The Top Easy Access Savings Discussion Area

phillw

Sg28 said:
Thats concerning, my bank say it hasnt been stopped and the transfer was made. Maybe ill give zopa a call

It may have been stopped for security reasons. Some banks won't tell you that it has been stopped until they've made you wait 24 hours and raised a complaint.

It's why they don't want the faster payments reduced from 48 hours to 24 hours.

Section62

Posting here because I don't think it is a big enough issue to be worth a thread on its own, and I think it is linked to holding a Ford Flexible Saver account - has anyone had an email (apparently) from Ford Money looking 'too good to be true', regarding a free gift celebrating their 5th anniversary?

Sg28

phillw said:

Sg28 said:
Thats concerning, my bank say it hasnt been stopped and the transfer was made. Maybe ill give zopa a call

It may have been stopped for security reasons. Some banks won't tell you that it has been stopped until they've made you wait 24 hours and raised a complaint.

It's why they don't want the faster payments reduced from 48 hours to 24 hours.

Its first direct who ive always found to be very good. 

I contacted live chat on zopa and they have no sign of the money there...

I suppose ill have to wait and hope it turns up later..

BigBlueSky

Sg28 said:

Its first direct who ive always found to be very good. 

I contacted live chat on zopa and they have no sign of the money there...

I suppose ill have to wait and hope it turns up later..

I've had quite a few issues with First Direct over the years.  I speak to them and they tell me it has gone through and hasn't been flagged, to then later get a call from their overseas call centre (who do the security checks) asking me if I made the transactions.

Is seems the two systems are not fully linked together.

I'm sure it will show eventually or you will get a phone call from First Direct security team

janusd

it looks like Atom have increased their easy access account to 1.49% (Gross) / 1.50% AER

Sg28

BigBlueSky said:

Sg28 said:

Its first direct who ive always found to be very good. 

I contacted live chat on zopa and they have no sign of the money there...

I suppose ill have to wait and hope it turns up later..

I've had quite a few issues with First Direct over the years.  I speak to them and they tell me it has gone through and hasn't been flagged, to then later get a call from their overseas call centre (who do the security checks) asking me if I made the transactions.

Is seems the two systems are not fully linked together.

I'm sure it will show eventually or you will get a phone call from First Direct security team

Thats reassuring, I have had a call from them before after having a transaction blocked, I assumed it would be seen by the UK call centre staff. Fingers crossed 🤞 . Its quite concerning to have £30,000 lost into no where! 

Also I noted when googling that hsbc have a £25,000 a day transfer limit? Could this be the issue? As I sent 2 transfers totalling 30k

janusd

Section62 said:

Posting here because I don't think it is a big enough issue to be worth a thread on its own, and I think it is linked to holding a Ford Flexible Saver account - has anyone had an email (apparently) from Ford Money looking 'too good to be true', regarding a free gift celebrating their 5th anniversary?

I have an applicable product, but i've not had an email from them yet, though there is this page on their site..

https://www.fordmoney.co.uk/claim-your-free-gift

... so probably legit.

BigBlueSky

Sg28 said:

Thats reassuring, I have had a call from them before after having a transaction blocked, I assumed it would be seen by the UK call centre staff. Fingers crossed 🤞 . Its quite concerning to have £30,000 lost into no where! 

Also I noted when googling that hsbc have a £25,000 a day transfer limit? Could this be the issue? As I sent 2 transfers totalling 30k

It is one reason I have been meaning to move away from First Direct.

Maybe higher value transactions are the ones that get flagged, but there isn't a daily transfer limit as such (you can do any amount over the phone) even above their online limits.

Section62

janusdesign said:

Section62 said:

Posting here because I don't think it is a big enough issue to be worth a thread on its own, and I think it is linked to holding a Ford Flexible Saver account - has anyone had an email (apparently) from Ford Money looking 'too good to be true', regarding a free gift celebrating their 5th anniversary?

I have an applicable product, but i've not had an email from them yet, though there is this page on their site..

https://www.fordmoney.co.uk/claim-your-free-gift

... so probably legit.

Thanks, I looked as soon as I got the email but couldn't find anything. Possibly too quick off the mark.

Expotter

Al Rayan Everyday Saver Issue 3, now 1.9% Min £5k