The Top Easy Access Savings Discussion Area

1spiral

Anyone had problems signing up to Skipton's Single Access Saver (online not app)? I'm an existing customer and when trying to open the account (with interest paid away) it tells me "Insufficient bank details supplied [210933]" despite providing everything they ask.

Edit: It doesn't appear to be pulling in my name, only the account no. and sort code on the summary page.

mebu60

1spiral said:

Anyone had problems signing up to Skipton's Single Access Saver (online not app)? I'm an existing customer and when trying to open the account (with interest paid away) it tells me "Insufficient bank details supplied [210933]" despite providing everything they ask.

Edit: It doesn't appear to be pulling in my name, only the account no. and sort code on the summary page.

Not yet. Could be weekend-itis. Am also an existing customer and plan to open tomorrow morning. 

1spiral

mebu60 said:

1spiral said:

Anyone had problems signing up to Skipton's Single Access Saver (online not app)? I'm an existing customer and when trying to open the account (with interest paid away) it tells me "Insufficient bank details supplied [210933]" despite providing everything they ask.

Edit: It doesn't appear to be pulling in my name, only the account no. and sort code on the summary page.

Not yet. Could be weekend-itis. Am also an existing customer and plan to open tomorrow morning. 

I decided to try the app. When opening in the app it says that interest will be credited to this account (no choice given whereas online you get 3 choices) but you can change it after online so I proceeded with opening. Logged in online to change the destination and got the same error so I think it is a problem with their site and no-one is around today to fix it.

RosieRooBear

On the Barclays Cashback Rewards when should the payment show up in your cashback rewards account. Registered, new rewards account showing in my app and used the correct card yesterday, the payment I made for shopping has gone through but nothing showing in my rewards account, not even as pending. Wondering if I’m being impatient or whether I should raise it with Barclays as an issue?

pokemaster

It can take up to 5 days to show in your cash back wallet even after the transaction is no longer pending

flaneurs_lobster

RosieRooBear said:

On the Barclays Cashback Rewards when should the payment show up in your cashback rewards account. Registered, new rewards account showing in my app and used the correct card yesterday, the payment I made for shopping has gone through but nothing showing in my rewards account, not even as pending. Wondering if I’m being impatient or whether I should raise it with Barclays as an issue?

3-4 working days. Full cycle of
spend £200 - redeem - credit to current account
took from Tue - Fri last week for me.

RosieRooBear

Thanks @pokemaster & @flaneurs_lobster, you’ve both put my mind at rest, I’ll wait until the end of the week and see if it’s arrived 😊

AndyTh_2

flaneurs_lobster said:

RosieRooBear said:

On the Barclays Cashback Rewards when should the payment show up in your cashback rewards account. Registered, new rewards account showing in my app and used the correct card yesterday, the payment I made for shopping has gone through but nothing showing in my rewards account, not even as pending. Wondering if I’m being impatient or whether I should raise it with Barclays as an issue?

3-4 working days. Full cycle of
spend £200 - redeem - credit to current account
took from Tue - Fri last week for me.

also if you spend less than £200 in the month, it says in the 5% cashback details that it'll pend till 5th of the next month. Only if you spend £200 or more you'd get the credit soon after pending

poppystar

I’m thinking of opening the HTB Easy Access account. It says interest is paid annually but despite reading all the documents it isn’t clear if that is on the anniversary of opening or some other national day they use. I’m used to key features documents being clear on this. Can anyone clarify? Just interested in which tax year the interest payment would fall. 

1spiral

1spiral said:

mebu60 said:

1spiral said:

Anyone had problems signing up to Skipton's Single Access Saver (online not app)? I'm an existing customer and when trying to open the account (with interest paid away) it tells me "Insufficient bank details supplied [210933]" despite providing everything they ask.

Edit: It doesn't appear to be pulling in my name, only the account no. and sort code on the summary page.

Not yet. Could be weekend-itis. Am also an existing customer and plan to open tomorrow morning. 

I decided to try the app. When opening in the app it says that interest will be credited to this account (no choice given whereas online you get 3 choices) but you can change it after online so I proceeded with opening. Logged in online to change the destination and got the same error so I think it is a problem with their site and no-one is around today to fix it.

What a palava. I'm not an app lover, I only use them when there is no alternative so after the above I deleted the app. When I went to login yesterday, I needed a code generated from the app so called Skipton to explain that I wanted the pre app method of login. To do this they needed to deregister my app and I now have to wait for a code to come through the post in order to use my account. I cannot withdraw or make any changes so I still am unable to see if the change of interest destination is working or not.