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Harveys_2

I am now unable to log into my accounts. Anyone else having problems?

bigadaj

socrates wrote: »

Maybe the Government should start launching 4% - 5% Regular Savers - seems there would be billions flowing in .....

They have billions flowing in to gilt sales paying 1% so it's not a persuasive argument.

[Deleted User]

I can log in Harvey but I did get caught out with my deposit. The first email told me to use the reference number to pay into the account, which I did. I also set up a standing order with 11 future payments however I've just noticed that in the second email they change it and tell you to use your account number. I've amended the standing order but will await with interest to see if the initial deposit appears.

Yorkshire_Pud

socrates wrote: »

Maybe the Government should start launching 4% - 5% Regular Savers - seems there would be billions flowing in .....

Premium Bonds:) 1.15% much better for the govt. billions have flowed in.

Westie983

Deleted_User wrote: »

I can log in Harvey but I did get caught out with my deposit. The first email told me to use the reference number to pay into the account, which I did. I also set up a standing order with 11 future payments however I've just noticed that in the second email they change it and tell you to use your account number. I've amended the standing order but will await with interest to see if the initial deposit appears.

It should do, this was how I funded the flexible saver and the Regular Saver until I got the email of my account number and future payments will be with that instead, which is better for me as I can also now fit my surname on, although you can just use the first three letters.

Depending on the backlog I would assume your payment will show overnight tonight and be in the account. My regular saver isnt showing yet, only the flexible saver.

Westie983

Yorkshire_Pud

Lolly88 wrote: »

Grr no money in my account yet and I sent it this morning.

Same here but it hasn't been returned to my sending account so no problem, it will no doubt show tomorrow but credited with today's date.

EachPenny

Westie983 wrote: »

I will stand corrected and apologies to veryintrigued, you are correct the second page of the second document does indeed say one and thanks to Badger09 and Ashen for also letting me know.

What is done is done, and what are outcome will be, will be, whatever that is.

Just for clarity, the document I was looking at was the full T&C's and that specific line on page 2. The argument I put forward earlier is that the use of the word 'one' does not necessarily limit customers to only having one account, it can be interpreted in more than one way - which is possibly why the call centre staff were giving out the 'wrong' information saying more than one account can be opened.

It doesn't really matter too much now - those who applied for more than one and want to keep more than one account open will make their own mind up whether to have a 'discussion' with Ford over the precise wording of the T&C's. Those who didn't apply for more than one are no better nor worse off.

Everyone can now be happy with whatever they did

Steve_xx

EachPenny wrote: »

Just for clarity, the document I was looking at was the full T&C's and that specific line on page 2. The argument I put forward earlier is that the use of the word 'one' does not necessarily limit customers to only having one account, it can be interpreted in more than one way - which is possibly why the call centre staff were giving out the 'wrong' information saying more than one account can be opened.

It doesn't really matter too much now - those who applied for more than one and want to keep more than one account open will make their own mind up whether to have a 'discussion' with Ford over the precise wording of the T&C's. Those who didn't apply for more than one are no better nor worse off.

Everyone can now be happy with whatever they did

I'm struggling with this. It clearly says "one" account. It honestly doesn't look ambiguous to me.

ceredigion

karlie88 wrote: »

Whether you can or can't open multiple RSs - the fact of the matter is that 3 people now (myself included) have been told over the phone that multiple regular savers are allowed. The online system also allows it.

Maybe the telephone advisers are wrong or maybe it's the T&Cs that are wrong - I'm (fairly) confident that I know which ones are correct.

Where's the MSE user (ceredigion?) who essentially tells us to keep schtum about these kind of things...

Thanks for the mention Karlie88, sadly it looks like I missed out on this one. Applications weren't being taken when I left the house this morning , and now looks like I'm to late. Don't you lot have better things to do all day.

isasmurf

Steve_xx wrote: »

I'm struggling with this. It clearly says "one" account. It honestly doesn't look ambiguous to me.

You're reading 'one' as a noun. It could be read as a relative pronoun to avoid repetition. So instead of saying
... and hold Regular Saver for your own benefit. You can hold a Regular Saver by yourself or...

You avoid repeating Regular Saver by using 'one' to refer to it, as in
... and hold Regular Saver for your own benefit. You can hold one by yourself or...