BT NTE5C master socket

aardvaak

I have a BT NTE5C master socket which had my extension connect to the plate after the front was clicked off.


I have now purchased a new Master Socket 5c Mk4 with the telephone and data plugs on the front that I can connect extensions onto the back plate in place of the old front.


I got this because someone said I would get faster internet speeds.


What I now want to do is to connect my existing house extensions into the back plate and a new extension to an out house to the new Mk4 front.



Can someone please tell me why I can now only connect my house extensions to the rear of the front Mk4 part and if I reconnect them to the rear (where they used to be) on the backplate after the front remove the extensions don't work?

thorganby

Because the removable front part completes the circuit to your extension wiring.

It is deliberately done this way so that when the front plate is removed, your extension wiring is isolated from the line and a handset can be plugged into the test socket on the backplate.

aardvaak

thorganby wrote: »

Because the removable front part completes the circuit to your extension wiring.

It is deliberately done this way so that when the front plate is removed, your extension wiring is isolated from the line and a handset can be plugged into the test socket on the backplate.

Maybe I did'nt explain it correctly - I obviously am replacing the front cover after inserting extension wiring

ianto11

aardvaak wrote: »

What I now want to do is to connect my existing house extensions into the back plate and a new extension to an out house to the new Mk4 front.

The blue connection is for phone extensions only, the red on the removable faceplate is for a data connection..is that what you mean

Heedtheadvice

....and because the whole socket is the property of Openreach (unless your supplier does not use them such as Virgin).


As such the line connects to the backplate and all other connections go via the frontplate either hard wired as in the case of fixed extension cable or plugged via the faceplate socket.


You are allowed to do connections to the faceplate only utilising inbuilt filters.



Unless you connect incorrectly to the backplate you are not likely to fall foul of Openreach till there is a problem. Sometimes their engineer will just rip out your wiring and connect it properly but you also risk worse and if there is a fault in your property that cannot be isolated by faceplate removal (implying that openreach has a fault when it does not) you may well be charged a call out fee, currently in excess of £100.


Best policy is to do it properly and as per your suppliers contractual conditions.
You probably will not get a speed increase doing it incorrectly and might just make things worse!


Edit: added latterly I apologised to Ardvaark having misread his earlier posts where it is stated that the connections being made are to allowable locations. Many people will 'play' with the connections they ought to leave alone creating problems and maybe costing them an unexpected bill

thorganby

Heedtheadvice wrote: »

....and because the whole socket is the property of Openreach (unless your supplier does not use them such as Virgin).


As such the line connects to the backplate and all other connections go via the frontplate either hard wired as in the case of fixed extension cable or plugged via the faceplate socket.


You are allowed to do connections to the faceplate only utilising inbuilt filters.



Unless you connect incorrectly to the backplate you are not likely to fall foul of Openreach till there is a problem. Sometimes their engineer will just rip out your wiring and connect it properly but you also risk worse and if there is a fault in your property that cannot be isolated by faceplate removal (implying that openreach has a fault when it does not) you may well be charged a call out fee, currently in excess of £100.


Best policy is to do it properly and as per your suppliers contractual conditions.
You probably will not get a speed increase doing it incorrectly and might just make things worse!

You really should not post incorrect information about things that you do not fully understand.

Telephone extensions are wired to the back plate, not the removable faceplate.

see https://www.youtube.com/watch?v=jD67a-ZC7VY

aardvaak

Heedtheadvice wrote: »

....and because the whole socket is the property of Openreach (unless your supplier does not use them such as Virgin).


As such the line connects to the backplate and all other connections go via the frontplate either hard wired as in the case of fixed extension cable or plugged via the faceplate socket.


You are allowed to do connections to the faceplate only utilising inbuilt filters.






Unless you connect incorrectly to the backplate you are not likely to fall foul of Openreach till there is a problem. Sometimes their engineer will just rip out your wiring and connect it properly but you also risk worse and if there is a fault in your property that cannot be isolated by faceplate removal (implying that openreach has a fault when it does not) you may well be charged a call out fee, currently in excess of £100.


Best policy is to do it properly and as per your suppliers contractual conditions.
You probably will not get a speed increase doing it incorrectly and might just make things worse!

You possibly have read it correctly I am only connecting to the part I am allowed to ie I am not removing the screws holding the rear part where the line comes into from outside.

I am able to connect to the front sections.

aardvaak

thorganby wrote: »

You really should not post incorrect information about things that you do not fully understand.

Telephone extensions are wired to the back plate, not the removable faceplate.

see https://www.youtube.com/watch?v=jD67a-ZC7VY

If you look at the video you will see there are three parts of the Mk4 socket

1. The plate that screws to the wall
2. The back plate which has the line from outside connected to the rear which I can not touch and the connections on the front of that I can
3. The front plate of the Mk4 with connections at the rear.

aardvaak

Heedtheadvice wrote: »

....and because the whole socket is the property of Openreach (unless your supplier does not use them such as Virgin).


As such the line connects to the backplate and all other connections go via the frontplate either hard wired as in the case of fixed extension cable or plugged via the faceplate socket.


You are allowed to do connections to the faceplate only utilising inbuilt filters.



Unless you connect incorrectly to the backplate you are not likely to fall foul of Openreach till there is a problem. Sometimes their engineer will just rip out your wiring and connect it properly but you also risk worse and if there is a fault in your property that cannot be isolated by faceplate removal (implying that openreach has a fault when it does not) you may well be charged a call out fee, currently in excess of £100.


Best policy is to do it properly and as per your suppliers contractual conditions.
You probably will not get a speed increase doing it incorrectly and might just make things worse!

Mk4 socket is in three parts:-

1. The plate that screws to the wall
2. The back plate which has the line from outside connected to the rear which I can not touch and the connections on the front of that I can
3. The front plate of the Mk4 with connections at the rear.

ianto11

aardvaak wrote: »

Mk4 socket is in three parts:-
2. The back plate which has the line from outside connected to the rear which I can not touch and the connections on the front of that I can

Connections for phone line extensions only

aardvaak wrote: »

3. The front plate of the Mk4 with connections at the rear.

Connection for data transfer only

ianto11

aardvaak wrote: »

What I now want to do is to connect my existing house extensions into the back plate and a new extension to an out house to the new Mk4 front

So..if I understand it correctly you're trying to connect your existing phone extensions to the blue connector and a new phone extension to the red connector on the removable face plate ?.

As mentioned earlier this doesn't work because only the blue connector is suitable for phone lines