john lewis, lg tv and consumer rights act

kevineaton77

my reaing of the cra is not well versed, it is from which, i am simply quoting it and bringing my own conclusions. hence i am asking for your or anyone elses help / interpretation. please tell me.

kevineaton77

if you think which are not saying things as they should be, then please tell me. i thought that they would know what they are talking about - if they dont, then please tell me

Aylesbury_Duck

That’s Which? though, who have summarised the contents. You said you’d read the CRA, hence my disagreeing with you.

elsien

My post is directly from the relevant legislation. I interpret it to mean that after 6 months they can make a deduction for any usage you have had.

kevineaton77

ok, i have misrepresented it. my reading of the cra is from what i found on which, the consumer rights group, who up until now i thought were trustworthy. so - please disregard what i think - tell me what you think

Aylesbury_Duck

Have a read through the actual Act. Section 24 specifically relates to your situation and point 8 seems to be what you would like to do - a rejection after an attempted repair.

I’ve no idea what JL might offer, but be prepared for substantially less than £1500 because like most technical items, the depreciation is steep in the first year.

kevineaton77

ok thanks, i will do. how the hell do which, who are supposed to know what they are talking about, get it so wrong then??

hollydays

kevineaton77 wrote: »

ok thanks, i will do. how the hell do which, who are supposed to know what they are talking about, get it so wrong then??

They are a business.Do you pay to subscribe to them?

kevineaton77

yes.

this message is too short so i will make it longer

elsien

They haven't got it wrong, they've said you are entitled to a full or partial refund which is correct.
What they haven't done is made clear that this will vary according to the timescales as to when you reject the item.