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  • mjm3346
    mjm3346 Posts: 47,256 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thinking more about the above, if the current password will not be transferred/recognised on the new forum then how do I log in to change the password as stated in the email?...or do I need to change my password now..

    You will enter your existing forum e-mail address on the new forum and a link will be sent to set your password - so if you cannot access that e-mail address you will not be able to set a password and you will not be able to access your existing account.
  • janE1956
    janE1956 Posts: 2,261 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    so is the big change over feb 3rd??? ie monday morning?? why not 1st that way we have all weekend to get sorted, when there are less comps and no radio comps.
  • bowlhead99
    bowlhead99 Posts: 12,295 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Post of the Month
    edited 12 January 2020 at 1:36PM
    Thinking more about the above, if the current password will not be transferred/recognised on the new forum then how do I log in to change the password as stated in the email?...or do I need to change my password now..

    There is no point in changing your password now (unless you're unhappy with your password now), because as they said, the password will not carry over from old system to new.

    Presumably then, the reason to check that the email address you want to use for their communications is up-to-date is that when you log into the new system you will need to reset your password, and that reset process, when it happens, will involve them sending a code or link by email to your email address. If the email address they hold for you in their system is not the address where you really want to receive such email communications, you should take action to change it.

    It's not rocket surgery, people.
    janE1956 wrote: »
    so is the big change over feb 3rd??? ie monday morning?? why not 1st that way we have all weekend to get sorted, when there are less comps and no radio comps.
    Yes, why launch a new internet site on a normal business day when all the senior tech, infrastructure service providers and customer service people will be in the office and able to make changes or modifications?

    When you could instead bang it out on a Saturday morning and then if the 'live' version of the site all falls over, call up your staff and service providers and plead for their help to drop what they are doing in their personal time and come back into the office to help fix it...
  • Its a shame, I suppose we won't be able to call up the old MSE look of the forum. I still use it, still hate the bland 'new' look when it was changed. Its so much easier to read.

    Sorry I know this isn't relevant to the email notice but dreading how the forum will look. I do have slight sight problems and having post headings as they are on the old look MSE site is so much easier for me to read. I suppose no one at MSE thinks of that.
  • J_B wrote: »
    Just had the email that says

    6. End of spaces in usernames
    One of the optimisations of the new Forum platform means that spaces in usernames will be replaced with underscores. You don't need to do anything here, we're just letting you know.





    Interesting ...
    I am J B
    in the user list there are also the following:-
    j b
    J-B
    J_B
    J_B_
    J_Bee


    Who do I contact to prevent a fudge up???


    :(

    When we migrate the software has algorithms it will follow depending on what accounts already exist. Saying exactly what everyone will get is hard as there may already be someone with the first, second or even third likely option that the algorithms will choose.

    When you log in for the first time you will need your email address to log in, this is why it's critical to update this before the migration. The new Forum will send you a password reset link to this email address and when you log in your username will have been changed if affected.

    If you feel this new username is not appropriate please contact the forumteam@moneysavingexpert.com as usual.
    Do bear with us if you do change your username however - it may take us longer than usual to respond to everyone but we will get back to everyone.

    MSE Tine

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  • sourcrates wrote: »
    All at MSE towers are extreamly busy at the moment, if you want a personal responce, then send MSE Tine a PM.


    I`m sure they will respond as soon as they can.

    Please use the forumteam@moneysavingexpert.com email address - sending PM's to myself or the team means if we are out of office/off sick your message won't be picked up by other team members. :money:

    Follow MSE on other Social Media:
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    Point out a rate/product change
  • Its a shame, I suppose we won't be able to call up the old MSE look of the forum. I still use it, still hate the bland 'new' look when it was changed. Its so much easier to read.

    Sorry I know this isn't relevant to the email notice but dreading how the forum will look. I do have slight sight problems and having post headings as they are on the old look MSE site is so much easier for me to read. I suppose no one at MSE thinks of that.

    I can confirm that ensuring the Forums remain accessible (and hopefully increases accessibility to more users) have been part of the design from the beginning of this re-platform :)

    Follow MSE on other Social Media:
    MSE Facebook, MSE Twitter,
    Get the Free MoneySavingExpert Money Tips E-mail
    Report inappropriate posts: click the report button
    Point out a rate/product change
  • J_B
    J_B Posts: 6,782 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 13 January 2020 at 7:09PM
    J_B wrote: »
    Interesting ...
    I am J B
    in the user list there are also the following:-
    j b
    J-B
    J_B
    J_B_
    J_Bee
    MSE_Tine wrote: »
    When we migrate the software has algorithms it will follow depending on what accounts already exist. Saying exactly what everyone will get is hard as there may already be someone with the first, second or even third likely option that the algorithms will choose.

    When you log in for the first time you will need your email address to log in, this is why it's critical to update this before the migration. The new Forum will send you a password reset link to this email address and when you log in your username will have been changed if affected.


    Sorry - being a bit geeky and have too much time on my hands .... :o


    j b has one posts and they last logged in in 2007
    J-B has 7 posts and they last logged in in 2012
    J_B has three posts and they last logged in in 2014
    J_B_ and J_Bee don't come up in the member-list search, so, don't really know how I found them the other day?


    I'm a bit possessive of my username (sorry) since someone first gave it to me in the late 90's and don't really want to loose it to some part timer! ;)


    Sad or what :o
  • Will a posters infractions get carried over, or will everybody start with a 'clean slate'?
  • BlueBella
    BlueBella Posts: 10,374 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    We've got Brexit, Megsit and now MSExit! (try saying that with a mouthful of latte!) What next? Dreading 3rd Feb - I bet MSExit will face big problems just like Brexit and Megsit!
    :TA big thanks to all who post and sprinkling lucky dust to all who enter :smileyhea
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