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Comments

  • allegro120
    allegro120 Posts: 2,292 Forumite
    1,000 Posts Second Anniversary Name Dropper
    35har1old said:
    s71hj said:
    Same happened me. 
    Turn your phone sideways to landscape mode. 
    It then works. Apply button on right hand side. 
    Still didn't work for me but did it OK on my laptop. The maddest set of security questions I've ever seen.  I have no hero, no favourite car and favourite film is too many characters and has a space, as 2 words. Just had to make random stuff up and write it down!
    Only one I haven't seen before is the hero.
    Do you not drive then?
    Could have ignored the space
    I got creative with the answers for each of their dumb questions.

    Screenshotted them too so I can answer should I forget.

    You should be able to choose from a list or set your own question and answer.

    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    Dumb indeed. I don't have any heroes.  I have a car that suits my needs, just one car, I don't understand the concept of "favourite car".  I don't have any favourite films either.
    I've just made something up, wrote it down and will keep it together with other obscure things.

    I don't understand why they don't use normal questions like mother's maiden name, name of school, birth place and similar things that are factual and applicable to almost everyone.  The idea of making people to invent the answers and write them down is bizarre. 
    I guess normal means easier to guess so can understand their logic if so but yea.

    So possible answers for their questions, cadbury, nascar & romantic 😁

    (didn't use those btw but that's being creative for answers)
    They could go even more creative for questions. What's your favourite Chagall's painting? What's your favourite volleyball team? What's your favourite guitar? What was the first vegetable you ate (have to ask your mum if she remembers)? 
  • allegro120
    allegro120 Posts: 2,292 Forumite
    1,000 Posts Second Anniversary Name Dropper
    wmb194 said:
    35har1old said:
    s71hj said:
    Same happened me. 
    Turn your phone sideways to landscape mode. 
    It then works. Apply button on right hand side. 
    Still didn't work for me but did it OK on my laptop. The maddest set of security questions I've ever seen.  I have no hero, no favourite car and favourite film is too many characters and has a space, as 2 words. Just had to make random stuff up and write it down!
    Only one I haven't seen before is the hero.
    Do you not drive then?
    Could have ignored the space
    I got creative with the answers for each of their dumb questions.

    Screenshotted them too so I can answer should I forget.

    You should be able to choose from a list or set your own question and answer.

    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    I don't understand why they don't use normal questions like mother's maiden name, name of school, birth place and similar things that are factual and applicable to almost everyone. 
    Because these are relatively easy to discover through social engineering some financial institutions go with different questions. The stupid thing in this instance is that the fields were limited to just eight characters.
    I agree, asking specific questions and limiting the number of characters is the winner.  I'm used to "your first car" question, was going to use it for "favourite", but it didn't fit the criterion.  
  • friolento
    friolento Posts: 3,019 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    35har1old said:
    s71hj said:
    Same happened me. 
    Turn your phone sideways to landscape mode. 
    It then works. Apply button on right hand side. 
    Still didn't work for me but did it OK on my laptop. The maddest set of security questions I've ever seen.  I have no hero, no favourite car and favourite film is too many characters and has a space, as 2 words. Just had to make random stuff up and write it down!
    Only one I haven't seen before is the hero.
    Do you not drive then?
    Could have ignored the space
    I got creative with the answers for each of their dumb questions.

    Screenshotted them too so I can answer should I forget.

    You should be able to choose from a list or set your own question and answer.

    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    Dumb indeed. I don't have any heroes.  I have a car that suits my needs, just one car, I don't understand the concept of "favourite car".  I don't have any favourite films either.
    I've just made something up, wrote it down and will keep it together with other obscure things.

    I don't understand why they don't use normal questions like mother's maiden name, name of school, birth place and similar things that are factual and applicable to almost everyone.  The idea of making people to invent the answers and write them down is bizarre. 

    "None", or "none" in the case of MHBS, is a perfectly valid answer to all sorts of questions, if you choose so. If you need more than 4 chars, "nonenone" or similar will do. You can do this even if you do have a favourite car, a favourite film, a favourite teacher etc - just "none" is much easier to remember, even if you do the sensible thing and make a note in a safe place of th answers you have given.


  • allegro120
    allegro120 Posts: 2,292 Forumite
    1,000 Posts Second Anniversary Name Dropper
    masonic said:
    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    Possibly because they'll using them for telephone security too.
    I telephoned MHBS 3 times and wasn't asked any ridiculous questions, just the usual security questions - name, address, DoB... I didn't know my account number yet, and even that didn't prompt them to ask me who my hero is.
  • masonic
    masonic Posts: 28,489 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    masonic said:
    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    Possibly because they'll using them for telephone security too.
    I telephoned MHBS 3 times and wasn't asked any ridiculous questions, just the usual security questions - name, address, DoB... I didn't know my account number yet, and even that didn't prompt them to ask me who my hero is.
    In my experience, it's usually when they call you out of the blue, and then ask for character 2 and character 6, so that once you've dredged the information up from the depths of your memory you then have to start counting on your fingers :D
  • allegro120
    allegro120 Posts: 2,292 Forumite
    1,000 Posts Second Anniversary Name Dropper
    masonic said:
    masonic said:
    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    Possibly because they'll using them for telephone security too.
    I telephoned MHBS 3 times and wasn't asked any ridiculous questions, just the usual security questions - name, address, DoB... I didn't know my account number yet, and even that didn't prompt them to ask me who my hero is.
    In my experience, it's usually when they call you out of the blue, and then ask for character 2 and character 6, so that once you've dredged the information up from the depths of your memory you then have to start counting on your fingers :D
    First Direct telephone banking springs to mind.  It was about 30 years ago I had to make up and memorise questions, I still remember all answers for First Direct. It does take time to figure out character 6 in my long memorable word but I get there eventually :)
  • s71hj
    s71hj Posts: 1,070 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    35har1old said:
    s71hj said:
    Same happened me. 
    Turn your phone sideways to landscape mode. 
    It then works. Apply button on right hand side. 
    Still didn't work for me but did it OK on my laptop. The maddest set of security questions I've ever seen.  I have no hero, no favourite car and favourite film is too many characters and has a space, as 2 words. Just had to make random stuff up and write it down!
    Only one I haven't seen before is the hero.
    Do you not drive then?
    Could have ignored the space
    I got creative with the answers for each of their dumb questions.

    Screenshotted them too so I can answer should I forget.

    You should be able to choose from a list or set your own question and answer.

    Also dumb is no caps or special characters, goes against everything I'm used to with setting up online accounts tbh.
    And no spaces and character limit rules out so many people's favourite films and cars.
  • dgpur
    dgpur Posts: 213 Forumite
    Third Anniversary 100 Posts Name Dropper
    I don’t drive, but I once chose a car question for a now defunct account and entered ‘Bessie’. Which is the Doctor’s car from Doctor Who. It was a shame that ‘Chitty Chitty Bang Bang’ was too many letters.
  • csw5780
    csw5780 Posts: 141 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    edited 28 September 2024 at 11:39PM
    Any suggestions for good Regular Savers? 😉
  • Nick_C said:
    Could we all please stay on topic? 
    They all look like on-topic posts to me
    I consider myself to be a male feminist. Is that allowed?
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