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Comments

  • jaypers
    jaypers Posts: 1,195 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    RG2015 said:
    jaypers said:
    andyhicks88 said:
    Strange for them to launch a market leading headline rate and at the end of the day have still not gotten any official announcement about it.
    It isn’t really as their Online Banking and App is still FUBAR so nobody could apply anyway. Advertising it would only mean new customers would apply for it, making their issues worse. 
    Surely the increase from 1.00% to 1.55% was planned whereas the app and online problems could not have been expected.
    Suspect all correct, although I would imagine their scheduled change to make the update to the website and implement the actual increase has been held until they sort out what I would imagine is a very high priority major incident for them. 
  • castle96
    castle96 Posts: 3,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    "Pretty sure it is 1.55% on  £1 to £25k"

    not what the webs/CS say!. Still on hold to next dept.
  • andyhicks88
    andyhicks88 Posts: 356 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    It's being announced after the bank holiday apparently.
  • dc_scotland
    dc_scotland Posts: 364 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I have just had an email from Virgin confirming a rate increase on an ISA product which happened back on 11 May.  So maybe a while to go before they confirm the saver rate increase !
  • jaypers
    jaypers Posts: 1,195 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    andyhicks88 said:
    It's being announced after the bank holiday apparently.
    If it happens and if I can ever login again, will top up to the £25k. 
  • castle96
    castle96 Posts: 3,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Manager Lee confirms "1.56% UP TO £25k" .............website wrong he says.........
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    jaypers said:
    andyhicks88 said:
    It's being announced after the bank holiday apparently.
    If it happens and if I can ever login again, will top up to the £25k. 
    just to confirm - we're talking about virgin money, not virgin whines ?
  • BigBlueSky
    BigBlueSky Posts: 732 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    castle96 said:
    Manager Lee confirms "1.56% UP TO £25k" .............website wrong he says.........
    Did they say when the rate comes into effect ? - Presumably today ?
  • castle96
    castle96 Posts: 3,054 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    yes... today
  • phillw
    phillw Posts: 5,692 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    RG2015 said:
    Surely the increase from 1.00% to 1.55% was planned whereas the app and online problems could not have been expected.

    Introduce a market leading rate when your system can't cope with a stampede? I think that could be expected.
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