Ignore it or appeal?

waamo

I can only speak for myself but you aren't p!!ing me off. I just think you are stressing unnecessary which isn't good for you.

Coupon-mad

You are not p@@ing me off at all.

you have to understand most people are looking for a quick answer,

I do understand and have been doing this for ten years. People need an answer.

This is why I wrote the NEWBIES thread - so it is in one place - and loads of people use it without needing to start a thread, as the appeal is there and the advice is clear (and doesn't tell people to ignore).

And this is why I wrote a template appeal, as people wanted it in their panic.

I HATE templates, I think people should write their own - but I gave in!

I assume you have NOT been reading the awful MSE article about parking tickets, that IS confusing, does talk about ignoring as an option AFAIK (daft!) and has a truly dreadful appeal template.

As well as the NEWBIES thread, you'll have noticed we are very quick to reply as well and I think the regulars here should be proud of how we handle up to 100 new posts most days in our own time, voluntarily. We are here for you throughout.

Calm down - we are!

Mark2spark

In reference to the Newbies thread containing references to 'ignore it'.

Coupon-mad wrote: »

Does it? Where? I thought it was pretty clear to appeal, and when.

In fairness, I now know a little bit more and I can see the difference between ignoring the NtK, and ignoring the debt collectors letters.
But at first glance (being a newbie lol) I didn't know the difference.

Also, some of the stickies have links to Pepipoo's "how to deal with tickets" general advice, and unfortunately the first line says to ignore all communications!
http://forums.pepipoo.com/index.php?showtopic=46975

which is from 2009, and, I suspect, before the court case where keepers could be chased came about.

Coupon-mad

Good point about an old pepipoo thread but where are you seeing the link?

some of the stickies have links to Pepipoo's "how to deal with tickets"

Stephenc1971

The response from the appeal, picked holes in it.
Photo evidence? Hmmm


Thank you for your recent communication concerning the above Parking Charge. Please rest assured that our Appeals Manager has personally reviewed this case and carefully considered the various points raised. Their view, however, is that the Parking Charge is neither unreasonable nor unjust and so we will not be waiving this parking charge.

This is private land that the owner has designated No Unauthorised parking, it is clear from your appeal that it is a cut and paste letter from the internet that we see every day. The email appeal does not even apply to the issue of this Parking Charge Notice as in the appeal it is asked about Pay and display machine ? There is no pay and display machine on this site.

UKPS Ltd is still trying to resolve the situation and still willing to accept the reduced rate fee of £60, this offer is available for the next 10 days after which it will revert to the balance without the price reduction.

The contract that UKPS Limited has with the owner or occupier of the land (which authorises UKPS Limited to enter into a contract with the driver requiring the payment of Parking Charges in respect of parking of the vehicle on the land) contains a confidentially clause and as such we are not in a position to provide the contract to you.

As a member of the Approved Operator Scheme, UKPS Limited are audited by the IPC to ensure that we have all relevant contracts in place. UKPS Limited will provide the court with a copy of this in full if they require it, or can provide a written statement to this effect from those party to the contract. We are also more than happy to provide confirmation to the independent assessors that we are authorised to manage parking at this site. We can confirm that parking management at this site has been contracted to UKPS Limited.

All of our signage is fully compliant with the guidelines set our within the IPC Code of Practice and we reject the notion that it is in any way unclear or ambiguous.

The highest court in the UK, the Supreme Court, has unambiguously confirmed that parking charges issued on private land are fully enforceable. In the case of ParkingEye v Beavis (2015) UKSC 67 their Lordships stated that private parking charges were enforceable because they served a legitimate interest and were in the interests of the public generally. The case confirmed that the amount of the charge does not have to reflect any loss that might have been caused by breach of the terms and conditions of parking.

The Supreme Court decision is binding law on all other courts throughout the UK.

Another Court decision: http://www.bbc.co.uk/news/uk-scotland-tayside-central-39478203

Please be advised that all photographic evidence can be viewed at https://www.pay.theukps.com

We appreciate that this is not the outcome you will have hoped for. Unless you have any additional information that you have not already brought to our attention this decision is final.

In light of the contents of this letter you now have a number of options:

1. Payment offer of reduced rate for the charge above at the reduced rate of £60; to UKPS Limited. PLEASE REFER BELOW FOR PAYMENT OPTIONS AND ADDRESS DETAILS.

2. If you are not happy with our decision you can contact the IAS (https://www.theias.org) standard Appeals service within 21 days of this appeal being declined.

By law we are also required to inform you that the Ombudsman Services (https://www.ombudsman-services.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to IAS, as explained above.

3. If you choose to do nothing the parking charge will automatically increase after 10 days from the date of this letter to £100 and the matter will be passed to our debt recovery agent, at which point you will be liable to pay an additional charge of £60, in accordance with our terms and conditions of parking and further charges will be claimed if Court action is taken against you. Any unpaid Court Judgement may adversely affect your credit rating.

PLEASE DO NOT IGNORE THIS LETTER, UKPS LIMITED REGULARLY TAKES MOTORIST TO COURT WHO IGNORE THEIR PARKING CHARGES.

Stephenc1971

After viewing the photos
2 photos of vehicle with the time 30 secs apart
1 photo of sign, saying no stopping or parking.
However, they haven't displayed a photo of the sign saying they allow 5 mins grace!
Shall I hit them with a response?

Coupon-mad

Please rest assured that our Appeals Manager has personally reviewed this case

How very reassuring! Some clerk has hit the 'computer says no' button, more like.

We appreciate that this is not the outcome you will have hoped for.

Quite the opposite; it's the outcome that we new would happen, UKPS, yawn...

PLEASE DO NOT IGNORE THIS LETTER,

Errrm...DO ignore that letter.

Shall I hit them with a response?

No. Post #3 of the NEWBIES thread is clear, and EVERY IPC firm thread you care to read says sit tight & come back at court stage. There is no next step yet.

Mark2spark

Coupon-mad wrote: »

Good point about an old pepipoo thread but where are you seeing the link?

Under the Newbies thread is a sticky "The Parking Tickets Board Sticky", by Crabman.
The first line is "Welcome (Useful links and General Info)".
Click on "Welcome" and the second link is to Pepipoo.

https://forums.moneysavingexpert.com/discussion/1363571/welcome-useful-links-general-info

Snakes_Belly

In my opinion the best way to deal with debt collectors letter's is to write one initial letter saying that you dispute the claim, do not contact me again and refer the claim back to the PPC. They will contact you again so just file the letters until you receive an Letter Before Claim. Don't engage with debt collectors on the phone.

BrownTrout

Coupon-mad wrote: »

How very reassuring! Some clerk has hit the 'computer says no' button, more like.


Quite the opposite; it's the outcome that we new would happen, UKPS, yawn...

Errrm...DO ignore that letter.


No. Post #3 of the NEWBIES thread is clear, and EVERY IPC firm thread you care to read says sit tight & come back at court stage. There is no next step yet.

Its Aiden Feeney UKPS director who seems to deal with these appeals