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DCBL letter

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Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    just do what you said above, contact C P PLUS and the landowner, and stick to your own thread please as mentioned above
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    KeithP wrote: »
    Paula_12, have you seen the replies on the thread you started ten days ago?

    Probably best that you answer the questions there and stick to that thread.

    Although in that tread it's Parking Eye that issued the ticket. It does sound like the same one though
  • Jaff_74
    Jaff_74 Posts: 18 Forumite
    Fourth Anniversary 10 Posts
    Hi all here is FCA reply... Some advice but not much help .

    jaff


    Dear ******,

    Thank you for contacting the FCA regarding your concerns about a firm called DCBL and the debt they’re pursuing.

    I can appreciate from the information you've provided this experience must've been very distressing and I'm very sorry to hear about your experience.

    DCBL

    The FCA Register is a database of financial service firms and I’ve searched this Register for details of DCBL and have located them as an authorised. The firm appear to have permissions (activities the firm are allowed to carry out) relating to debt collection. This indicates that they’re not authorised or regulated by us.

    If this isn’t the same firm your concerns relate to, please do let us know.

    Regulated and unregulated debt

    It’s important to note that not all debt is regulated and debt which isn’t regulated would fall outside our jurisdiction.

    Debt that relates to a consumer credit agreement, such as a credit card or personal loan, would fall within our jurisdiction and firms collecting a regulated debt would need to be authorised by us and also hold the relevant permissions to collect the debt. This is what the firm are regulated by us for.

    Debt that doesn’t relate to a consumer credit agreement (parking fines, utility bills, council tax) generally falls outside our remit and firms collecting those debts don’t need to be authorised by us. It’s important to note that our rules and principles for businesses also wouldn’t apply in these cases.

    From the information you've provided, it appears the debt you're referring to is one that doesn't fall within our remit and therefore, our rules and guidelines wouldn't apply to such debt collection.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The FCA Register is a database of financial service firms and I’ve searched this Register for details of DCBL and have located them as an authorised

    DCBL on their web sits says .....
    Authorised and regulated by the Financial Conduct Authority 702566
    They could be under "Direct Collection Bailiffs Ltd"

    Go back to the FCA for investigation


    Also complain to the CSA.

    Credit Services Association,
    2 Esh Plaza, Sir Bobby Robson Way,
    Great Park, Newcastle upon Tyne,
    NE13 9BA
  • Fruitcake
    Fruitcake Posts: 59,484 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 January 2020 at 2:21PM
    As above. Point out to the FCA that although they say DCBL aren't regulated by them, DCBL have said themselves that they are.
    Both cannot be true.

    It may be that it is DCB Legal that is regulated by the FCA, but if the debt crawler arm is saying on their letters they are regulated then this is misleading.
    The FCA should still investigate and tell them not to use false advertising.
    This in turn is something for Trading Standards to note as well.

    Perhaps it was DCBL not Sir Walter Scott who once said,
    "Oh what a tangled web we weave,
    When at first we practice to deceive"
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Jaff_74
    Jaff_74 Posts: 18 Forumite
    Fourth Anniversary 10 Posts
    Update and Please close thread. The matter is now CLOSED. I have had and KEPT a letter from DCBL stating that the matter is now closed and will no longer be pursuing any funds from me. I am unsure if my local councilor, my email or a combination of both resolved the case. But I do not care ....DCBL can now go and do one. 


    I thank you all for your assistance.


    Regards


    Jaff 
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would imagine you caught them out with their scam, saved DCBL a spanking
  • Ralph-y
    Ralph-y Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    well done ... did you ever do the second letter to the FCA?

    Ralph B)
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