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Used car purchase and return issue
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macman said:Of course they will attempt to sell it at a profit, they are not a charity!
BTW:
Some of You claim that it's my business to travel to purchase this car,
so why should I be a charity and travel the whole way around and take ferry just for the dealer to buy it of me?
Should that not be obvious that if the dealer decided to buy it from me why they didn't arrange someone to collect it, rather than me making loss for travel?
I could sell it myself, but the 2 weeks cooling off period would expire and I would be charged HP interest if not selling within that period of time.
I know, The Dealer made a good gesture and decided to buy but lets be human, as I could do my work whilst I had to travel down to the Dealer and this typical journey takes a lot of time, when include ferry crossing. I don't get petrol for free.0 -
The answer to all your above questions is that you made the bad choice so it's your loss. Of course the dealer will make a profit; that's his work.
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EdGasketTheSecond said:The answer to all your above questions is that you made the bad choice so it's your loss. Of course the dealer will make a profit; that's his work.0
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gerdzio said:
The dealer has already made the profit by selling this car to me. Now they make another profit, additional one by them buying it for 27K and selling again for 29950. It's a double profit now.0 -
The_Rainmaker said:gerdzio said:
The dealer has already made the profit by selling this car to me. Now they make another profit, additional one by them buying it for 27K and selling again for 29950. It's a double profit now.
Anyway, I'm not going to leave it the way it is.
There's definetely sth wrong with this car.
They didn't list this car at that web where I saw it and where I found it.
However they list other cars at that website.
Why did they not relist that car at that web?
That's strange to me. Oh, I forgot to say that they have this car listed at their own website.0 -
gerdzio said:I bought a used car from the dealer. Traded my other car where the dealer settled the HP with the finance company and used the 5000 pounds as a deposit for the car I purchased, generally speaking my car was traded for 12K pounds, the dealer settled the agreement with finance company, so I had 5K pounds left which was a deposit.
In order to purchase this car I had to travel over 240 miles, take the ferry. Initially all was arranged over the phone, seen the advert and got a movie of that car.
I made a purchase in person, got HP approved and left the dealer.
Arrived back home and 2 days since purchase I noticed that car fuel consumption is high.
The dealer told me that car is economic on the purchase day, considering v8 engine 4.0 TFSI, I wasn't quite sure hence I was always Diesel user.
I contacted the dealer abt the high fuel consumption and I asked to return this car, it was just 2 or 3 days after making this purchase. The dealer refused.
Contacted the HP finance company stating that car takes too much fuel and they said that it's not any fault, however I was within 14 days cooling off period and that I can withdraw the agreement but I will have to get another finance company to pay and settle the payment for this car.
Generally speaking I was not eligible to return this car and cancell the finance agreement and I didn't know how to go about this issue.
Finally the Dealer told me that they can buy this car back but 2500 pounds less than I paid for. I have a proof how much I paid, how much they paid me and how much they advertised this car once I returned this vehicle.
They advertised the car I bought for the same price that I paid for. In order to return this car I had to travel to them again 240 miles and book ferry, flight back over.
I know it sounds complicated but in my particular case can they offer this kind of solution and is it legal or is it some kind of breach?
I was with the garage enquiring abt the fuel consumption where they told me that I would have to get 5 full tanks and then test it if consumption is not right.
I would need to spend some money in order to prove that and then it's hard to know whether I was right or not.
It's vague if fuel consumption would be considered here as some kind of fault.
However I returned this car, got 2500 pounds less in my deposit where I paid 5K pounds.
Is there anything that I can do in this case?
Can I take this dealer to the court for breaching my consumer rights?
Prior to my return I asked them if I could replace this car with more economic one but they refused.
Giving example : Distance 173 miles cost me 40 pounds using this car in combined. Where using another car with smaller diesel engine costs me 30 pounds.
What can I do in this case, it's just 10 days since I returned this car? Could I play with them and say that I found the fault, where I have a piece of paper from the garage stating abt connecting to the computer but actually I don't have any fault report showing the problem.
I'm just 2500 pounds worse off in this case and I feel that's not fair on me, the dealer could reduce the return price by fair and wear use, but taking this car back for 2500 pounds less in just few days is not fair and not right.
Once I returned this car I contacted the website where car was advertised and then advertised after my return but they told me that they can't send me fuel and running cost details as they don't hold these details.
Strange is that this car is no longer advertised at this particular website anymore, although they advertise this car at their own website.
Also I made some photos showing the fuel consumption for this car when car has been advertised and another advert for the same car, where the fuel consumption figures are completely different and are not the same. How come that same car with same engine can have different fuel consumption at 2 different adverts?
I tried to do a bit of research with regards to consumer rights when buying used car and I'm sort of confused because it's hard to determine wheter it was a distance online sale or not. I signed the agreement papers that have been emailed to me. I signed and emailed all HP documents back to the finance company.
I know that if this would be considered as online distance sale I have the right to return this car within 14 days without giving the reason, however I was at the dealer premises, so what kind of purchase was that?
Please let me know if I can do sth about this as I'm trying to draft a complaint to the dealer.0 -
Personally, if I bought a V8 4 litre petrol car, I would think of it as a reasonable expectation that it would be quite thirsty - a bit like a rugby player at an amateur level arriving at the clubhouse after a hard game. Anything less would be a bonus. Yes, engines have become more efficient, and a similar engine only a few years ago would have guzzled even more. Approaching mid 20's MPG sounds pretty good to me. It's a heavy car.2
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