E.ON Moving from economy 7 meter to single rate

cazacs16

Hi - Please help me because E.on are a waste of space at present. ive tried all week for them to make contact with me, no answer on the phone, no anser from my emails etc...
I have been with them on an economy 7 meter. I have at present had storage heaters removed and in the process of CH being fitted..having the pipe work prepared and radiators fitted in readiness for the boiler to be fitted which should be in a bout 4 weeks.
I want to finish the economy 7 rate and go onto a single rate. Do I need the meter changed ?? I'm out all day and use nothing at night apart from the usual fridge and tv standby..
I've spoken with EDF today who have advised they can switch me over but it will be on an economy tariff and they will add the two together ?? this just sounds complicated.
The gas meter is in but as i don't have gas usage at the moment, they are just billing me for the standard charge... E.on have also just adjusted my DD to 178.00 a month without asking, my smart meter is showing I'm using 1.25 a day. SH have not been on since April..
So do i move to another supplier and let them sort the meter out or do I need Eon to sort this part out first... Or do I wait completely until the GCH is up and running before doing anything i don't know how to go about this transition... There has be someone who has gone through this ??

spot1034

If you ask me, adding the day and night readings together sounds a very uncomplicated solution.



All will depend, of-course, on the tariff price, but several suppliers offer those with E7 meters a very reasonable rate for night and day units added together.

cazacs16

Hi Spot1034 - i don't want the economy 7 rate - E7 is special rate late at night and all night.. its pointless for GCH that will be only during day time and not during night.
plus the E7 night rate is 9.4p and day rate is 18,9p - some suppliers offer day rate at 14.5. i was using in full winter 6-8 pounds a day once the storage heaters were on . GCH is going to be cheaper and better efficient once it is up and running.
ive been told from 80-115 a month for a 3 bed, at present im paying 115.00 a month for storage heaters in 3 rooms with no heatng upstairs. its has to go..

matelodave

Some companies will add the day & night rates together and put you onto a single rate tariff however the meter database will still show it as a dual rate e7 meter.

It can get complicated if you want to change suppliers as some wont add the two together and will only give you a dual rate tariff because you've got a dual rate meter.

Ideally you need to get the meter changed to a single rate one or reprogrammed.

We had a dual rate prepay when we move here seven years ago, we had to get it swapped to a dual rate credit meter and then get the meter re-programmed to work as a single rate one. It took several weeks plus two engineer visits to get it sorted.

[Deleted User]

All suppliers should be able to total the two rates. Its not complicated. If your meter has a rate which shows the total of the two please do not submit this reading in. As long as you have an Eco 7 meter then you have to supply day/night readings.
A few weeks ago I posted that Eco 7 meters can still be the cheapest electricity even if you have a low 10% night rate and 90 % day. . There are suppliers who offer very good Eco 7 rates.No need to panic just switch supplier. The idea that you need 30% night rate usage to make Eco 7 meters pay just is nt true.
Virtually everyone on GCH will still use at least 10% night rate and considerably more if they can make more use of the cheap rate for showers, dryers etc .
In my area Yorkshire Energy were offering an excellent fixed rate on their Puffin tariff with day at approx 11.7p kwh and night at around 11 p kwh, so whatever your low consumption is its better than nearly all single rate tariffs

wavelets

cazacs16 wrote: »

Hi - Please help me because Eon are a waste of space at present. ive tried all week for them to make contact with me, no answer on the phone, no anser from my emails etc...
I have been with them on an economy 7 meter. I have at present had storage heaters removed and in the process of CH being fitted..having the pipe work prepared and radiators fitted in readiness for the boiler to be fitted which should be in a bout 4 weeks.
I want to finish the economy 7 rate and go onto a single rate. Do I need the meter changed ?? I'm out all day and use nothing at night apart from the usual fridge and tv standby..
I've spoken with EDF today who have advised they can switch me over but it will be on an economy tariff and they will add the two together ?? this just sounds complicated.
The gas meter is in but as i don't have gas usage at the moment, they are just billing me for the standard charge... Eon have also just adjusted my DD to 178.00 a month without asking, my smart meter is showing I'm using 1.25 a day. SH have not been on since April..
So do i move to another supplier and let them sort the meter out or do I need Eon to sort this part out first... Or do I wait completely until the GCH is up and running before doing anything i don't know how to go about this transition... There has be someone who has gone through this ??

If you want a choice from the whole of market, then gettting a single rate meter would be the right thing to do.

There are only a very small number of supppliers who may agree to apply one of their single rate tariffs to a cusstomer who has a dual rate meter (E7).

The supplier may have told you they will add the 2 readings together as a type of 'shorthand', but what happens in reality is that each registry will be charged at the same rate.

You mention you have a smart meter. I did not know anyone was yet fitting smart meters to those on E7.

There are also a very small number of suppliers that do this as their E7 tariff.

EachPenny

cazacs16 wrote: »

Hi Spot1034 - i don't want the economy 7 rate - E7 is special rate late at night and all night.. its pointless for GCH that will be only during day time and not during night....

