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Regular Savings Accounts: The Best Currently Available List!

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  • fabsaver
    fabsaver Posts: 1,306 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    steve65e wrote: »
    Good luck! I was refused one in store yesterday and again this morning, but finally convinced a more senior member of staff that it was a different issue number, and therefore ok.

    You fill in the paperwork and have to give 2 forms of ID. The account is supposed to be opened in 48 hours and a passbook posted to you. Fingers crossed.
    I've finally got round to testing my theory and it is indeed possible to have all three Virgin Money regular savers (esaver issues 1 & 2 plus the passbook account).

    Store account opened easily and without any fuss. My passbook was issued straight away in store.
  • schiff
    schiff Posts: 20,283 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    fabsaver wrote: »
    I've finally got round to testing my theory and it is indeed possible to have all three Virgin Money regular savers (esaver issues 1 & 2 plus the passbook account).

    Store account opened easily and without any fuss. My passbook was issued straight away in store.

    All reported previously :)
  • Asked at virgin twice
    And cannot have issue 1,2 and passbook ??


    Told passbook is issue 1 , rang virgin money !!


    Any ideas how you get all three ?
  • I've got all three as I mentioned yesterday. To avoid the risk of any possible misunderstanding, I carefully explained (when opening the passbook account in the 'store') that I already have both online accounts, and that the online accounts each have a different name ("E-Saver") and different maturity dates from the passbook account.
  • Staff must be not very vigilant !!
    I was told under no circumstances I could have one !!
  • xylophone
    xylophone Posts: 45,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I was told under no circumstances I could have one !!

    Despite the fact that the Regular Saver is not an E Regular saver and has a different maturity date from either of the E Regular savers?

    And (post 4645)
    Just for the avoidance of doubt: Virgin's online 'web chat' have just now confirmed to me that it's allowed to hold both RS Issues 1 & 2 at the same time.
  • Issue 1 & 2
    Yes you can have !!
    But trying to get the branch based account ?
    Told no sorry !!
  • karlie88
    karlie88 Posts: 9,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Asked at virgin twice
    And cannot have issue 1,2 and passbook ??


    Told passbook is issue 1 , rang virgin money !!


    Any ideas how you get all three ?
    Staff must be not very vigilant !!
    I was told under no circumstances I could have one !!
    Issue 1 & 2
    Yes you can have !!
    But trying to get the branch based account ?
    Told no sorry !!

    Explain the following to them:

    Currently, there are two different products available to customers - one is a Regular E-Saver Issue 2 and the other is a Regular Saver Issue 1. They're separate accounts (as suggested by their different names) and, thus, have their own T&Cs.

    Show them the T&Cs of each account:

    Regular E-Saver Issue 2 - http://uk.virginmoney.com/savings/pdf/regular_e_saver_issue_2-key_product_info.pdf

    Regular Saver Issue 1 - http://uk.virginmoney.com/savings/pdf/regular_saver_issue_1-key_product_info.pdf

    Highlight the following on the 2nd pages:

    'Only one account can be opened per customer per issue'.

    At this point, they will open the account. :)

    Please don't waste your own paper/printer ink to print of the account T&Cs. They should have the product literature within the branch or they can print it off themselves to read and learn.

    You may want to submit a complaint afterwards to their customer care team if you feel they've wasted your time, you've had to pay for town centre parking, fuel etc. One of their complimentary iPads would work for me. :D
    :grouphug: :D Official MSE canny forumite and HUKD VIP badge member :D :grouphug:
  • You mention issue 1 & 2 which I have and my wife
    It's the branch based one we cannot get ?
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