Symbio Energy feedback

Hasbeen

carpy said:

well they still aren't replying to my emails...

Had query regards exit fees on bill and also estimate off about 4 times usage.

Emails no reply. so written letter with stamp marked complaint.

All fixed within 4 days of posting with quick reply from Symbio.

Great customer service  LOL.😁

rp1974

This is not simply energy,this is Symbio Energy. .

Swipe

paulhgc said:

Swipe said:

Going bust at the end of the month then?

Still here at he end of November so is it all over for symbio soon ? 

They paid their bill so looks like they may be around for a few months longer

CRISPIANNE3

Their estimate for this month is 616 kw. Just checked and our useage so far is only 304.  

m0bov

Ive just had a "reminder" that I am going to be changed from Low, Fair and Green 2020 Variable v16 to  Fair and Green Variable Renewal v2. I only switched to in back in July! Any ideas what's going on?? 

arley

m0bov said:

Ive just had a "reminder" that I am going to be changed from Low, Fair and Green 2020 Variable v16 to  Fair and Green Variable Renewal v2. I only switched to in back in July! Any ideas what's going on?? 

I've just had the same and I switched away from SE two weeks ago!

couriervanman

got the same email

Fair and Green Variable Renewal v2

rp1974

It's not that complicated really,an energy supplier has given the required notice that a variable tariff is being removed.
However long that tariff has been in place is neither here nor there.
There's a variable renewal in the email that can be accepted or rejected by the 31st of December.
Will be taking a look at comparisons in the near future.

ywlgy

m0bov said:

Ive just had a "reminder" that I am going to be changed from Low, Fair and Green 2020 Variable v16 to  Fair and Green Variable Renewal v2. I only switched to in back in July! Any ideas what's going on?? 

Just don't accept the offered tariff, which is rubbish. There is a link in the email to select other tariffs.
I've chosen the 'Low Fair and Green Variable SE01 v8', which is still the cheapest available in my area.

m0bov

rp1974 said:

It's not that complicated really,an energy supplier has given the required notice that a variable tariff is being removed.
However long that tariff has been in place is neither here nor there.
There's a variable renewal in the email that can be accepted or rejected by the 31st of December.
Will be taking a look at comparisons in the near future.

In fact they haven't, they've sent me a reminder, its the first I've heard of it.