Horizon Parking PCN Sainsbury's Alperton

Coupon-mad

wembleymum wrote: »

Hiya all the good people,
Thank you all for the help and greatly appriciated. I'll send the letter and will let you know the outcome.
Thanks again.

I am sorry, but you are not sending any letters. And not just ONE thing!

You are doing an appeal online.

And you are complaining to the CEO of Sainsburys NOW, no waiting.

And you are doing an ICO complaint online. I didn't type all that for nothing.

This was clearly a 3 pronged attack for you to do, and no 'letters':

The OP should appeal to Horizon.

And complain to Sainsburys.

And - even if the PCN is cancelled quickly - should push ahead now with an online ICO complaint about this ANPR system failure, showing her evidence and also showing the BPA article all about the flaw...

Please don't be one of those posters who does just one easy thing (appeal, copied), then comes back in 2 weeks asking ''what do I do now, heelpp!'' telling us you have the inevitable rejection letter, but haven't bothered with the other two things to get the PCN cancelled.

DO ALL THREE THIS WEEK.

THE APPEAL IS THE VERY THING THAT WILL NOT GET IT CANCELLED!.

beamerguy

Please listen to Coupon-mad .... letter by letter

This ANPR rubbish must stop

The CEO must do something about the Horizon
ANPR scam which damages his customers

Mr Mike Coupe Chief Executive

Email mike.coupe@sainsburys.co.uk

wembleymum

Coupon-mad wrote: »

I am sorry, but you are not sending any letters. And not just ONE thing!

You are doing an appeal online.

And you are complaining to the CEO of Sainsburys NOW, no waiting.

And you are doing an ICO complaint online. I didn't type all that for nothing.

This was clearly a 3 pronged attack for you to do, and no 'letters':


Please don't be one of those posters who does just one easy thing (appeal, copied), then comes back in 2 weeks asking ''what do I do now, heelpp!'' telling us you have the inevitable rejection letter, but haven't bothered with the other two things to get the PCN cancelled.

DO ALL THREE THIS WEEK.

THE APPEAL IS THE VERY THING THAT WILL NOT GET IT CANCELLED!.

Good morning,
I didn't send a letter as you have adviced.
Sent the email first and then have done the online appeal yasterday.
Today I'll sending the email to CEO of Sainsburys after work.
Then I'll look how to make complain to ICO as you have adviced.
Should I visit the Sainsburys and speak to the store manager about this today?
Hope I'm in right path now.
Thanks.

beamerguy

wembleymum wrote: »

Should I visit the Sainsburys and speak to the store manager about this today?
Hope I'm in right path now.
Thanks.

Store managers nowadays are not what they used to be.
It is the head office that takes on these scammers and
the store manager just picks up the wrath from customer

However, there is no harm in doing this advising him that
you are contacting Mike Coupe

wembleymum

beamerguy wrote: »

Please listen to Coupon-mad .... letter by letter

This ANPR rubbish must stop

The CEO must do something about the Horizon
ANPR scam which damages his customers

Mr Mike Coupe Chief Executive

Email mike.coupe@sainsburys.co.uk

Good morning,
I have just now send the email to CEO of Sainsbury's explaining the matter. I'll let you know if I receive any reply from him.
Thanks.

wembleymum

beamerguy wrote: »

Store managers nowadays are not what they used to be.
It is the head office that takes on these scammers and
the store manager just picks up the wrath from customer

However, there is no harm in doing this advising him that
you are contacting Mike Coupe

Hiya,
I have just email the CEO and will visit the store later to speak to the Manager as well just to see what will be his/her response about these fraudsters.
Thanks.

beamerguy

wembleymum wrote: »

Good morning,
I have just now send the email to CEO of Sainsbury's explaining the matter. I'll let you know if I receive any reply from him.
Thanks.

One of his executive staff will reply.

I think Mr Coupe has an understanding of the scam.

Hopefully he will want to retain you as a customer.

There is one supermarket being Tesco whose executive
staff back the scammers so don't jump from the frying
pan into the fire for future shopping

Half_way

If its a data breach, then under the new GDPR regs, could Mr Coupe be held personally liable for his agents actions?

beamerguy

Half_way wrote: »

If its a data breach, then under the new GDPR regs, could Mr Coupe be held personally liable for his agents actions?

I suspect that Mr Coupe has no idea what is happening.
and how his customers are being attacked

Somebody at Sainsbury's signed a contract with the vermin

Yes, sooner or later someone will take this further

Half_way

It would be nice to see an LBA issued holding the exec personally liable.
If such things start to happen, then the parking companies business model may look a little shaky