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  • Missaver
    Missaver Posts: 184 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 2 April 2020 at 12:29AM

    IN THE COUNTY COURT AT xxx

    CLAIM No. xxx

    BETWEEN :

    Parking Control Management (UK) Limited (Claimant)

    and

    xxx (Defendant)

     

    WITNESS STATEMENT

     

    1.            The facts in this statement come from my personal knowledge. Where they are not within     my knowledge they are true to the best of my information and belief.

     

    2.            I am xxxx of (address ) (postcode). I am the defendant in this matter and I will say the           following.

    3.            I am not liable to the Claimant for the sum claimed, or any sum at all and this is my     Witness Statement in support of my Statement of Defence as already filed.

    4.            The facts of the case are as set out in my Statement of Defence, and I rely on that document as a true account. A copy follows this Witness Statement.

    5.            I am an unrepresented consumer who has never attended the County Court before.

    6.            I assert that I am the registered keeper of the vehicle in question, registration xxx.  I also      assert that I was the driver of that vehicle on the date xxx.

    7.            The essence of my defence to this claim is that the car was :

    A. Temporarily stopped, not parked

    B. Unloading for moving in

     

    8.            The reason for visiting the site was to unload large and heavy items for the purpose of moving in.  Upon entering the site, I did not notice any prominent signs regarding parking restrictions.  The block to be moved into is on the corner of the road and the entrance to the block faces a spot on the pavement outside with a lowered kerb with double yellow lines on the road.  There are no road signs to be seen anywhere to disallow any parking, as shown in photographic evidence. (Exhibit xxx1)

    9.            The drop down kerb seemed like a sensible spot to park the car as there would therefore, be no obstruction to other vehicles on the road.   To gain access to the spot where the alleged contravention took place, some rising bollards needed to be lowered by the Concierge, of which there is a sign with the number to call (Exhibit xxx2).  I called the number on the sign and spoke to the Concierge who gave authority to park for unloading, they then lowered the bollards for me to enter.

    10.          The parking charge does not state any times or restrictions and how long the car was parked.  The IPC Code of Practice Part B states the Operational Requirements Applicable to all Operators, where paragraph 15 refers to grace periods (Exhibit xxx3). There is no given opportunity for drivers to read any clear signs to learn about the onerous terms by which they would later be bound, and it seems the ticketing was immediate and predatory, with no fair 'observation' or grace period.

    11.          As stated in paragraph 7 above, the car was stopped for the purpose of unloading some furniture for moving in.  Therefore no parking has taken place and no Parking charge can be issued.  I provide proof of address which is in Exhibit xxx4.

    12.          CASE 9GF0A9E JOPSON V HOMEGUARD

    I wish to bring to your attention the case findings from 9GF0A9E JOPSON V HOMEGUARD 29/06/16 of facts about parked/not parked' as found by His Honour Charles Harris QC. A full transcript can be found in Exhibit xxx 5)


    The case supports that a car stopped for a short period of time cannot be classed as “parked” which is what I understand the Claimant is appealing against me, as outlined in the Particulard of Claim (PoC).

    “Neither party was able to direct the court to any authority on the meaning of the word “park”. However, the Shorter Oxford Dictionary has the following: “To leave a vehicle in a carpark or other reserved space” and “To leave in a suitable place until required.” The concept of parking, as opposed to stopping, is that of leaving a car for some duration of time beyond that needed for getting in or out of it, loading or unloading it… Merely to stop a vehicle cannot be to park it; otherwise traffic jams would consist of lines of parked cars… I am quite satisfied, and I find as a fact, that while the appellant’s car had been stationary for more than a minute and without its driver for the same period (whatever precisely it was), while she carried in her desk, it was not “parked”.”

    A) The Road Traffic Regulation Act 1984 and The Highway Code talk about "parking","waiting", "loading or unloading" and "setting down or picking up passengers", each as a separate activity. "Loading and unloading" or "setting down or picking up passengers" are clearly different from parking or waiting.

     (B) Loading or unloading with the permission of the landholder is not 'parking' and signs cannot override existing rights enjoyed by landowners and their visitors, as was found in the above mentioned Appeal case decided by His Honour Judge Harris QC at Oxford County Court.

    (C) In the Jopson appeal it was also held as a finding of fact, that stopping to unload was not 'parking'.

    (D) In the Jopson appeal it was also held that signs added later by a third party parking firm are of no consequence to authorised visitors to premises where other rights prevail and supersede any alleged new 'parking contract’.

    (E) In any event, the signs make no offer to authorised visitors engaged in permitted loading/unloading for which no 'parking permit' was ever required (neither before the arrival of this Claimant onsite, nor after).

