Halifax Reward Account changing to £3 charge with “lifestyle rewards”

soulsaver

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. 

From the same document in Terms & Conditions: 
. • If you have met the conditions for your chosen Offer, the payment will be made into your account or you will receive the lifestyle benefit during the following month. 

OceanSound

soulsaver said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. 

From the same document in Terms & Conditions: 
. • If you have met the conditions for your chosen Offer, the payment will be made into your account or you will receive the lifestyle benefit during the following month. 

I met the conditions for May, the following month is June.

OceanSound

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Yorkshire_Pud

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Well you can look forward to your £2 in June then same as me.

colsten

OceanSound said:

I met the conditions for May, the following month is June.

If you mean that in May 2020, you met the conditions of the offer that was/is active in May 2020, you can expect to get £2 in June 2020.

If you mean in May 2020, you met the conditions of the new offer that will be active from June 1 2020: this is immaterial. The first possible payment for the new offer will be July 2020, and it will be paid if you have met the conditions in June 2020.

OceanSound

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Well you can look forward to your £2 in June then same as me.

I did't see the point of cancelling all my DD's immediately (because the £2 offer ended).

Yorkshire_Pud

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Well you can look forward to your £2 in June then same as me.

I did't see the point of cancelling all my DD's immediately (because the £2 offer ended).

The £2 offer ends on 31st May. 

OceanSound

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Well you can look forward to your £2 in June then same as me.

I did't see the point of cancelling all my DD's immediately (because the £2 offer ended).

The £2 offer ends on 31st May. 

I can't see that anywhere. Even if it was somewhere, the latest Offer details in the e-letter I received says it starts on the date I select it, not 'starts from 01 June 2020'.

OceanSound

colsten said:

OceanSound said:

I met the conditions for May, the following month is June.

If you mean that in May 2020, you met the conditions of the offer that was/is active in May 2020, you can expect to get £2 in June 2020.

If you mean in May 2020, you met the conditions of the new offer that will be active from June 1 2020: this is immaterial. The first possible payment for the new offer will be July 2020, and it will be paid if you have met the conditions in June 2020.

The e-letter I received says:

For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th - 30th November 2020, you will receive the Offer for that month.

I've done the above for May. What is it that is so confusing about the above?

Yorkshire_Pud

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

Yorkshire_Pud said:

OceanSound said:

colsten said:

The offer period does not start until June 1. The first payments won’t happen until July.

Have you seen the Guide to changes:

The Offer starts on the day you select it and lasts for a minimum of 12 full months. For example, if you select the Offer on 10th November 2020, it will end on 30th November 2021. If you spend £500 on your debit card from 10th – 30th November 2020, you will receive the Offer for that month. 

No mention of 'you will receive the Offer for that month the next month'. Anyway, I've paid in at least £1,500 and spent £500 on the debit card before 31st May. 
Saying the offer period doesn't start until 01 June, someone could easily infer the pay in and spend doesn't need to happen until on or after that date, in which case he would only receive 11 payments (provided he sticks to the conditions and the offer runs only until the original end date and is not extended with another offer or otherwise).

Actually, the guide mentioned above says:

The Offer lasts for a set period and starts from the date you select it. 

Hope you had two direct debits paid out in May as well or you won’t get your £2 never mind the £5 that clearly won’t be paid until July, the month after the new reward scheme starts which is June for most existing customers who opted in by the deadline.

DD's are still going strong, thanks. At least, the last time I looked. Unless there is something particularly wrong with my eyesight, I've no reason to doubt this. Anyway, I won't be doing a 60-mile round trip by car to 'test eyesight'.

Well you can look forward to your £2 in June then same as me.

I did't see the point of cancelling all my DD's immediately (because the £2 offer ended).

The £2 offer ends on 31st May. 

I can't see that anywhere. Even if it was somewhere, the latest Offer details in the e-letter I received says it starts on the date I select it, not 'starts from 01 June 2020'.

My letter from Halifax says my new reward starts from 1st June 2020 from which I surmised that the current offer ends on 31st May 2020.
You are right about Halifax Saying the new offer 12month period starts on the date you select it. Bad drafting from Halifax. If that were the case I would be in the new scheme from April but I’ve continued to receive £2 a month not £5 I haven’t been charged a £3 account fee and haven’t funded more than £750 a month. That’s because I know the new scheme starts 1st June.

You clearly don’t want to understand the real facts and are off on some obtuse ramble of your own devising so bye bye.