Regular Savings Accounts: The Best Currently Available List!

MDMD

Digital_Payback said:

I have the same problem. 

Can’t get into the app. 

Worked fine before the upgrade today. 

Does anybody check these updates before they upload them?

I haven’t upgraded and the old “snowglobe” version doesn’t work either 

Middle_of_the_Road

Bridlington1 said:

Bazzalona13295 said:

Anybody else having problems with Skipton?
Not worked all day for me.

Online banking seems to be working fine for me, but I can't seem to get into the app.

I made my usual payment to Skipton yesterday, but couldn't access the app to transfer to the Reg saver.
Just logged on to on-line banking to transfer the payment, and they've done it themselves. 
Maybe they're thinking this will prevent complaints about loss of interest if the app is down for an extended period.
Very unusual for them to assume this was the intended destination of the payment though.

pokemaster

Just managed to log on to the app and do a debit card payment

Bigwheels1111

Just had an update, then it let me login.

Long winded and clunky.

It was an ipad update.

Aidanmc

Middle_of_the_Road said:

Bridlington1 said:

Bazzalona13295 said:

Anybody else having problems with Skipton?
Not worked all day for me.

Online banking seems to be working fine for me, but I can't seem to get into the app.

I made my usual payment to Skipton yesterday, but couldn't access the app to transfer to the Reg saver.
Just logged on to on-line banking to transfer the payment, and they've done it themselves. 
Maybe they're thinking this will prevent complaints about loss of interest if the app is down for an extended period.
Very unusual for them to assume this was the intended destination of the payment though.

That was very odd of Skipton to move money to the Reg Saver without you requesting.

You can pay into the Reg Saver from an external account directly though,

Middle_of_the_Road

Aidanmc said:

Middle_of_the_Road said:

Bridlington1 said:

Bazzalona13295 said:

Anybody else having problems with Skipton?
Not worked all day for me.

Online banking seems to be working fine for me, but I can't seem to get into the app.

I made my usual payment to Skipton yesterday, but couldn't access the app to transfer to the Reg saver.
Just logged on to on-line banking to transfer the payment, and they've done it themselves. 
Maybe they're thinking this will prevent complaints about loss of interest if the app is down for an extended period.
Very unusual for them to assume this was the intended destination of the payment though.

That was very odd of Skipton to move money to the Reg Saver without you requesting.

You can pay into the Reg Saver from an external account directly though,

Yes, but I've never got round to setting up another payee. Probably should do so in future.

SonOfPearl

The Skipton Android app is still not working for me. I get past the first screen and use my fingerprint to try to login but it then gives a message that they are working on a problem with their system. Over a day of it being down now - it's not acceptable. I'm still waiting to fund some of my regular savers, so I'm just happy it's nothing urgent.

gwapenut

Same for me. I'm waiting to fund my current account for its monthly debits. Luckily I moved these from the 1st of the month to the 7th of the month a few years ago, to tie in with premium bond withdrawal timelines and flexible ISA deadlines on new tax year boundaries for putting money back in / taking it out again.

flaneurs_lobster

So Skipton's app isn't working but online access is?

Can't see why this would be more than a "tut" level inconvenience.

gwapenut

flaneurs_lobster said:

So Skipton's app isn't working but online access is?

Can't see why this would be more than a "tut" level inconvenience.

A previous post explained that you need an app-based OTP to withdraw using their web service, even to an existing nominated account. And people may not want to conduct financial transactions over the phone, to keep their secure details as secret as possible or because of the complexity of start-of-month financial shufflings. A bit more inconvenient than needing to tut.