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Principality - I've got 2 regular savers at 1.05%, can I close these and still get the interest?
I want to open the latest 3.25% account, can I transfer one of the above into this or could I only do this if I'm at maturity?0 -
liamcov said:Principality - I've got 2 regular savers at 1.05%, can I close these and still get the interest?
I want to open the latest 3.25% account, can I transfer one of the above into this or could I only do this if I'm at maturity?
Principality's IT is archaic. Any attempt to move money between accounts or close accounts is done by secure message, and needs to be received before 3:30pm.
Based on my experience yesterday closing Issue 29, I would recommend
1) Open Issue 30
2) Fund it by Faster Payment once it is open
3) Put in your requests to close the old issues and transfer the money out.
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liamcov said:
I want to open the latest 3.25% account, can I transfer one of the above into this or could I only do this if I'm at maturity?
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liamcov said:Principality - I've got 2 regular savers at 1.05%, can I close these and still get the interest?PrincipalityIf one of them is the Maturity Christmas Regular Saver Bond then bear in mind that last year the eligibility for this product depended on having a maturing 1 Year RS Bond or holding the 2021 Christmas Regular Saver Bond.I've decided to hold on to my Maturity Christmas Regular Saver Bond until maturity - just in case Principality do the same thing again and launch a maturity product with restricted eligibility. I figure since the financial loss is small* as the account balance is low (significantly less than the £1500 maximum) and maturity is only about 3 weeks away then it is worth the gamble.(*less than a quid if I'd moved the balance to my Santander eSaver today)3
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Nick_C said:.
Principality's IT is archaic. Any attempt to move money between accounts or close accounts is done by secure message, and needs to be received before 3:30pm.
I requested this last night and the funds were in my external nominated account by 10:00hrs.
That's superb compared to the likes of some that take a week or more and issue a cheque.1 -
Nick_C said:liamcov said:Principality - I've got 2 regular savers at 1.05%, can I close these and still get the interest?
I want to open the latest 3.25% account, can I transfer one of the above into this or could I only do this if I'm at maturity?
Principality's IT is archaic. Any attempt to move money between accounts or close accounts is done by secure message, and needs to be received before 3:30pm.
Based on my experience yesterday closing Issue 29, I would recommend
1) Open Issue 30
2) Fund it by Faster Payment once it is open
3) Put in your requests to close the old issues and transfer the money out.
However, getting money out can be done the same day, so I do like that.
Stafford Railway Building Society on the other hand require you to fill a form in and send the passbook back - I won't be using them again.
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veryintrigued said:Nick_C said:.
Principality's IT is archaic. Any attempt to move money between accounts or close accounts is done by secure message, and needs to be received before 3:30pm.
I requested this last night and the funds were in my external nominated account by 10:00hrs.
That's superb compared to the likes of some that take a week or more and issue a cheque.
The option you refer to simply sends a secure message requesting that the account is closed.
Users/customers cannot give a direct instruction to the IT system, which we have come to expect in the 21st Century.
In England anyway.
Most of the financial institutions I deal with allow me to initiate closure directly and the funds are usually in my external account within seconds without any further human intervention.
I suspect someone in the back office at Principality worked out the closing interest using an abacus.1 -
Nick_C said:veryintrigued said:Nick_C said:.
Principality's IT is archaic. Any attempt to move money between accounts or close accounts is done by secure message, and needs to be received before 3:30pm.
I requested this last night and the funds were in my external nominated account by 10:00hrs.
That's superb compared to the likes of some that take a week or more and issue a cheque.
The option you refer to simply sends a secure message requesting that the account is closed.
Users/customers cannot give a direct instruction to the IT system, which we have come to expect in the 21st Century.
In England anyway.
Most of the financial institutions I deal with allow me to initiate closure directly and the funds are usually in my external account within seconds without any further human intervention.
I suspect someone in the back office at Principality worked out the closing interest using an abacus.
And that customers can trigger the process by a non secure message process.
And that lots of institutions loads of us on here have less efficient systems.
That's good we agree.
Back to new and improved RS anyone?1
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