Expiry of Club Lloyds Cineworld Vouchers

SevenOfNine

Ghostcrawler said:

I called them up and lodged a complaint, after few days someone called me up following up on that complaint and offered me £60 for 6 unused tickets (offered £10 per ticket).  I happily took it and £60 was in my bank account in few minutes after the call.  I already have another 6 Odeon tickets which are getting expired Nov'21, so no way I would be using 6 Cineworld tickets.  Same for my partner and she also got £60.

I got £52 for 4 unused Cineworld tickets AND told those 4 wouldn't even be cancelled, so if I could use them in the 2 weeks left of extended validity (up to 31 May) I should feel free to do so!  We did, thanks Lloyd.

As for 'how much' people are getting, I was asked by the Lloyds Bank contact how much a film ticket cost, I'd just booked to use 2 of my 6 tickets & that film cost was £13 each, so that's what he offered to pay me for our remaining 4. I did surprisingly well out of this, no effort, we saw 3 films (6 tickets) in 10 days AND £52 on top.  It was the Lifestyle Benefits call handler who offered to push my query/comments about unused tickets through to Lloyds Bank - who got in touch really fast & sorted it out.

CRISPIANNE3

Ed-1 said:

I got £90 (£15 per ticket).

I was short changed then. I had 12 Vouchers for Cineworld and the advisor at Lloyds said she had looked up the price and based my compensation on £5.99 a ticket.

gwapenut

I got £10 per ticket which I thought was fair for Cineworld. My local Vue knocks them out at £5 per ticket (or per pair on Meerkat days). So while I got less money than I needed to replace with peak times at Cineworld, I got more than I need for my local Vue.

Ed-1

CRISPIANNE3 said:

Ed-1 said:

I got £90 (£15 per ticket).

I was short changed then. I had 12 Vouchers for Cineworld and the advisor at Lloyds said she had looked up the price and based my compensation on £5.99 a ticket.

They never even asked me. The Lifestyle Benefits team said they could complain to Lloyds for me. The adviser that called flat out refused to offer cash but said she could escalate it. The next thing I know £90 is in my account.

schiff

What is the phone number for the LS Benefits team pse? I know I was left with some but, pretty much having given up on using them, I may not have the details. Does that matter?

Ghostcrawler

schiff said:

What is the phone number for the LS Benefits team pse? I know I was left with some but, pretty much having given up on using them, I may not have the details. Does that matter?

0345 303 0303

I dont think they check or have an ability to do so.  They just ask you how many are unused and take your word.

Matt17

I phoned up about my Cineworld tickets and they offered to replace them with Odeon or Vue tickets. 

SevenOfNine

Matt17 said:

I phoned up about my Cineworld tickets and they offered to replace them with Odeon or Vue tickets. 

Yes, as far as I know that's all the Lifestyle operatives are authorised to do. If you get the right helpful person THEY will offer to escalate your 'complaint' to Lloyds Bank complaints.  If not just call Lloyds direct yourself.

Rich2808

So what will you all be using your new vouchers to go and see?
Cruella - to remind you of Cineworld?

shyam1991

I have 2 cineworld that expired on 2020 and 4 in 2021, they issued 6 vue with validity 30th September 2021. Not sure if there is enough movies releasing to complete them.