Moorcroft Debt Recovery + Orange contract

rog2

Eyemean wrote: »

Hello Rog2, thanks for that.

One thing i did want to mention is that we still haven't received a letter from orange stating that the debt has been cleared. I just dont want them to one day come back and say the amount hasnt been paied of, although im sure they wont, but would still prefer a letter saying nothing is owed.

Or will they not bother with that at all?

Regards
Eyemean

They probably will not bother to send you a letter unless you formally ask for one.
Given the obvious lack of organisation within their credit control department, along with their arrogant assumptions that 'we say you owe us money, therefore you owe us money' I think it would, indeed, be a good idea to formally request confirmation that this account is 'paid in full'.
Send them a formal letter, requesting a receipt for the payment sent on xx.04.08, and requesting their written confirmation that there is no outstanding balance on the account. Send it by recorded delivery, keeping a copy in case of any further demands for payment from either Orange or any associated dca.