The Top Easy Access Savings Discussion Area

S_uk · 6 August 2023 at 2:46PM

phillw said:

S_uk said:
Why would it be a problem if someone's accent didn't 'match' their nationality?

Most peoples accent will match where they were born.

"Age = reasonable, gender and accent good"

Is obvious what it means.

You obviously didn't read my question. I'm not referring to those that have an accent 'matching' where they are from. Given the Equality Act of 2010 I'd be interested in all the legalities of this.

I actually had no idea banks would profile someone based on their accent. I think parts of the media might be interested in this given recent events in the news.

And Halifax wouldn't know my accent as I've never been into a branch or contacted them by phone.

jpsman · 6 August 2023 at 2:53PM

Zaul22 said:

Just saw this morning that Shawbrook have proposed a merger with Co-op bank. It's probably many months away from affecting their savings in any way but just potentially interesting.

So that's why Co-op savings rates remain abysmal - they're shoring up profits to make themselves look more attractive to buyers!

masonic · 6 August 2023 at 2:55PM

S_uk said:

phillw said:

S_uk said:
Why would it be a problem if someone's accent didn't 'match' their nationality?

Most peoples accent will match where they were born.

"Age = reasonable, gender and accent good"

Is obvious what it means.

You obviously didn't read my question. I'm not referring to those that have an accent 'matching' where they are from. Given the Equality Act of 2010 I'd be interested in all the legalities of this.

I actually had no idea banks would profile someone based on their accent. I think parts of the media might be interested in this given recent events in the news.

And Halifax wouldn't know my accent as I've never been into a branch or contacted them by phone.

As mentioned above, absolutely legal. In fact, the police often use descriptions of identifying characteristics such as age, gender, race and physical markings in their investigations.

S_uk · 6 August 2023 at 3:01PM

masonic said:

S_uk said:

phillw said:

S_uk said:
Why would it be a problem if someone's accent didn't 'match' their nationality?

Most peoples accent will match where they were born.

"Age = reasonable, gender and accent good"

Is obvious what it means.

You obviously didn't read my question. I'm not referring to those that have an accent 'matching' where they are from. Given the Equality Act of 2010 I'd be interested in all the legalities of this.

I actually had no idea banks would profile someone based on their accent. I think parts of the media might be interested in this given recent events in the news.

And Halifax wouldn't know my accent as I've never been into a branch or contacted them by phone.

As mentioned above, absolutely legal. In fact, the police often use descriptions of identifying characteristics such as age, gender, race and physical markings in their investigations.

But that's just descriptions of someone, not making assumptions that someone cannot be "from" somewhere because of them.

masonic · 6 August 2023 at 3:03PM

S_uk said:

masonic said:

S_uk said:

phillw said:

S_uk said:
Why would it be a problem if someone's accent didn't 'match' their nationality?

Most peoples accent will match where they were born.

"Age = reasonable, gender and accent good"

Is obvious what it means.

You obviously didn't read my question. I'm not referring to those that have an accent 'matching' where they are from. Given the Equality Act of 2010 I'd be interested in all the legalities of this.

I actually had no idea banks would profile someone based on their accent. I think parts of the media might be interested in this given recent events in the news.

And Halifax wouldn't know my accent as I've never been into a branch or contacted them by phone.

As mentioned above, absolutely legal. In fact, the police often use descriptions of identifying characteristics such as age, gender, race and physical markings in their investigations.

But that's just descriptions of someone, not making assumptions that someone cannot be "from" somewhere because of them.

Nobody is suggesting that, but it is fair and reasonable for a bank to assume that your accent will be consistent between calls. There is no suggestion that notes as described above are anything other than that.