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Halifax Reward Account changing to £3 charge with “lifestyle rewards”

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Comments

  • portenio
    portenio Posts: 74 Forumite
    10 Posts First Anniversary
    I, like everyone else at the minute, don't know if Halifax will allow people to keep multiple Reward accounts they already have.  I'm quite optimistic about it, however, as when I called to register my choice(s), there was a message "to register another account, press [#]".  It seems an unusual message to include if they want to cull the multiple account herd

    Using different words, it;s exactly what I said in item 1 of my original message. I too am optimistic for the 3 items signaled there.
    Guys,
    Is there a way to receive a notification every time someones posts a message on this thread, as its commonplace in other forums?
    Having to constantly refresh the browser tab its not quite comfortable,
  • masonic
    masonic Posts: 27,396 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    portenio said:
    Is there a way to receive a notification every time someones posts a message on this thread, as its commonplace in other forums?
    Profile --> Edit Profile --> Notification Preferences
  • portenio
    portenio Posts: 74 Forumite
    10 Posts First Anniversary
    pphillips said:
    In the case of multiple sole or joint accounts registered with the robot,  I would have thought it would be the first account that meets the criteria for a reward payment each month. I have no inside information and will be interested to hear whether the extra payments are forthcoming.
    Quite frankly making a choice on our behalf by such an arbitrary method like selecting the first account, or the last, or the lowest account number, or the highest, or .....?
    Simply put Halifax CANNOT apply neither of those on their own accord.
    Again when transfers, spendings and savings could all be in the wrong accounts already.
    Will see.

  • pphillips
    pphillips Posts: 1,631 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    portenio said:
    pphillips said:
    In the case of multiple sole or joint accounts registered with the robot,  I would have thought it would be the first account that meets the criteria for a reward payment each month. I have no inside information and will be interested to hear whether the extra payments are forthcoming.
    Quite frankly making a choice on our behalf by such an arbitrary method like selecting the first account, or the last, or the lowest account number, or the highest, or .....?
    Simply put Halifax CANNOT apply neither of those on their own accord.
    Again when transfers, spendings and savings could all be in the wrong accounts already.
    Will see.

    Not sure if I made sense before, but I wasn't talking about Halifax making a choice on behalf of customers. I was talking about the customer making a time based choice by meeting the criteria on one of their sole accounts and/or one of their joint accounts (holding £5000 or making a £500 debit card payment), that account would then be nominated for the reward payment. The customer would then not be able to trigger additional rewards on any of their other accounts. 
  • portenio
    portenio Posts: 74 Forumite
    10 Posts First Anniversary
    edited 30 May 2020 at 10:55PM
    OK.
    When I received the original e-letter in my secure inbox with them on 12 or 13 March, I was shown the 2 eligible reward accounts to be switched over.
    Nowhere in that letter it says that only 1 account of those has to be selected for the choice thru the phone number provided. That along with the other 3 items I posted earlier, is what keeps me optimistic.
    Look I am not trying to twist the T&C's in my favour, like some others do here.
    It is that Halifax left so many loose ends in the wording that we can well think the assumptions we are making are right. Or wrong. In 2 days time we will hopefully know.
  • ZeroSum
    ZeroSum Posts: 1,201 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    pphillips said:
    portenio said:
    pphillips said:
    In the case of multiple sole or joint accounts registered with the robot,  I would have thought it would be the first account that meets the criteria for a reward payment each month. I have no inside information and will be interested to hear whether the extra payments are forthcoming.
    Quite frankly making a choice on our behalf by such an arbitrary method like selecting the first account, or the last, or the lowest account number, or the highest, or .....?
    Simply put Halifax CANNOT apply neither of those on their own accord.
    Again when transfers, spendings and savings could all be in the wrong accounts already.
    Will see.

    Not sure if I made sense before, but I wasn't talking about Halifax making a choice on behalf of customers. I was talking about the customer making a time based choice by meeting the criteria on one of their sole accounts and/or one of their joint accounts (holding £5000 or making a £500 debit card payment), that account would then be nominated for the reward payment. The customer would then not be able to trigger additional rewards on any of their other accounts. 
    I've got 2 & both set up for the £500 debit card spend. I'm going to recycle £500 thru via ratesetter. So we'll see if I get 2 rewards or not. 
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Keep posting here about your plans for your multiple accounts - that saves Halifax the trouble of having to think of all the options they have to block 🤬
  • pphillips
    pphillips Posts: 1,631 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    colsten said:
    Keep posting here about your plans for your multiple accounts - that saves Halifax the trouble of having to think of all the options they have to block 🤬
    I'm always happy to continue discussions by PM,  I can understand why some people wouldn't want to talk about it on a public forum.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 31 May 2020 at 8:22AM
    You can only have one sole and one joint reward account. You can’t have two sole reward accounts according to the letter. 
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • ZeroSum
    ZeroSum Posts: 1,201 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    stclair said:
    You can only have one sole and one joint reward account. You can’t have two sole reward accounts according to the letter. 
    It let me convert two. Usually these are more geared to new applicants & sometimes the systems can't deal with grandfathered rights so can get away with it. No harm in trying.

    If it doesn't work, I'm still £1 a month better off & will just close one of them
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