Bluestone Mortgages

mortgagetakingages

lewis27 said:

We finally have our offer ( verbal offer with a reference number ) with written offer excepted to follow tomorrow ! DIP first of 1st JULY.. Today’s is 13 weeks to the date I think . An unorganised mess is the only way I can describe bluestone tbh .. requesting the same documents several times , underwriter stating there’s affordability issue when there wasn’t , refused to Double check his underwrite as he was Adament he was correct , they lost track of our application at one point because a specific person was on annual leave so had to go through credit checks multiple times. I have 7 soft searches and 2 hard searches on my report within 13 weeks. In the end the business development manager for bluestone physically re-underwrite our case in my MA office and called the underwriter to tell him to send it to offer .. if it wasn’t for him we would still be in a no win position .. I’m grateful I have a mortgage offer at the end of the day .. but just be prepared you may have to fight certain things .. if your using help to buy you can only go through a packager . Your MA can not contact bluestone only the packager . This makes help to buy difficult to address issue with bluestone . If your not using help to buy your MA can contact bluestone and deal with them directly and resolve things efficiently .. good luck everybody 

Not my experience at all! 

wantingtomove2020

We had our offer today! Thank the Lord! Fingers crossed not much waiting around now 

lewis27

Depend if physical valuation or desktop .. mine was desktop ( new house £225k) and was done within the day of it being said .. I know physical valuations MAY have up to a 10 day delay .. depends how lucky you are and where the house is I suppose 

newton21

Roughly how long after re submitting I for/answering questions do you hear again? It’s taken 4 weeks for them to ask for a copy of something. We passed case manager and now it’s having first underwrite 

Rickydewitt

Hi all

So we have bluestone come back today asking some clarification on some questions, nothing major really. We sent the answers to our MA who forwarded them onto Bluestone. App went in 8th Sept, hard search 17th, questions 23rd. So far In my eyes not too bad however I don’t wish to speak too soon. 

FirstHomePurchase

Hi everyone,
ive been following this thread for a long time and it’s been very helpful. I Would like to know if anyone has had any experiences with Brightstar packagers, we seem to be over promised all the time with these guys? We are currently waiting for our offer, we have had lots of back and forth, valuation was done a month ago and after a couple of more documents requested we are still waiting for
our offer with bluestone. Thanks. 

mortgagetakingages

FirstHomePurchase said:

Hi everyone,
ive been following this thread for a long time and it’s been very helpful. I Would like to know if anyone has had any experiences with Brightstar packagers, we seem to be over promised all the time with these guys? We are currently waiting for our offer, we have had lots of back and forth, valuation was done a month ago and after a couple of more documents requested we are still waiting for
our offer with bluestone. Thanks. 

They let my MA get all paperwork sorted and submitted and then said.. oh... we will have to wait 2 weeks because we have no more allocation left... My MA wasnt having any of it and pulled the app, got me a refund and went to another. They seem happy to be economical with the truth.

FirstHomePurchase

That’s really interesting, we started our process with them in July and we have literally given every piece of information they have needed and been really quick to give them the information. They’ve also requested the same things from us two or three time’s. Im hesitant to start the whole process again with a different packager after being in this process for such a long time. 

mortgagetakingages

FirstHomePurchase said:

That’s really interesting, we started our process with them in July and we have literally given every piece of information they have needed and been really quick to give them the information. They’ve also requested the same things from us two or three time’s. Im hesitant to start the whole process again with a different packager after being in this process for such a long time. 

August 12th we jumped from them to avoid waiting until September. Got full offer on 10th September. My MA saved me weeks!

Rickydewitt

We’ve gone with Positive Lending (packager) 

anyone used them? I’ve heard brightstar can be a pain