Expiry of Club Lloyds Cineworld Vouchers

CRISPIANNE3

I have vouchers for Cineworld because a new one opened up in the city. However they now say do not accept Club vouchers. 
However they had already reissued the vouchers because of the lockdown but they are useless now. Oh well have to try and. speak to Club card again. I thought it was too good to last. 

oldagetraveller1

"went for the Rakuten TV movies"

Apologies if you are aware, but I chose those too. Received and used the first code 1st June. Each "voucher" would appear to be equivalent to £5 in value. Choose a film etc. which is £5+ and the excess has to be paid prior to being available to watch.

bigadaj

I had a look at the Rakuten TV with an offer code but the options seemed limited and/ or expensive.

Rollinghome

oldagetraveller1 said:

"went for the Rakuten TV movies"

Apologies if you are aware, but I chose those too. Received and used the first code 1st June. Each "voucher" would appear to be equivalent to £5 in value. Choose a film etc. which is £5+ and the excess has to be paid prior to being available to watch.

I see in the Club Lloyds Terms they say:

"The Movie Voucher Codes are valid for Standard and High Definition movie rentals only. Codes are not valid for UHD movies, content in the “Home Premiere” category, TV shows or movie purchases."

So does that exclude any UHD movie even if it costs less than £5?  If so, that doesn't leave much, if anything, worth watching.

Rollinghome

To answer my own question:

"The Movie Voucher Codes are valid for all Standard and High Definition movie rentals. Codes are not valid for UHD movies (or part payment towards), content in the “Home Premiere” category, TV shows or movie purchases."

https://www.clublloyds.com/utility/faqs.aspx

tempus_fugit

bsms1147 said:

Received replacement codes by email today; just the codes, not vouchers, which replace the 5 that I hadn’t used before lockdown and then their subsequent expiry. New vouchers valid until April. I’m not sure if this process was automatic or in response to contacting them a month ago, but looks like they’ve got their act in place.

Ours expired yesterday. We had called them a couple of weeks ago and were told that they would extend them for a year, but we had heard nothing more so contacted them again today, only to be told that they are not sure if they will be able to extend them or not. Apparently they are “checking with the cinemas and waiting for a decision”. Seems a bit odd if people have already had theirs extended. Also very unfair as we have not been able to attend anything due to COVID-19. If we hear anything further I’ll report back.

newlease

Mine were extended last month no problem

jimbow25

Lots of discussion here around Cineworld and Rakuten vouchers.

I have had Vue vouchers each year for a few years, and my latest ones expire in October 2020 - 4 of my 6 are unused.

I emailed asking if they will extend the validity given cinemas have been closed for so long and nothing new has been on... and eventually got an email back today saying that no they won't give an extension because the cinemas are now open.

Has anyone with Vue vouchers, expiring since July rather than during the initial lockdown, had an answer to the contrary?

I will manage to use 2 out of the 4 without too much trouble so it is not the end of the world but would have preferred to use the others nearer Christmas / when there are actually new films out.

Frogletina

My Vue ones expired during lockdown. I should have contacted them by now but haven't got round to it

carpy

this is interesting as i've contacted them numerous times (re Cineworld vouchers) about extending expiry date and haven't received a definitive answer.
mine expire Dec but hadn't used any until recently and obviously lost almost 6 months during lockdown.
i wonder why some people have heard back/had theirs extended but i haven't had an answer??

in fact i emailed Cineworld yesterday to see if they can sort it as Lloyds are dragging their feet.....

p.s. really disappointed Cineworld are no longer offered as they are only a 15min bike ride from me, Vue/Odeon are at least a 15min drive!