WiFi dropping

arciere

crystal9 wrote: »

When 8 tried to change the name last time it didn’t work and sky said to not change it, I’m not sure if I’ll !!!!!! it up again if I try

Don't change the name, just disable the 5 Ghz radio.

DoaM

Do you have a tech-savvy relative or neighbour who could come look at this for you? Everything I've said previously is doable and won't break your router - Sky are being somewhat economical with the truth.

crystal9

Ok I’ll look later today to see if I can disable the 5GHz, will that affect the speed of my broadband though?

arciere

crystal9 wrote: »

Ok I’ll look later today to see if I can disable the 5GHz, will that affect the speed of my broadband though?

No, broadband will be unaffected.

crystal9

arciere wrote: »

No, broadband will be unaffected.

I’ve gone into my hub and had a option to untick synchronise 4ghz and 5GHz all unticked hopefully not done it wrong

crystal9

just looking through my router went to try disable the 5GHz but got a warning that i need this for our sky Q, this is the boc we unticked earlier

WiFi Access Pointhelp
Enable WiFi Access Point
Enable WPS
Allow Broadcast of Name (SSID)
*****Synchronise 2.4 GHz and 5 GHz Settings ****** un ticked this one

arciere

crystal9 wrote: »

just looking through my router went to try disable the 5GHz but got a warning that i need this for our sky Q, this is the boc we unticked earlier

WiFi Access Pointhelp
Enable WiFi Access Point
Enable WPS
Allow Broadcast of Name (SSID)
*****Synchronise 2.4 GHz and 5 GHz Settings ****** un ticked this one

That's fine. Untick 'Enable WPS' when you have some time, it's best to keep it disabled.

crystal9

arciere wrote: »

That's fine. Untick 'Enable WPS' when you have some time, it's best to keep it disabled.

Great thank you , can I ask why it’s best not to? As I thought it was something to do with security

crystal9

DoaM wrote: »

Do you have a tech-savvy relative or neighbour who could come look at this for you? Everything I've said previously is doable and won't break your router - Sky are being somewhat economical with the truth.

No unfortunately I don’t, it seems be be ok accept for having to click on connect when opening up from sleep mode so not a huge problem, thanks for your help though

arciere

crystal9 wrote: »

Great thank you , can I ask why it’s best not to? As I thought it was something to do with security

Yes correct, it's not the most secure thing in the world and you probably haven't even used it.