Interest details on HMRC Personal Tax Account. Updated to include how to access interest details.

jono1975

I had a tax code change this week, my boss informed me.

I went on to my HMRC login and after much looking and getting very confused I finally worked out what they have for untaxed interest in 18/19.

It was harder because they had lumped in another year, not stating which year.

I double checked my tax statements and they didn't tally, HMRC are lower on unpaid.

I went into chat and confirmed their 18/19 figure was what I'd calculated from the site and it was, then asked from a breakdown by bank..

Crazily the operator must have to copy and paste each one line by line, they are missing about five accounts. I asked if it was final as he said yes and I'll get a letter.

I told him there were some missing but he didn't seem interested and closed the chat.

Useless, I'm fed up with this farce every year. Please take back the £1000 tax free, more trouble than its worth.

Tom99

The list of 7 accounts is spot-on to the penny, including one which is 9p, but nothing from Marcus.
Anyone else noticed that or had a figure reported for Marcus?

RG2015

Tom99 wrote: »

The list of 7 accounts is spot-on to the penny, including one which is 9p, but nothing from Marcus.
Anyone else noticed that or had a figure reported for Marcus?

My Marcus account is shown as GOLDMAN SACHS INTERNATIONAL BANK. My actual 2018/2019 interest is showing as their estimate for 2019/2020 but I do not recognise the account number they are showing.

newatc

The taxing of untaxed interest is driving me insane! Every year it takes many phone calls to sort out. This year I sent in, by post, a listing of bank deais and interest amount for last year which seemed to correct last year's account and put correct tax code for this year. Cracked it, I thought!
No, within a month they sent me a revised tax code putting it back to where it was saying it was necessary to pay the correct tax for this year.
I rang back the the HMRC operative told me the figures I sent were different from those sent by several banks (which I don't believe) and I should advise them when I close accounts (think of regular savers whch are closed every year).
I have now sent them another letter telling them, in a frustrated tone, their system is broken and causing chaos (and giving them details of accounts closed in previous tax year). I await a reply.

jono1975

It's driving me insane too, in addition to the missing accounts, which are two Santander and three TSB (the operator said he had some TSB accounts but they are all zero).

Even with their grand total I couldn't get my spreadsheet to tally against their reported accounts, now I've just figurd out that the total tax bill on the accounts that have been reported is not 20% of the figure, it's £9 out.

In reply to the above, why should you have to report to them when you close accounts, if that's the case why bother even getting feeds in from the banks if they're not reliable. If they want that why not get everyone on self assessment which I would definitely prefer now after all this, but I believe they say no to if you ask.

Also, they don't exactly make anything easy on their website.

finspaniard

I only see the total figure, not a breakdown.
But it seems very close to what I was expecting.

Not sure what I can do to get the individual numbers.

jono1975

finspaniard wrote: »

I only see the total figure, not a breakdown.
But it seems very close to what I was expecting.

Not sure what I can do to get the individual numbers.

I went onto their web chat and the operator pasted them in. I can't see a away to get it on the website itself, the best I can get is the estimate for 18/19 via the link posted on this thread, but that's pretty useless now.

Tom99

finspaniard wrote: »

I only see the total figure, not a breakdown.
But it seems very close to what I was expecting.

Not sure what I can do to get the individual numbers.

Once you are signed in to the PAYE page use this link:
https://www.tax.service.gov.uk/check-income-tax/income/bank-building-society-savings
It only works for some people.

jono1975

That link has changed what it shows, yesterday it was showing the estimates for 18/19 but now it shows estimate for 19/20.

Most of the accounts they list are closed, some new ones not showing yet like Marcus. Doesn't seem to be an add option.

badger09

Nothing posted since my last post:

badger09 wrote: »

You have my deepest sympathy

However, as a retired Senior Tax Inspector with many years fire fighting:p experience following the introduction of several ill thought out & even more poorly executed IT systems, I do not blame the front line staff who have to do that fire fighting. Added to which is their obvious lack of basic training in/understanding of the underlying tax regulations and an increasing reliance on "Computer says £xxx. Computer must be right", its a recipe for disaster.

Fortunately, I do understand how income tax is calculated, and the implications of previous year corrections:cool: and have the time, though not necessarily the patience, to keep going until they get mine right.

has changed my mind about participating in this fiasco.

I too have had my figures accepted, received revised P800s & coding notices, only to have them later revised to include incorrect interest.

I've provided detailed breakdown of my multiple accounts for 2017/18 and 2018/19 and am giving them 1 last chance to get the figures right, repay my overpayment and correct this year's coding, which will result in another repayment.

Next step will be formal complaints process:mad:.