    (F) In the Jopson appeal in June 2016, the Senior Circuit Judge found that the position was analogous to the right to unload which was the subject of Bulstrode v Lambert [1953] 2 All ER 728. (Exhibit xxx 6 )

    ''After considering the facts at the time of the grant, Mr Justice Upjohn ruled that an ancillary right to stop, load and unload may be implied into the express grant of a right of way where such a right is necessary for the reasonable enjoyment of the right of way.'' The right of way in that case was: “To pass and re-pass with or without vehicles…for the purposes of obtaining access to the building…known as the auction mart.''

    13.          A. It could be argued that in this instance, being new to the site and for the purpose of moving in, it was necessary to stop the vehicle to unload and be able to enjoy the home comforts by taking them up into the apartment.

    B. The car was stopped off the road on a pavement with a drop down kerb.  There are double yellow lines on the road and if the car had been stopped on the road, it would have caused an obstruction to any vehicle exiting through the rising bollards. This would deem it dangerous to have stopped on the road.  There is no signage visible at the spot where the car was stopped as stated in the Particulars of Claim and none in the photographic evidence supplied by PCM.

    14.          The Highway Code and Loading/Unloading

    A.    The right to unload and load on double yellow lines is an exempt Activity as shown in the Highway Code section ​​​​Signs and Signals > ​Road markings, (Exhibit xxx7).  It states :

    B.    "Waiting restrictions indicated by yellow lines apply to the carriageway, pavement and verge.
    You may stop to load or unload (unless there are also loading restrictions as described below) or while passengers board or alight.  Double yellow lines mean no waiting at any time unless there are signs that specifically indicate seasonal restrictions."  However, there are no signs regarding waiting, loading/unloading at the spot where the car was being unloaded, therefore, the right to unload prevails.

    C.            I also refer to the local authority advice on loading and unloading (Exhibit xxx8) which states “Loading restrictions are marked by single or double yellow blips on the kerb.”  There are no blips on the kerb, as seen in Exhibit xxx1.

    15.          Lord Denning’s Red Hand Rule

    A.    If the site did not wish for any cars to stop for any time period then there should be clear signage to indicate this.
    Under Lord Denning's Red Hand Rule, the charge (being 'out of all proportion' with expectations of drivers in this car park and which is the most onerous of terms) should have been effectively: 'in red letters with a red hand pointing to it' - i.e. VERY clear and prominent with the terms in large lettering, as was found to be the case in the car park in the case heard in Supreme Court, ParkingEye v Beavis [2015] 3 WLR 1373', as seen in Exhibit xxx9.
    A reasonable interpretation of the 'red hand rule' and the 'signage visibility distance' tables within Exhibit xxx10 would require a parking charge and the terms to be displayed far more transparently, on a lower sign and in far larger lettering, with fewer words and more 'white space' as background contrast. I wish to bring to your attention Vine v Waltham Forest London Borough Council (2000) which highlights that it is important that the signage must be readable to allow a driver to understand the conditions of the car park. A short summary is available in Exhibit xxx11.

    B.    “Although it might reasonably be inferred that a motorist saw and understood the signs as a result of their numbers, size and location it was insufficient that an appellant had simply had the opportunity to see warning signs but that they must also have read and understood them and only then, by doing so, could they consent to the act of clamping if they parked in contravention to the notices"

  • Missaver
    Missaver Posts: 184 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 8 April 2020 at 11:07PM

    16.            Primacy of Contract

    A.    As a new resident on site, the driver has the permission of the leaseholder to stop, and who is entitled to rely upon his primacy of contact within the lease. (Exhibit xxx12)

    B.    No Notice to keeper received

    I can confirm that I did not receive any notice to keeper (NTK) before receiving the Parking Charge – Keeper Liability letter dated 13 September 2018 (exhibit xxx 13) which was the first means of communication received from PCM. The language used in the letter suggested that this was not their first form of communication “since we gave you a Notice to Keeper letter”.

    C.    Unexplained Inflated costs and Abuse of Process

    I received a reminder letter for payment from the debt collectors Trace, the first of three, dated 29 October 2018 (exhibit xxx 14) with the charges inflated to £160. The inflated costs are questionable.  Further to this, the Claim Form now states the Amount Claimed is £175.

    This is an abuse of process by the Claimant in trying to claim a total amount of £250 when the signs were for £100... contrary to the CRA 2015, the Beavis case and the POFA 2012 (Exhibit xxx15).

