freeview box and £50 marks and sparks vouchers (merged)

an1179

It might be only conisidence but I have had 2 tellies to which the freeview box is connected stop working within the last 2 weeks. Admittedly they are old tellies, but I am suspicious

tracy6697

I have the Astratec Freeview box. A few days ago all the channels went blank so we turned it off to re-boot it. We then did a scan and got all the channels back working properly again. However, we have now lost the 14-day guide and have just the basic 7-day version. We have tried turning it off and on and resetting it to factory settings but nothing will get the EPG back. This means that I cannot access the area where the code is generated :mad:

Has anyone experienced a similar problem?

LiGhTfasT

Theres a option something like epg preference you need to change that in settings.

welshdeedee

tracy6697 wrote: »

I have the Astratec Freeview box. A few days ago all the channels went blank so we turned it off to re-boot it. We then did a scan and got all the channels back working properly again. However, we have now lost the 14-day guide and have just the basic 7-day version. We have tried turning it off and on and resetting it to factory settings but nothing will get the EPG back. This means that I cannot access the area where the code is generated :mad:

Has anyone experienced a similar problem?

If you turn the box on and off I think you may have to re-scan and install it again or something.

welshdeedee

Has anyone had any vouchers?

akh43

Just about to send text 48 - has anyone sent text 48 and received their vouchers yet?

Tulip

It takes a few weeks to get the vouchers after sending 48 texts but you will get them as that is the information they gave me when I e-mailed them

Katie

shailesh

I had a call from them last week telling me i'd now sent enough texts, my vouchers would be with me in a few weeks, if i wanted to carry on i'd receive another set of vouchers after 48 texts

the lady on the line seemed so grateful when i said i would

far

I called them last week when I believed I was up to 48 texts and after confirming I was correct, just like happened to the previous poster, I was asked if I wanted to continue and do the same and she seemed very happy I was going to. I was told my vouchers should be posted "in the next couple of weeks".

welshdeedee

Are they still M & S vouchers anyone know?