RE: PCN Appeal

Coupon-mad

Complain to NPE, and to the IPC (because NPE are in the IPC) and to the BPA as well, because TNC Management Ltd t/a TNC Collections (TNC group services - see below) are a BPA AOS member.   

Also complain to your local Trading Standards, and online to the Information Commissioner that NPE have passed your data to a firm who are seing unlawful letters, and illegally trying to charge £25 for a SAR and sharing your data between various changing compay names (is CIS.UK; is it TNC; or is it Unity Property Ltd, pr maybe it's 'transnationalltd.com' who handle data concerns...?!).

I think it was twhitehousescat(?) who pointed out yesterday that TNC had changed their name (in January 2020), do the BPA know all this?

http://tncgroupservices.com/html/Services/litigation.html

https://beta.companieshouse.gov.uk/company/01639133

UNITY PROPERTY LIMITED

Company number 01639133

Previous company names

Previous company names

Name	Period
TNC MANAGEMENT LIMITED	20 Jul 2001 - 17 Jan 2020

This letter is atrocious in every way, threatening court within 72 hours of the letter is bad enough.  Threatening a summons is illegal and the rest is so obviously designed to act in terrorem of consumers that they need to be stripped of their licence, if they have one, and I believe TNC need to be sanctioned and lose their access to DVLA data for this.

Email all of the above, saying that NPE and their agents CIS (TNCgroupservices.com) are misusing your data (email is below and on their website).  

If you look up CIS UK, their privacy policy is shown in a link at the bottom of the page when you pretend as if to 'pay' and this is where they reckon they can charge £25 for a SAR...

http://cis.tncdubbo.com/privacypolicy.htm

Privacy Policy for www.tncgroupservices.com

Access To Information

''The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £25 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at itsupport@transnationalltd.com''

KeithP

Umkomaas said:

Can't find any trace of this outfit at Companies House. 

From their website -  http://www.creditinvestigationservices.co.uk  - Credit Investigation Services UK is a trading name of Unity Property Limited
Unity Property Ltd - Company Registration Number: 01639133

parkingfinerefuser

Thank you very much for all your help! I will get onto that asap.  

Umkomaas

KeithP said:

Umkomaas said:

Can't find any trace of this outfit at Companies House. 

From their website -  http://www.creditinvestigationservices.co.uk  - Credit Investigation Services UK is a trading name of Unity Property Limited
Unity Property Ltd - Company Registration Number: 01639133

👍

TNC by any other name!

parkingfinerefuser

Is there anything specific I should include in the letter of complaint? Or is there a specific template I need to use? Thanks

Umkomaas

No complaint templates - your complaint needs to be personal, from the heart, and reflective of your circumstances. 

Please draft one and show the forum if you want help in fine tuning it. 

Coupon-mad

Show it to us first.  I've just alerted Steve Clark at the BPA to your thread.

Johnersh

Umkomaas said:

What a nasty piece of work.  Would be interested in @Johnersh view on it. 

Can't find any trace of this outfit at Companies House. 

That's horrendous and as others have noted breaches all sorts of consumer protections. 

A threat of bankruptcy over an unproven modest debt !!!!!!?

Assuming that is the complete correspondence it fails to provide the full and correct company name, then they appear to have breached the Companies (Trading Disclosures) Regulations 2008 for which there is a max penalty of £1000 as I understand it. 

D_P_Dance

Surely  a debt collector cannot issue a claim in their own right?.  The comoany appear to be invisible, could this be a DIY letter?

I would be inclined to contact Trading Standards.

Coupon-mad

Johnersh said:

Umkomaas said:

What a nasty piece of work.  Would be interested in @Johnersh view on it. 

Can't find any trace of this outfit at Companies House. 

That's horrendous and as others have noted breaches all sorts of consumer protections. 

A threat of bankruptcy over an unproven modest debt !!!!!!?

Assuming that is the complete correspondence it fails to provide the full and correct company name, then they appear to have breached the Companies (Trading Disclosures) Regulations 2008 for which there is a max penalty of £1000...

Good point.  It's a horrible, rogue letter, similar to another one I've seen with TNC at the top and the BPA logo at the bottom (bit different from your 'CIS' one but they come from the same rogue stable, clearly = TNC/ Unity, a BPA AOS member debt collector firm).   

I'm encouraging all recipients of these letters from either CIS or TNC, that threaten a 'summons' in a red heading, to send them to the BPA as part of a formal complaint.

It is completely unclear who has sent that letter, who is processing the OP's data and what on earth this is about, or how much money they want to rinse from the victim, who is just told to phone them up (and of course, be bullied and misled).  The letter CERTAINLY breaches the pre-action protocol for debt claims (seven days till a summons, eh?) and disregards UK debt collection rules (if they are members of a FCA-approved debt collectors organisation) and breaches the BPA CoP, in terms of misleading the consumer and impersonating a level of authority ('summons'...'bankruptcy'?) that they don't have.

The BPA replied to me when I sent them a link to this MSE thread, and asked me to tell the OP to please send a scan of all pages of that letter to Gemma Dorans at the BPA to investigate:

Please can you get someone to send Gemma the CIS Letter so that we can review - I can’t read it properly on the MSE Forum. 

gemma.d@britishparking.co.uk