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Parking Eye/Popla refusal

13

Comments

  • MistyZ
    MistyZ Posts: 1,820 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Shaunierob wrote: »
    The duty manager said they usually cancel, but request a £20 admin fee.

    That's great to hear! Big relief eh?

    Though the more familiar I become with this scam, the more justified righteous indignation seems. If the same happened to me now I think I'd get in first with a request for free cinema tickets to offset my 'admin'.
  • Shaunierob
    Shaunierob Posts: 14 Forumite
    First Anniversary
    Update:
    I still recieved a county court business centre letter, but will revisit the cinema manager too.
    In the meantime I am writing my defence response and have this so far. I have read the newbies thread many times but I'm personally struggling do would appreciate advice.

    The defendant denies that the claimant is entitled relief of the sum claimed, for the following reasons.
    1. The defendant entered their registration number into the maching at the cinema.
    2. The defendant has proof of online ticket purchase for a movie correlating with time and duration of parking.
    3. The cinema manager asked Parkingeye to cancel the parking charge.
    4. The time and duration indicated on correspondence from Popla was incorrect.

    What amendments could I make to this?
    Thank you.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Post the issue date onthe top right of the claim form

    Start by adapting the concise defence by bargepole
  • Shaunierob
    Shaunierob Posts: 14 Forumite
    First Anniversary
    Issue date 11th June 2019.

    What is bargepole?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Shaunierob wrote: »
    Issue date 11th June 2019.
    With a Claim Issue Date of 11th June, you have until Monday 1st July to do the Acknowledgement of Service, but there is nothing to be gained by delaying it. To do the AoS, follow the guidance offered in a Dropbox file linked from post #2 of the NEWBIES FAQ sticky thread. About ten minutes work - no thinking required.

    Having done the AoS, you have until 4pm on Monday 15th July 2019 to file your Defence.

    That's almost three weeks away. Loads of time to produce a perfect Defence, but please don't leave it to the last minute.


    When you are happy with the content, your Defence should be filed via email as suggested here:
      Print your Defence.
    1. Sign it and date it.
    2. Scan the signed document back in and save it as a pdf.
    3. Send that pdf as an email attachment to CCBCAQ@Justice.gov.uk
    4. Just put the claim number and the word Defence in the email title, and in the body of the email something like 'Please find my Defence attached'.
    5. Log into MCOL after a few days to see if the Claim is marked "defence received". If not chase the CCBC until it is.
    6. Do not be surprised to receive an early copy of the Claimant's Directions Questionnaire, they are just trying to keep you under pressure.
    7. Wait for your DQ from the CCBC, or download one from the internet, and then re-read post #2 of the NEWBIES FAQ sticky thread to find out exactly what to do with it.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Shaunierob wrote: »
    Issue date 11th June 2019.

    What is bargepole?
    A poster here who writes defences. Please read the NEWBIES thread 2nd post.
    The duty manager requested a cancellation of notice there and then without even asking me for my evidence. He said I should receive a letter of confirmation within 28 days, so fingers crossed!
    Send a SAR to the Cinema, refer to the GDPR and ask for a copy of the email they sent to ParkingEye.

    That will either flush out:

    - that the cinema failed to send one, or

    - that ParkingEye ignored an instruction from the cinema, pre-court.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Shaunierob
    Shaunierob Posts: 14 Forumite
    First Anniversary
    Hi. My claim form has been returned because I didn't submit my defense.
    I have read through the newbies thread many times but can't find anything I can use for reference in relation to my circumstances.

    Can anybody please help?
    Thank you.
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Why did you submit a claim form?
    You did the Ack. of Service online, surely?
    You have until 15th July to submit your defnce. You knew this TWO WEEKS AGO and you still dont have a defence written?!

    The newbies thread absoltuely covers your situation.
  • Le_Kirk
    Le_Kirk Posts: 25,144 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Your claim form has been returned from where? Did you post it or use the MCOL service to do the AoS? It is not normal to send a defence with the claim form but to submit it as per KeithP's post # 26.
  • Quentin
    Quentin Posts: 40,405 Forumite
    See the newbies faq thread post #2 for all advice on court claims/defences etc


    Did you send a defence or not?


    If so protest!


    If not then don't miss your deadline, otherwise expect a CCJ by default
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