fire money saver. Phone assessments could also be done from workers home, thus not needing expensive office space :)
    Yes, that was my point in the first place. Sticking with phone assessments instead of requiring claimants to attend appointments in person would be a huge way to save money. (Whether they're genuinely interested in that or not is an entirely different matter.)
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