    The Protection of Freedoms Act 2012 (exhibit xxx16), Schedule 4, at Section 4(5) states that the maximum sum that may be recovered from the keeper is the charge stated on the Notice to Keeper, in this case £100. The claim includes an additional £60, for which no calculation or explanation is given, and which appears to be an attempt at double recovery.

     

    17.            Abuse of Process and Orders to Strike Out similar Claims

     

    A.    Claims pleaded on this basis by multiple parking firms have routinely been struck out ab initio in various County Court areas in England and Wales since 2019. Recent examples are appended to this defence; a February 2020 Order from District Judge Fay Wright, sitting at Skipton County Court (Exhibit xxx17) and a similar Order from Deputy District Judge Josephs, sitting at Warwick County Court (Exhibit xxx18).

     

    B.    Applications by AOS member parking firms to try to reach the usually low threshold to set aside multiple strike-out orders have been reviewed by more than one area Circuit Judge, including His Honour Iain Hughes QC, occasioning District Judge Grand at Southampton to hear submissions from a barrister on 11th November 2019.The court refused to set aside the Orders and, tellingly, no appeal was made.

     

    C.    The Judge found that the claims-both trying to claim £160, with some ten or more similar cases stayed-represented an abuse of process that ‘tainted’ each claim. It was held to be not in the public interest for a court to let such claims proceed and merely disallow £60 in a case-by-case basis, thus restricting and reserving the proper application of the relevant consumer rights legislation only for those relatively few consumers who reach hearing stage. That Judgment is appended (Exhibit 019).

     

    D.    District Judge  xxx is  invited to read Exhibits xxx17 and xxx19 at the earliest opportunity. The Defendant avers that parking firm claims which add duplicitous ‘costs’ sum to the parking charge are now easily identified to be unlawful. Such claims are against the public interest, requiring no further assessment, and listing such cases for trial should be avoided. The Court is invited to exercise its case management powers pursuant to CPR 3.4 to strike out this claim, which is entirely tainted by abuse of process and breaches of the CRA.

     

    E.    Alleging that the letters the parking firm sent have caused an additional loss, is simply untrue. The standard wording for parking charge/debt recovery contracts is/was on the Debt Recovery Plus website - ''no recovery/no fee'', thus establishing an argument that the Claimant is breaching the indemnity principle - claiming reimbursement for a cost which has never, in fact, been incurred. This is true, whether or not they used a third party debt collector during the process.

     

    F.    The Defendant has the reasonable belief that the Claimant has not incurred an additional £60 in damages or costs to pursue an alleged £100 debt. The arbitrary addition of a fixed sum purporting to cover 'damages/costs' is also potentially open to challenge as an unfair commercial practice under the CPRs, where 44.3 (2) states: ''Where the amount of costs is to be assessed on the standard basis, the court will –

    (a) only allow costs which are proportionate to the matters in issue. Costs which are disproportionate in amount may be disallowed or reduced even if they were reasonably or necessarily incurred; and

    (b) resolve any doubt which it may have as to whether costs were reasonably and proportionately incurred or were reasonable and proportionate in amount in favour of the paying party.

     

    G.   Whilst quantified costs can be considered on a standard basis, this Claimant's purported added £60 'damages/costs' are wholly disproportionate, are not genuine losses at all and do not stand up to scrutiny. This has finally been recognised in many court areas. Differently from almost any other trader/consumer agreement, when it comes to parking charges on private land, binding case law and two statute laws have the effect that the parking firm's own business/operational costs cannot be added to the 'parking charge' as if they are additional losses.

     

    18.            Lack of detail within the Particulars of Claim

    A.    I received County Court papers in November 2019 where within their particulars of claim it cited the driver ‘parked’ in breach of the terms of parking stipulated on the signage.  However, as mentioned above, the car was temporarily stopped for unloading, not parked.

    B.    I am unsure what reasons PCM are using for taking the case to court as they have provided very limited particulars of claim (PoC).

    C.      There is no detail offered of what “parking charges” entails within the PoC. The PoC does not meet the requirements of Practice Direction 16 7.5 as there is nothing which specifies how any terms were breached. Indeed the PoC are not clear and concise as is required by CPR 16.4 1(a) and CPR 1.1 and 1.4 which can be found in Exhibit xxx19. This therefore means that the Claimant has not complied with the pre-court protocol.

