Budgeting loan delays.

rich_shot2003

After sending in the 1st form I had to sign to accept loan after almost 3 weeks they have not got it yet there seems to be delays with them getting these forms back.

So who is to blame Royal mail or DWP?

Has anyone else had to wait weeks to get there loan paid or had forms lost?

[Deleted User]

Remember they will more than likely have backlogs as per usual and that you can wait anywhere up to 20 working days once they RECEIVE the completed form accepting the loan they have offered, which means anywhere up to four weeks.

"Allow 20 working days before phoning if you return your form by post (it may not have been processed before then)." Source gov.uk

poppy12345

rich_shot2003 wrote: »

After sending in the 1st form

For future reference you can now apply online. https://www.gov.uk/budgeting-help-benefits/how-to-apply


Last time i applied online, i received the form to sign about 7 days later. Then about 2 weeks for payment into my bank.

Nicky48

Hi I'm having the same problem as you I sent my acceptance letter back on the 25th June not heard back so need to call Monday because its 14 days to see if they have it or get it sent out again. I'm hoping because it's for rent in advance.

[Deleted User]

If you read the gov website it’s actually 20 working days after they receive the acceptance.

You sent it back 25th June. It would of only got to them maybe the week beginning 1st July as it goes through the processing centre first.

Then the 20 working days kicks in, so you have weeks to potentially go yet.

Nicky48

I don't have weeks I've sent in the acceptance offer loan form which you have to send in within 14 days from the date on the letter 24 June. I've had a few loans from them.

poppy12345

Nicky48 wrote: »

I don't have weeks I've sent in the acceptance offer loan form which you have to send in within 14 days from the date on the letter 24 June. I've had a few loans from them.

That's only 9 working days and usually it takes longer than that because it takes 3-4 working days to go into your bank from the time it's paid to you. They wouldn't have received the form that quickly.

Nicky48

My last loan I sent in my loan acceptance offer letter on the 4th June, I got a letter from dwp on the 13th June telling me when I will be paid and my money went in on the 18th June.

[Deleted User]

Yes no one is stating it doesn’t happen.

But the gov website states 20 working days from receiving the form.

That’s because sometimes it can take that long.

There’s no point you saying you don’t have weeks to wait, that’s not your decision.

Nicky48

It's not 20 working days from the offer acceptance form, I already have been offered a loan so the decision has been made. Its 14 days so stop quoting the gov. UK website I have a letter saying 14 days to accept.

[Deleted User]

Yes 14 days for you to return the form and accept.

That’s different to then receiving it and releasing the money.