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Old Orange 'Out here' package being cancelled

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    acepaul wrote: »
    That’s a good find, but had Mr A not pulled the plug would never ever thought of changing.

    Why change, when almost happy with service get.

    because the service doesn't exist.
  • acepaul
    acepaul Posts: 34 Forumite
    Network exsists, has full function
    Just refuse to pay their prices for something already paid for.

    If they can support the sim, they can support the outhere pack
  • acepaul
    acepaul Posts: 34 Forumite
    Sometime next week I’ll be contacting the ombudsman service
    For information
    Does anybody have any advice on how to deal with them please?

    Thanks
  • d123
    d123 Posts: 8,735 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    acepaul wrote: »
    Sometime next week I’ll be contacting the ombudsman service
    For information
    Does anybody have any advice on how to deal with them please?

    Thanks

    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.

    Probably best if you leave out the bit where you’ve been stalking and ringing EE staff at home though...
    ====
  • toothdoctor
    toothdoctor Posts: 104 Forumite
    Part of the Furniture 10 Posts
    I switched to 3 Network on the 123 tariff. what I lose in free texts I make up in substantially lower call charges 3p/min as opposed to 15p+/min on ee/orange.
  • [Deleted User]
    [Deleted User] Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    d123 wrote: »
    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.

    What's defunct? All business was transferred to EE.
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    d123 wrote: »
    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.

    Probably best if you leave out the bit where you’ve been stalking and ringing EE staff at home though...

    What are the odds that Ofcom have blocked him too...
  • d123
    d123 Posts: 8,735 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    What's defunct? All business was transferred to EE.

    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France
    ====
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    d123 wrote: »
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France

    For the stalker, try 33 14444 2222 and ask for the CEO, Mr. St!phane Richard, I'm sure he'll talk to you...
  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    d123 wrote: »
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France

    You are conflating branding with legal entities.

    T-Mobile UK is simply EE's former name.
    Orange UK also seems to be still operational with the same registered address.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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