Marcus is live!

eskbanker

RG2015 wrote: »

I opened an account and wasn't asked about my income. Their privacy policy however, does include the following.

Data we collect and use. Employment status and line of business. This includes your income range where necessary

I have no idea how they would decide that it was necessary but it does appear to be a catch-all legal clause

....but not necessarily one which is compliant with the data minimisation principle enshrined within the GDPR-compatible Data Protection Act, namely that:

Personal data shall be:

(c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (data minimisation)

Struggling to think how they could argue that employment and/or income data is necessary for opening a savings account, perhaps someone with time and inclination will challenge them on it.

SpanishBlue

pearl123 wrote: »

Marcus is asking about you salary and job before you open an account, so perhaps form me as a low earning at home carer it might not be wise to apply. I don't want to get a refusal.
https://www.thisismoney.co.uk/money/saving/article-6233013/Goldman-Sachs-demands-details-salary-job-open-new-Marcus-account.html

I wasn't asked about my Salary/job either.


I found the account extremely quick and easy to open and money paid in/taken out is there in minutes.


It's an excellent interest rate instant access account, that unlike some others doesn't require you to jump through hoops.


I'm amazed at some of the negativity on here. No account is suitable for everyone, but seriously, what's not to like?

RG2015

SpanishBlue wrote: »

I wasn't asked about my Salary/job either.


I found the account extremely quick and easy to open and money paid in/taken out is there in minutes.


It's an excellent interest rate instant access account, that unlike some others doesn't require you to jump through hoops.


I'm amazed at some of the negativity on here. No account is suitable for everyone, but seriously, what's not to like?

I agree, apart from many people not being able to log on today.

soulsaver

Marcus is live! - not really apparently...

I sense one of those catastrophic openings in the making ... early adopters blow fanfare of trumpets, a day or two later it fizzles into damp squib & inability to get in front of the uptake curve...

One of their CS cba to find out why my funds transfer got rejected for the 3rd time yesterday.. or when such error would be corrected.. or even the name of the team who is dealing with the issue.. too much trouble. Unimpressed.

1882

I can log in ok.

Doc_N

Marcus is very much not alive - it's dead as a dodo if you want to use the website, because try logging in and all you get is this:

Sorry, something seems to be wrong

Please come back later and try again. If you still can't get to the page you need and you’d like to talk to us, call us on 0800 085 6789. Our lines are open Monday to Friday, 8am to 8pm.


Not exactly what you want from a bank, bearing in mind the recent TSB fiasco!

mattytun

mattytun

looks like their website is getting hammered & can't cope with the volume.:cool:

eskbanker

mattytun wrote: »

looks like their website is getting hammered & can't cope with the volume.:cool:

As I pointed out earlier on one of the other Marcus threads, it's unlikely to be a coincidence that it's prominently featured in today's weekly MSE email, thereby highlighting its existence to another 12 million people - it won't be the first (or last) time that the spike in activity immediately following one of these emails is enough to cause technical problems or even product suspension or withdrawal.

Just as well the savvy folk on this forum got in there right at the beginning before everyone else waded in

Doc_N

We’re sorry


We’re sorry that you’re experiencing issues with our website today. Please bear with us while we work on fixing this as fast as possible, so we can get back to providing you with the high level of service we aim for. If you need to access your account in the meantime, you can call 0800 085 6789 between 8am and 8pm and we’ll be able to help you over the phone.