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Comments
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This regular saver hasn't been Gatehouse's finest hour. After the 13th payment debacle to then find that we are directed to non-existent Maturity Options suggests a lack of care. Now whether this is Gatehouse's problem, or Newcastle Building Society's remains to be seen, but it's not the first time that I've experienced issues with the outsourced service at Wallsend...Bobblehat said:
Phoned this morning ..... the option (online) should be under the Regular Saver Account + "Account Options" ..... but it's not there. CS checked and agreed that it's not there and said sorry, it will be fixed, but in the meanwhile it will mature into an Easy Access account! Just delays things a bit, so not ideal.orange-juice said:Re Gatehouse maturity
If anyone receives more information about the maturity options thing, can you let us know on here please? Saves us all having to ask them about it☺️
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My Cov BS loyalty RS matures on Thursday.There’s no way I can see of giving maturity instructions on the online portal, they’re not accepting them by private message, and I can’t find my grid card to phone up…
If I let the account convert into an easy access saver (presumably overnight Thurs-Fri) will I get the money in to my nominated account on Friday if I make the withdrawal before business opens?
TIASave £12k in 2020 #42 £12,551.25 / £14,000 89.65%1 -
Bobblehat said:
Phoned this morning ..... the option (online) should be under the Regular Saver Account + "Account Options" ..... but it's not there. CS checked and agreed that it's not there and said sorry, it will be fixed, but in the meanwhile it will mature into an Easy Access account! Just delays things a bit, so not ideal.orange-juice said:Re Gatehouse maturity
If anyone receives more information about the maturity options thing, can you let us know on here please? Saves us all having to ask them about it☺️I checked the Gatehouse maturity options for this morning - no Regular Saver available. When not logged-in, the Regular Saver option under Savings says this:"We're sorry, our Regular Saver Account is currently under review. Why not view our Fixed Term, Easy Access, Cash ISA or Notice Accounts."
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Reg_Smeeton said:My Cov BS loyalty RS matures on Thursday.There’s no way I can see of giving maturity instructions on the online portal, they’re not accepting them by private message, and I can’t find my grid card to phone up…
If I let the account convert into an easy access saver (presumably overnight Thurs-Fri) will I get the money in to my nominated account on Friday if I make the withdrawal before business opens?
TIA
You do not need the card, just call them and answer a few questions. That's what I do.
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Did you not receive/read the maturity instructions they sent you? There are no instructions to give, it's automated.Reg_Smeeton said:My Cov BS loyalty RS matures on Thursday.There’s no way I can see of giving maturity instructions on the online portal, they’re not accepting them by private message, and I can’t find my grid card to phone up…
If I let the account convert into an easy access saver (presumably overnight Thurs-Fri) will I get the money in to my nominated account on Friday if I make the withdrawal before business opens?
TIA0 -
I’ve had an email that tells me that I’ve received a letter about my maturity options, however I’ve definitely not had it.exel1966 said:
Did you not receive/read the maturity instructions they sent you? There are no instructions to give, it's automated.Reg_Smeeton said:My Cov BS loyalty RS matures on Thursday.There’s no way I can see of giving maturity instructions on the online portal, they’re not accepting them by private message, and I can’t find my grid card to phone up…
If I let the account convert into an easy access saver (presumably overnight Thurs-Fri) will I get the money in to my nominated account on Friday if I make the withdrawal before business opens?
TIA
I have phoned up but they won’t take my instructions without the grid card (new one in post but don’t think it will arrive before the account matures)Save £12k in 2020 #42 £12,551.25 / £14,000 89.65%1 -
I just rang them as like you I don't think I had the letter.Reg_Smeeton said:My Cov BS loyalty RS matures on Thursday.There’s no way I can see of giving maturity instructions on the online portal, they’re not accepting them by private message, and I can’t find my grid card to phone up…
If I let the account convert into an easy access saver (presumably overnight Thurs-Fri) will I get the money in to my nominated account on Friday if I make the withdrawal before business opens?
TIA
Can't remember what was agreed though 🤣1 -
Zopa have just launched a 7.5% regular saver. I have posted more details on a new thread.
Edit. I see now that this account was launched several weeks ago with selective invitations during this period.
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Launched over a month ago, must open a current account to be able to use and only open to invited users at this stage. Previously discussed here in depth.RG2015 said:Zopa have just launched a 7.5% regular saver. I have posted more details on a new thread.6 -
Okay thanks. I guess it must be a staggered invite as I got the email earlier today and hadn't heard about it before now.drexel1966 said:
Launched over a month ago, must open a current account to be able to use and only open to invited users at this stage. Previously discussed here in depth.RG2015 said:eZopa have just launchaed a 7her. I have posted more details on a new thread.1
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