MSE Credit Club down again? 29 August 2019 at 12:22PM in Credit file & ratings 48 replies 6.7K views

[Deleted User]

The "score" page works, however I cannot get to the actual report:

Credit report failed
There seems to be a problem getting your Experian Credit Report. Please try again later.

Willing2Learn

Verification took a long time to load, but after a couple of minutes I had full access to my report.

cymruchris

I have the same - credit report failed...

JustMike

I have the same issue, not working the last couple of days for me....??

Missus_Hyde

Willing2Learn wrote: »

Verification took a long time to load, but after a couple of minutes I had full access to my report.

Same here; after taking quite a long time to load for each one, I was able to excess both mine and husband's reports.

I used my laptop, rather than my iPad, so don't know if that would have made any difference?

cymruchris

Still down today....

BoGoF

My (make believe) credit score was due to update 13th August......still waiting.

Willing2Learn

It is still working perfectly for me. Have you guys tried a different browser or to clear your browsing history?

jimlambe

It's not working for me either. How the hell do you report a technical issue? I've tried to go via the contacts link but you end up just going around in circles.

RG2015

Willing2Learn wrote: »

It is still working perfectly for me. Have you guys tried a different browser or to clear your browsing history?

Tried Google Chrome, Firefox, Internet Explorer and Microsoft Edge on a laptop running Windows 10 and Safari on iPad.

In each case the logon to MSE Credit Club is fine but the clicking on the credit report tab comes up with the error message, Credit Report failed.

cymruchris

My 'next update' was due on the 1st of August. And still doesn't work on any browser or any machine.