The Top Easy Access Savings Discussion Area

RG2015

jaypers said:

andyhicks88 said:

Strange for them to launch a market leading headline rate and at the end of the day have still not gotten any official announcement about it.

It isn’t really as their Online Banking and App is still FUBAR so nobody could apply anyway. Advertising it would only mean new customers would apply for it, making their issues worse. 

Surely the increase from 1.00% to 1.55% was planned whereas the app and online problems could not have been expected.

On the other hand, it may be a dastardly plan to stem the mass exodus of funds to Chase, Cynergy etc. by slinging a spanner in their IT works  

jaypers

RG2015 said:

jaypers said:

andyhicks88 said:

Strange for them to launch a market leading headline rate and at the end of the day have still not gotten any official announcement about it.

It isn’t really as their Online Banking and App is still FUBAR so nobody could apply anyway. Advertising it would only mean new customers would apply for it, making their issues worse. 

Surely the increase from 1.00% to 1.55% was planned whereas the app and online problems could not have been expected.

Suspect all correct, although I would imagine their scheduled change to make the update to the website and implement the actual increase has been held until they sort out what I would imagine is a very high priority major incident for them. 

castle96

"Pretty sure it is 1.55% on  £1 to £25k"

not what the webs/CS say!. Still on hold to next dept.

andyhicks88

It's being announced after the bank holiday apparently.

dc_scotland

I have just had an email from Virgin confirming a rate increase on an ISA product which happened back on 11 May.  So maybe a while to go before they confirm the saver rate increase !

jaypers

andyhicks88 said:

It's being announced after the bank holiday apparently.

If it happens and if I can ever login again, will top up to the £25k. 

castle96

Manager Lee confirms "1.56% UP TO £25k" .............website wrong he says.........

Olinda99

jaypers said:

andyhicks88 said:

It's being announced after the bank holiday apparently.

If it happens and if I can ever login again, will top up to the £25k. 

just to confirm - we're talking about virgin money, not virgin whines ?

BigBlueSky

castle96 said:

Manager Lee confirms "1.56% UP TO £25k" .............website wrong he says.........

Did they say when the rate comes into effect ? - Presumably today ?

castle96

yes... today