Moorcroft Debt Recovery + Orange contract

rog2

Eyemean wrote: »

With regards to copy of letters to orange, would there be a need for a covering letter of some sort?

No need, eyeman, you will probably receive an acknowledgement, and the letter will be passed on to somebody in customer services, who is much more likely to act on it as it came 'from above'. It certainly worked for me, with O2.

Eyemean

Thank you Rog2, much appreciated.

Eyemean

Hello, my sister received a letter from Moorcroft this morning:

NOTICE OF INTENDED LITIGATION
To prevent the above action send payment in full before 27/03/08 or phone immediately.

If you do not respond to this letter we will assume you are purposely avoiding repayment of this debt and will take the necessary steps to secure settlement which may include issuing legal action against you. please not if legal action is necessary your debt will increase as follows:

Current balance - £56.49
solicitors cost for issue of claim form - £50
court fee for issue of claim form - £20
solicitors cost for entering judgement (by default) - £25
Total debt if judgement is obtained - £151.49

Should my sister just ignore this letter for now?

rog2

Hi Eyeman - I am really amazed at just how tenacious 'Moorcroft' are, with your sister. She has 'disputed' the debt, which has been fully paid to the original creditor, yet they still persist in harassing her.
Personally speaking, I would be inclined to ignore this letter, as it looks very much like a standard 'frightener' as used by many debt collection agencies of similar 'ilk' to moorcroft.
That said, I can fully understand how such a letter could cause distress to your sister, and would, seriously, advise her to talk to National Debtline (0808 808 4000) or CCCS (0800 138 1111). Tell her to advise these organisations of the situation, she may need to send copies of letters. They are charities who can offer free, professional advice, and may suggest a letter for her to send to the bullies at moorcroft.

BAILIFFCHASER

Send them a cca request. Waiting that then report them to the magistrates court. Trust me they will not like it.

rog2

BAILIFFCHASER wrote: »

Send them a cca request. Waiting that then report them to the magistrates court. Trust me they will not like it.

BAILIFFCHASER - this thread relates to a mobile phone contract, which is a 'consumer service agreement' as opposed to a 'consumer credit agreement' and, as such, not covered by the Consumer Credit Act, 1974.

BAILIFFCHASER

rog2 wrote: »

BAILIFFCHASER - this thread relates to a mobile phone contract, which is a 'consumer service agreement' as opposed to a 'consumer credit agreement' and, as such, not covered by the Consumer Credit Act, 1974.

Well if they are not listening then it doesnt matter what agreement you have. Cant you hold fire for once ?

nrsql

BAILIFFCHASER wrote: »

Well if they are not listening then it doesnt matter what agreement you have. Cant you hold fire for once ?

So you're sayoing that the OP should
"Send them a cca request. Waiting that then report them to the magistrates court"
for a mobile phone bill?

BAILIFFCHASER

nrsql wrote: »

So you're sayoing that the OP should
"Send them a cca request. Waiting that then report them to the magistrates court"
for a mobile phone bill?

Ok do this. Keep on writing to them until they pack it in or until something happens. There you go what everybody wanted to hear.

nrsql

So you're saying that a cca request is applicable to a mobile phone contract - contradicting what rog2 says.
Guess the OP will have to do his own research unless someone can come up with convincing external references.