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Sainsbury's online withdrawal has a £20k limit FYI if not already aware.
Went to move a chunk of my Sainsbury's Defined Access Issue 38 2.87% to Skipton BR Tracker 3.1% wef today. Would not allow >£20k, have to call for that (and multiple transactions clearly not viable on defined access 3 withdrawals per account year).
First interaction on phone is recorded message "Please use our online service"!
Over 10 minutes waiting for answer, checked through Ts&Cs, does not mention any individual withdrawal restrictions.
Raised issue that defined access accounts should not restrict online withdrawal amounts (no others do that I am aware of) but if they do that should be highlighted in Ts&Cs.
And suggested that initial phone greeting should consider that callers might be calling because online system cannot service their needs and in this case directs customers to call in.
Received a modest goodwill payment for my inconvenience!2 -
Band7 said:kaMelo said:Just like Coventry BS, It's another case of not wanting to be the top paying account that is still available.It's a fair cop. Just made it in last weekRetired 1st July 2021.
This is not investment advice.
Your money may go "down and up and down and up and down and up and down ... down and up and down and up and down and up and down ... I got all tricked up and came up to this thing, lookin' so fire hot, a twenty out of ten..."1 -
I agree it's not great that they limit the number and value of withdrawls unlss you're prepared to message or phone in.
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What's a good alternative to Marcus? I already have Tandem, Chase and Atom.0
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I suppose you could still apply for Skipton by post. The application form is the same so as long as you date everything to before today and make it clear you are applying for issue 3 you should be fine.0
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patpalloon said:What's a good alternative to Marcus? I already have Tandem, Chase and Atom.1
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RG2015 said:Re Skipton tracker base rate -0.90% discontinued.
Does this mean the best EA rates will have a ceiling at about 3.0% to 3.1% until the next BoE decision?
Will I still be entitled to the rate 0.9% points below the BoE rate (i.e. 3.1%)?0 -
How instant is Skipton with their transfers? Got the account with £1 sitting in it. Got most parked in Kroo at the moment, which works fine but the app is still lagging but transfers in and out are almost instant.0
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pecunianonolet said:How instant is Skipton with their transfers? Got the account with £1 sitting in it. Got most parked in Kroo at the moment, which works fine but the app is still lagging but transfers in and out are almost instant.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.1 -
This morning I moved money from Skipton to Nationwide and it took about 30 minutes.
They have never been "instant" in the 15 or so months I have been with them.0
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