...and early morning. It depends on the type of supply/metering you have, but for some people their whole house uses low rate electricity during the E7 hours. If that is your arrangement then you need to look at the amount of electric you use in E7 hours once the storage heaters are decommissioned. For some people the electric they use while getting up, showering, making breakfast etc, plus perhaps running a load of washing/dishwasher overnight, may reach the breakeven point where the additional cost of E7 day units/SC is offset by the cheaper night units.

cazacs16 wrote: »

...plus the E7 night rate is 9.4p and day rate is 18,9p - some suppliers offer day rate at 14.5. i was using in full winter 6-8 pounds a day once the storage heaters were on .

But from what you say your supplier is offering to leave the existing E7 meter in place and charge you according to a single rate tariff. That sounds like a win-win. You get to see an accurate measurement of your night/day consumption split whilst paying at the single-rate charge. If you discover you are using enough night units to break even/save money then you can switch back to E7 with minimal hassle. There is no downside - other than having the complexity of giving two meter readings, and possibly having fewer switching options (but then I wouldn't consider switching until I had some idea what my actual consumptions were with GCH fully up and running).

cazacs16 wrote: »

GCH is going to be cheaper and better efficient once it is up and running.

It probably will, but it doesn't automatically follow that getting rid of the E7 meter will save you anything.

cazacs16 wrote: »

ive been told from 80-115 a month for a 3 bed, at present im paying 115.00 a month for storage heaters in 3 rooms with no heatng upstairs. its has to go..

Why? If your supplier is not charging you more for having an E7 meter then you aren't losing anything, except the possibility of some options for switching supplier. But until you have some consumption history, switching supplier would be risky anyway.

wavelets

cazacs16 wrote: »

Hi Spot1034 - i don't want the economy 7 rate - E7 is special rate late at night and all night.. its pointless for GCH that will be only during day time and not during night.
plus the E7 night rate is 9.4p and day rate is 18,9p - some suppliers offer day rate at 14.5. i was using in full winter 6-8 pounds a day once the storage heaters were on . GCH is going to be cheaper and better efficient once it is up and running.
ive been told from 80-115 a month for a 3 bed, at present im paying 115.00 a month for storage heaters in 3 rooms with no heatng upstairs. its has to go..

Consult a comparison site to find the best tariff for you.

If you are really striving to ensure you use all your electricity at the normal day rate, and not use hardly any at the low rate, there are E7 tariffs that charge considerably less than 18.9p/kWh at normal day rate.

E7 really is not pointless unless you strive to ensure it is.
Everyone uses electricity at night, and if you have a tariff that only charges 50% of the day rate , surely any MSEer would make efforts to maximise that and minimise the use at higher rate.

As I said, use a comparison site to find the best deal for you.
The tariff you are currently on sounds mighty expensive however you look at it. (unless it has zero standing charge, which I suspect it does not)

cranford

I have a E7 meter and with about 28% night use and it was cheaper for me to have a single rate of about 12p per unit with Avro Energy when I last switched 18 months ago. They just produce a bill showing the two sets of readings.

[Deleted User]

wavelets wrote: »

If you want a choice from the whole of market, then gettting a single rate meter would be the right thing to do.

There are only a very small number of supppliers who may agree to apply one of their single rate tariffs to a cusstomer who has a dual rate meter (E7).

The supplier may have told you they will add the 2 readings together as a type of 'shorthand', but what happens in reality is that each registry will be charged at the same rate.

You mention you have a smart meter. I did not know anyone was yet fitting smart meters to those on E7.

There are also a very small number of suppliers that do this as their E7 tariff.

Secure Liberty meters are able to supply smart Eco 7 and as far as I know they are the only smart meters offering this.I have personally read these meters on Eco7 in my job but so far have nt come across any other multi rate smart meters except with BG and their free 8 hour s weekend tariff.
Why this strange situation exists is a mystery.
BG have been fitting their own smart meters using Landis Gyr smart meters since 2006 and have yet to have worked out how to use smart Eco 7..They are much needed because of the constant problem of transposed day/night readings . smart meters can at least tell night from day and should never transpose them.
Nearly all the smaller suppliers are fitting Secure Liberty meters and now Eon have changed to them also, mainly because they are very good value to buy. Suppliers now have to buy and fit their own smart meters
You have the choice of the whole market now with Eco 7 so anyone with eco 7 should feed their day/night readings into a an easy to use site like Uswitch , trying different percentages of night to see the truth of the cheapest yearly costs. You may be surprised to see that eco 7 may well be the best regardless of night rate consumption percentage.
Prices fluctuate every few weeks it seems and now the cheapest supplier for a fixed tariff for 5000 kwh s is slightly pipped on single rate meter against Eco 7 but there is not much in it on 5000 kwh s at 1000/night 4000 day

Raxiel

E.ON will combine the day and night reads and bill against a single rate tariff. I know because this is the arrangement I have with them right now.


They will also let you adjust your own direct debit if you have an online account. I believe its 5% if there are no recent meter readings, and 20% if there are. They will set a recommended DD based on expected consumption and aim to hit £0 balance by your review date, but if your usage has changed (for example by switching from electric to gas heating) giving readings every 2 weeks will help bring the predictions closer to reality.


If you've had trouble with E.ON's front line support (which I've always found hit or miss), the best solution is to hope Malc or Helena (their forum reps) see this thread, they can usually sort stuff out pretty quickly. I imagine they've gone home for the weekend now, so be sure to bump the thread on Monday. If you can edit the title, adding 'E.ON' to it will probably get their attention too.