    D.    Various different outcomes could come under the umbrella term “Parking charges”
    As the detail is so limited I have had to consider a number of options that the claimant may be using as necessary under ‘parking charges’.
    1) Not been parked in the confines of a bay
    2) Been stopped on double yellow lines
    3) Been stopped in an area where no stopping is allowed

    19.            Photographic Evidence


    Within the photographs of the vehicle taken by PCM, as seen in Exhibit xxx 20. The photographs were taken in front of and behind the vehicle. I believe that the images taken of the vehicle suggest that this was not a static camera but a person with a camera. This amounts to predatory tactic which does not comply with the IPC Code of Practice Part B 14.1 “You must not use predatory or misleading tactics to lure drivers into incurring parking charges.” As seen in Exhibit xxx 21.

    The obvious lack of photo evidence showing the car actually was ‘parked in a restricted area’ is completely inadequate, therefore, this charge has no basis.

    20.            The claimant is responsible for mitigating the losses to the landowner
    I refer to case Vehicle Services Ltd vs Ibbotson (2012) The full transcript is offered in Exhibit xxx 22 in which it is agreed that the claimant was responsible for mitigating the losses to the landowner.
    “…before the notice is issued. As predatory tactics have been used to take photos of the car and there was no windscreen ticket at the time, there was no attempt to mitigate losses to the Landowner at the time.

    21.            This is in breach of IPC CoP section 13.1, viewable in Exhibit xxx 23:
    “You agree to ensure that all your operators, servants or agents maintain a professional standard of behaviour when carrying out their duties and comply with the rule of law at all times.”

    22.            Schedule of Costs

                I attach a schedule of costs shown in Exhibit xxx24.

                I invite the Court to dismiss this claim in its entirety, and to award my costs of attendance at the hearing, such as are allowable pursuant to CPR 27.14.

     

    I believe that the facts stated in this witness statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

  • Coupon-mad
    Coupon-mad Posts: 155,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 April 2020 at 12:15AM
    VCS v Ibbotson is ancient and I say get rid of it and remove #20.  It adds nothing.

    And this needs to be in speech marks otherwise it's not clear where the quote begins and ends:
     Waiting restrictions indicated by yellow lines apply to the carriageway, pavement and verge.
    You may stop to load or unload (unless there are also loading restrictions as described below) or while passengers board or alight.  Double yellow lines mean no waiting at any time unless there are signs that specifically indicate seasonal restrictions.


    Oh, and don't call the 2 judgments 'Appendix and Appendix B' like they are called when they are the only 2 attachments with the new template defence.  In your case you have exhibits by number, so give them a sequential exhibit number that fits in with the rest.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Missaver
    Missaver Posts: 184 Forumite
    Third Anniversary 100 Posts Name Dropper
    Thank you Coupon Mad, I will edit this week. So the rest of it is OK?  Later on, I'm thinking of posting the bundle (WS, exhibits and costs schedule) to the Court as well as the solicitors, although I may ask them both if email would suffice given the pandemic situation. 
    Much appreciated, 
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Do both - belts and braces. Make it clear in both emails that you have also posted the bundles (if you're able to do it from a post office, get certificates of posting).
  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ibbotson may be old, but it does SRS no favours, I would keeo it in.  
    You never know how far you can go until you go too far.
  • Missaver
    Missaver Posts: 184 Forumite
    Third Anniversary 100 Posts Name Dropper
    Hi all, as advised, I've edited my WS across the 2 posts above - will this be the final version to send?
    So the Claimant/Solicitors are supposed to send their WS to me no later than 14 days before the hearing.  If I send mine first, I don't need to do anything until I receive theirs?  If and when I receive theirs, is it just a case of going through it to argue against in Court with what I have in my Defence and Witness Statement?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    No, theyre supposed to make sure you HAVE it by the deadline, same as you are required to ensuer the court and claimant HAVE it by that point. 
    Yes, of cocurse you read theuir WS and work out how rubbish it is. ALmost certainly its a template ripped apart already elsewhere on this forum.
  • Missaver
    Missaver Posts: 184 Forumite
    Third Anniversary 100 Posts Name Dropper

    Oh, and don't call the 2 judgments 'Appendix and Appendix B' like they are called when they are the only 2 attachments with the new template defence.  In your case you have exhibits by number, so give them a sequential exhibit number that fits in with the rest.

    I just realised I left in the reference to 'Appendix C'.  Should I call that Exhibit XXX , following on from the previous exhibit number?
  • Coupon-mad
    Coupon-mad Posts: 155,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 April 2020 at 11:46PM
    Yes, change 'Appendix' to 'exhibit number'  I've already replied to someone only this week pointing that out and their thread is on page one right now, including a section about wanting your costs granted anyway, if the claim is now discontinued.

    Please read other similar threads on page one, it saves us having another Groundhog Day.  And some regulars, like me, are only dipping into the forum on the odd occasion at the mo, given all the real life family issues we all have,
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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