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  • The most ridiculous thing about this is, you want to DEPOSIT money, not withdraw it or borrow. If you deposit money from an account, that should be your nominated account and that should be good enough.

    Don't bother with them, they don't deserve your custom, and I question whether they really want it. Wait a few days, a better deal will come along.

    I would say that criminals depositing dirty money into a bank account and then withdrawing/transferring for money laundering is what they're trying to prevent..
  • Zerforax said:
    The most ridiculous thing about this is, you want to DEPOSIT money, not withdraw it or borrow. If you deposit money from an account, that should be your nominated account and that should be good enough.

    Don't bother with them, they don't deserve your custom, and I question whether they really want it. Wait a few days, a better deal will come along.

    I would say that criminals depositing dirty money into a bank account and then withdrawing/transferring for money laundering is what they're trying to prevent..
    That would be fine if all other banks were doing the same. I've opened countless accounts in the last few years chasing rates, this is the only one I've encountered with this problem.
  • Patr100
    Patr100 Posts: 2,784 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 14 November 2022 at 1:18PM
    Zerforax said:
    The most ridiculous thing about this is, you want to DEPOSIT money, not withdraw it or borrow. If you deposit money from an account, that should be your nominated account and that should be good enough.

    Don't bother with them, they don't deserve your custom, and I question whether they really want it. Wait a few days, a better deal will come along.

    I would say that criminals depositing dirty money into a bank account and then withdrawing/transferring for money laundering is what they're trying to prevent..
    That would be fine if all other banks were doing the same. I've opened countless accounts in the last few years chasing rates, this is the only one I've encountered with this problem.
    I do agree with you how annoying theses checks are but for example a few years back First Direct went through a new verification ID process for their current accounts - even though I had an account with them for at least 20 years - they were I suspect under increased pressure from the regs authorities - because their owners HSBC got  fined for slack practices a few years before and some big banks still get fined in recent times.


  • jak22
    jak22 Posts: 401 Forumite
    100 Posts Second Anniversary
    It would be great if there was some consistency so all the applications were handled the same - no keeping fingers crossed that you dont get the send docs message at the end of the application. Perhaps some gov website they could all use to verify electronically.
    Also if they could actually return originals and let their staff know their own rules as sometimes they dont even accept the docs their PDFs list.
  • Brewer21
    Brewer21 Posts: 378 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    The only account I've not be able to open has been Chase, more or less every other bank no problem. Chase need a passport or photo driver licence check, no can do don't have either.
  • Qyburn
    Qyburn Posts: 3,637 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Cynergy also want certified copies !
    That was why I abandoned my attempt to open an account with them. Not only certified copies, but a really short list of eligible certifiers, all of whom charge for the service, and would need a thirty mile specific journey during working hours.
    One of our pension providers wanted bank statements "not printed from the Internet".  Not sure what world they inhabit but who receives paper statements nowaday?

  • Qyburn said:
    Cynergy also want certified copies !
    That was why I abandoned my attempt to open an account with them. Not only certified copies, but a really short list of eligible certifiers, all of whom charge for the service, and would need a thirty mile specific journey during working hours.
    One of our pension providers wanted bank statements "not printed from the Internet".  Not sure what world they inhabit but who receives paper statements nowaday?

    I still receive paper statements and it has saved a lot of time when opening some savings accounts (i.e. Scottish Widows) as it saves having to faff around with printing off statements and getting them certified. Even if you prefer paperless statements I think it's always handy to have one account set to paper statements for this reason.
  • Sensory
    Sensory Posts: 497 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 14 November 2022 at 7:41PM
    Qyburn said:
    Cynergy also want certified copies !
    That was why I abandoned my attempt to open an account with them. Not only certified copies, but a really short list of eligible certifiers, all of whom charge for the service, and would need a thirty mile specific journey during working hours.
    One of our pension providers wanted bank statements "not printed from the Internet".  Not sure what world they inhabit but who receives paper statements nowaday?

    I usually request a paper statement as necessary whenever the need arises, which fortunately hasn’t been for a while. I despise being sent paper mail unless absolutely necessary (e.g. cards); it’s an atrocious waste of time and resources, for everyone involved. The sooner antiquated relic systems are upgraded, the better.

    ”Printed from the internet” in itself shows bias towards having to actually print onto paper. I mean… fine, I’ll happily provide the original electronic document via secure upload, i.e. no printing necessary! I’m also certain “the internet” was used to facilitate transmission from whichever system produced the electronic statement, to the machine that printed it onto paper.
  • patpalloon
    patpalloon Posts: 146 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 14 November 2022 at 4:48PM
    The app only ones I’ve used have all been easy to open and very easy to use with quick transfers in and out..Zopa, Marcus and Chase. I only use Zopa now as I find their boosted pot system easy to use and by opening lots of pots and giving notice straight away I can get a pretty high rolling interest rate which is more or less instant access. I also have a Santander esaver in the recent 2.75 issue…as an existing customer it was easy to get in a few days and appeared straight away in my app. Did try YBS about 4 months ago but it was painful…slow processes, mistakes with account names requiring numerous phone calls to sort out…nope, wouldn’t touch them.
    I got the Santander one too - just in time before they pulled it. Have you had any interest yet? I went for monthly but have yet to receive any. I have a Santander current account and they have been appalling. It's my linked account and they have locked it numerous times when I have tried to transfer money to other savings accounts. And then you can't get through on the phone. I was going to close it but then they offered the 2.75% ES account so I have stayed for now.. They were driving me nuts.
  • ColdIron said:
    southone said:
    Aldermore  Double Access Account Up to 3.00% AER*
    And Easy Access to 2.75%. I shall be moving my Santander eSaver (slowly) as I have a niggling worry regarding access to my savings with them

    Care to elaborate? I have a Santander current account and they have been driving me nuts. I was going to close it but against my better judgment I opened the ESaver 2.72% monthly interest but have yet to receive any.
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