Question about what to do next?

ThatIS123

Thank you Binao,

This was indeed sold to me as an untouched brand new pre registered car.

It was actually sold via a family friend (the salesman) hard to believe.

I took it to the bodyshop I've used for years on end who has over 20 years ago experience for a once over and something I didnt want to hear was more problems.

He went ahead and actually showed me that the bonnet on the drivers side has a large crease in it (indicating it has been in a bump or smash). He also made me aware that some of the wiring that should be clipped to the bumper inside is no longer secure (dangling) no clips placed back on.

He will be writing a full report tomorrow and I will be taking it directly to the showroom, laying the report and keys down then walking out.

We'll see how that goes.

Main point here is that Binao has caught onto the explanation correctly and the above is just an update from me.

ThatIS123

You would be correct in saying 60 miles on it to, however 40 of these miles was a driver driving between where it was and the dealership I took deliver of it from.

lincroft1710

So you are now saying that as well as the bumper damage, there has been damage to the bonnet and there is some unattached wiring?

I presume that as the car was pre-registered you did not pay the manufacturer's brand new car list price.

ThatIS123

lincroft1710 wrote: »

So you are now saying that as well as the bumper damage, there has been damage to the bonnet and there is some unattached wiring?

I presume that as the car was pre-registered you did not pay the manufacturer's brand new car list price.

Hi, I'd like to point out this is all from proffessionals who do this stuff everyday, so I am saying what they have blatantly pointed out to me. I didnt go digging for faults, they were shown to me and now are so easily noticable.

I am not sure as this was the last production of this specific brand. All I know is I was happy with the price of a brand new pre registered car. This is what I was sold.

lincroft1710

ThatIS123 wrote: »

Hi, I'd like to point out this is all from proffessionals who do this stuff everyday, so I am saying what they have blatantly pointed out to me. I didnt go digging for faults, they were shown to me and now are so easily noticable.

I am not sure as this was the last production of this specific brand. All I know is I was happy with the price of a brand new pre registered car. This is what I was sold.

My point was that as you have only just mentioned the bonnet and wiring, I presume a subsequent inspection revealed these further faults.

So you don't know if you received a reasonable discount or not. Also if this was the last production, could a replacement be sourced?

ThatIS123

lincroft1710 wrote: »

My point was that as you have only just mentioned the bonnet and wiring, I presume a subsequent inspection revealed these further faults.

So you don't know if you received a reasonable discount or not. Also if this was the last production, could a replacement be sourced?

Well yesterday I reported the bumper, today I have now reported the other faults (only found out about them today like previously mentioned). Yes, a highly respected bodyshop has inspected and revealed this as I watched them do it.

That would be correct, I dont know. And I'm not so sure, however that shouldnt stop the situation being dealt with to my satisfaction?

lincroft1710

ThatIS123 wrote: »

That would be correct, I dont know. And I'm not so sure, however that shouldnt stop the situation being dealt with to my satisfaction?

If for example you paid 75% of the list price then it could be argued that some imperfection could be expected, but if you paid 99% then you would be expecting perfection.

This isn't to say that you should necessarily accept imperfection, but it is a tack a dealer may try. Also you never noticed the problems until a professional pointed them out to you, so they seem not to be that perceptible.

A final point is that a pre-registered car isn't technically brand new, it has been registered to a previous owner.

ThatIS123

lincroft1710 wrote: »

If for example you paid 75% of the list price then it could be argued that some imperfection could be expected, but if you paid 99% then you would be expecting perfection.

This isn't to say that you should necessarily accept imperfection, but it is a tack a dealer may try. Also you never noticed the problems until a professional pointed them out to you, so they seem not to be that perceptible.

A final point is that a pre-registered car isn't technically brand new, it has been registered to a previous owner.

I will keep you guys updated, however they are definetly perceptible problems. I have no clue how I did not notice until that point, but that is what it is really.

Finance company have been made aware too and are dealing with their own case in regards to it.

Whilst they work on that, tomorrow the dealer want to see the report from the bodyshop, so I will see how that goes as I will be delivering it in person.

Thanks for your help 👍

bris

Bottom line which hasn't been pointed out yet is that the 30 days right to rejection has passed. You need to accept the repair whether you like it or not.


Pre registered means it's been registered to the dealership selling it, no other private owner has had this car. The mileage is delivery mileage nothing more.


Dealerships get discounts when they buy sitting stock in bulk. These are the cars you often see sitting in fields in their hundreds.


It's still brand new, just like Currys selling you a TV they have in store, it was Currys they owned it first now it's yours.

ThatIS123

bris wrote: »

Bottom line which hasn't been pointed out yet is that the 30 days right to rejection has passed. You need to accept the repair whether you like it or not.


Pre registered means it's been registered to the dealership selling it, no other private owner has had this car. The mileage is delivery mileage nothing more.


Dealerships get discounts when they buy sitting stock in bulk. These are the cars you often see sitting in fields in their hundreds.


It's still brand new, just like Currys selling you a TV they have in store, it was Currys they owned it first now it's yours.

I understand, but it cant hurt trying, right?

I also understand if its unsatisfactory after repair, I can reject. Who is it that gets to deem if its unsatisfactory or not?