Letter Before claim from Gladstones Solicitors

IKG

Coupon-mad wrote: »

So when you Google the name or acronym the PPC go by and the word 'PRIVACY' (as the NEWBIES tread tells everyone to do - NOT trawl their website looking for it) you are saying you do not find a privacy page at all?

Or you found the privacy page but no email contact as an option for a SAR?

they don't even have a website when i google their name it takes me to beta companies house for their address but no email....its hounslow enforcemnet ltd

1505grandad

Hounslow Enforcement Ltd (Trading As Parking Control 24/7) - IPC

Google Parking Control 24/7 - privacy page on their website

KeithP

Here is their Privacy page:

http://parkingcontrol247.co.uk/privacy%20policy.html

Unfortunately they don't publish an email address for their DPO.

Looks like a Royal Mail First Class letter is the way to go - getting a free Certificate of Posting from the Post Office counter.

IKG

thanks for the link........can i probably send it to the enquiry email address ? also can you please see my SAR draft

Coupon-mad

Can't see you've shown us a SAR draft.

IKG

Hi i sent the SAR using the template as per the #2newbie post . Hopefully that will give me some time as i am away at the moment . Thank you all for your support . Will keep you all updated.

Thanks

IKG

Hi everyone,

I got a reply from gladstone today after being infomed that i have requested SAR from their client.

Gladstones Solicitors

The Terrace, High Legh Park Golf Club,

Warrington Road, Knutsford, Cheshire,

WA16 6AA. Tel

Gladstones Solicitors Ltd, Registered in England and Wales (07535449).

Authorised and regulated by the Solicitors Regulation Authority (559050).

Gladstones Solicitors complies with Data Protection Legislation. A copy of our Privacy



1st November 2019


Request for Restriction of Processing of Data

We refer to your request regarding the restriction of processing of data.

Unfortunately we cannot process your request because we can demonstrate compelling

legitimate grounds for the processing of your data which override the interests, rights and

freedoms of you as an individual. That legitimate interest being that we are acting on behalf

of our client for the recovery of monies relating to an unpaid Parking Charge Notice.

To process your data is necessary and lawful, as it is required in furtherance of our client’s

instructions, and we act for them on their rights and obligations for the recovery of such

monies.

We will however extend the Pre Action Protocol period by 30 days to 3

rd

December 2019.

Please pay or reply by that date. Any reply received outside of the 30 day period may not be

considered as legal proceedings are likely to have been issued

If you are not satisfied with our decision, you have a right to complain to a supervisory

authority. At this stage you should contact the Information Commissioner’s Office (ICO) at

Wycliffe, Wycliffe House, Water Lane, Wilmslow, SK9 5AF (Telephone 0303 123 1113).>

Please note that time limits may apply and so you should contact the ICO as soon as ever

possible following our review decision.

We must also advise you that you also have the right to a judicial remedy (ie claim

compensation through the courts), if you remain unsatisfied with the outcome of a complaint

to the supervisory authority and you believe there has been a breach of the General Data

Protection Regulation 2018. The ICO cannot award compensation and so if you cannot

reach an agreement with us on the amount of compensation where appropriate, you can

apply to court. You should seek independent advice at any stage that you feel it

Umkomaas

Did you inform Gladstones that you were seeking ‘debt advice’ when you asked for a suspension in processing your data, because they are required to do so? But if you just asked for a general suspension to allow the SAR response to come, they are not so compelled.

Le_Kirk

^^^^ ............ and cite the pre-action protocol for debt claims 4.2

IKG

Hi, i just informed them that i have requested Sar from their client and to put the case on hold.......should i have added anything else ?