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  • Malchester
    Malchester Posts: 1,021 Forumite
    Eighth Anniversary 500 Posts Photogenic Name Dropper
    masonic said:
    oz0707 said:
    This bank paranoia about you getting defrauded is becoming a complete pita now. I understand they will be getting pressured from governments but it seems like every transaction now i have to confirm im not being scammed even if its a tenner to one of my own accounts with different bank or a payee ive paid many times before
    It really varies by bank. I've not had any this year and have been shifting money between savings accounts more than ever before. I've given Santander a wide berth, as they seem to be the worst for holding payments.
    Yes me too. I use Santander as my main current account but because of their reputation for stopping transfers I use my Nationwide account for all transfers and have never had a transfer held up. I use Nationwide as my nominated or link account for all savings accounts. The only transfers from Santander are to Nationwide.
  • Bridlington1
    Bridlington1 Posts: 4,109 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 6 August 2023 at 9:50AM
    Personally I've never had any issues with Santander and have actually found it one of the easier accounts to use as a nominated account. I have bounced low 5-figure sums through Santander a fair few times, even to new payees that don't use CoP and not had so much as a delayed payment.

    Then again I also haven't had any faster payments blocked across the board for over a year, though have in the past, having had a HSBC account frozen for 23 days in February 2022, Virgin frozen for 5 days the following month and a Halifax payment blocked a few months after that.

    I've just come to accept that I will likely end up with blocked payments with most if not all of my banks at some point over the coming years so I just try to ensure I never become too reliant on a single banking group, particularly after having to de-link LBG from my financial affairs earlier this year. Consequently I have the bulk of my nominated accounts fairly evenly spread between Santander, Nationwide, Ulster, Metro and HSBC. Where possible I have multiple nominated accounts for each set of savings accounts, e.g. I have my Coventry accounts linked to different current accounts, Skipton's the same, Tandem is linked to nearly every current account I have that uses open banking etc and where possible I try to ensure that my most important savings accounts aren't all linked to the same bank so if any one of my main accounts gets frozen I can still access the bulk of my money regardless.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    oz0707 said:
    ...I understand they will be getting pressured from governments...
    Not only from the government. The government created breeding ground for ambulance chasers pressurising banks on no win no fee basis.


  • Rollinghome
    Rollinghome Posts: 2,732 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    masonic said:
    oz0707 said:
    This bank paranoia about you getting defrauded is becoming a complete pita now. I understand they will be getting pressured from governments but it seems like every transaction now i have to confirm im not being scammed even if its a tenner to one of my own accounts with different bank or a payee ive paid many times before
    It really varies by bank. I've not had any this year and have been shifting money between savings accounts more than ever before. I've given Santander a wide berth, as they seem to be the worst for holding payments.
    I suspect other banks may do as many checks as Santander, but more efficiently and quickly so they're hardly noticed.
  • Alicon88
    Alicon88 Posts: 32 Forumite
    10 Posts First Anniversary
    What would you recommend between Shawbrook - Monument and Chip for a reliable EA account?
    I am currently having Monzo at 4% and thinking to switch but there are so many that I am not really sure what to go for.
    thanks for your help!
  • alrk
    alrk Posts: 52 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I have been using chip for a while and it has been great. Instantaneous transfers both way.

    i have just opened a shawbrook and paid in £1 on friday evening, but wont see it until monday, but. Useful p,ace to keep not quite instant money at a top rate.

    i dont know anything about monument yet
  • If I have someone listed on my trusted payments, other people that I've sent money to before and especially other banks with accounts in my name, I see no reason whatsoever for any blockages. Fine the first time but not on subsequent occasions. Also, once you read the warnings and you press the "Happy to go ahead with this transaction", it should be then your responsibility, not the banks.
  • boingy
    boingy Posts: 1,954 Forumite
    1,000 Posts Second Anniversary Name Dropper
    If I have someone listed on my trusted payments, other people that I've sent money to before and especially other banks with accounts in my name, I see no reason whatsoever for any blockages. Fine the first time but not on subsequent occasions. Also, once you read the warnings and you press the "Happy to go ahead with this transaction", it should be then your responsibility, not the banks.
    That's definitely how it should be, but it's not how it is. I've had a £100 transfer held up for checks, to an account in my name that I have transferred to many time previously. The most ridiculous thing is the interrogation you have to suffer to unblock it. All the questions they ask are just as easy for a scammer to answer as they are for me.
    "What's the amount?"
    "Why are you making the transfer?"
    "Is anyone making you do this?"
    etc. etc.

    It's like an airport asking you if you are a terrorist.  :|
  • Alicon88 said:
    Does anyone have experience with Monument?
    I would like to give it a try but would be nice to have some opinions first 
    I can vouch for Monument. Opened up an account back in July. Transfers in and out are pretty much instant, customer service chat function in the app is really useful and the app in general has a nice 'feel' to it. No complaints from me.
  • tg99
    tg99 Posts: 1,260 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Alicon88 said:
    Does anyone have experience with Monument?
    I would like to give it a try but would be nice to have some opinions first 
    I can vouch for Monument. Opened up an account back in July. Transfers in and out are pretty much instant, customer service chat function in the app is really useful and the app in general has a nice 'feel' to it. No complaints from me.
    Is that 24/7 including weekends instant similar to Chip ie within seconds or more like Tandem where transfers in and out take around 15 mins?
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