Ryanair cuts it hand luggage allowance AGAIN - MSE News

peterbaker

jpsartre wrote: »

You'll need to contact Ryanair.

Hmm yes, naturally! You don't need to contact Ryanair if you want to take a parachute into the cabin but you do need to contact them to cancel

You could try Ryanair Live Chat for starters, intalex.

steve1500

peterbaker wrote: »

Hmm yes, naturally! You don't need to contact Ryanair if you want to take a parachute into the cabin but you do need to contact them to cancel

You could try Ryanair Live Chat for starters, intalex.

Did you take the optional extra of Customer Service when you booked

budgetflyer

steve1500 wrote: »

Did you take the optional extra of Customer Service when you booked

Sorry you are mistaken. That's available with other airlines who are normally double the price.

SephirothX

joncombe wrote: »

It does seem rather unfair it can apply to existing bookings made under the old rules. When you booked the flight ticket included 10KG of luggage. Now it doesn't so you have to pay extra. I didn't think materially changing what you'd already paid for was legal, but I guess that is why they are offering a refund and that makes it legal.

They have yet to actually contact me about this change. I found out through the press on the internet. I think there will be a lot of elderly people caught out by this come November, turning up with the hand luggage they booked expecting to take it for free. This is a law suite waiting to happen.

I had to contact Ryanair twice before I could get a refund sorted and that is going to take 7-10 days. My flights are now about £12 cheaper than when I booked them so my intention is to cancel the flights and rebook them with priority boarding - effectively costing me nothing extra.

I don't mind them introducing a £6-10 charge for hand luggage - fair enough they can charge what they want for a flight. You just factor this in when booking. But what angers me is retrospectively introducing the fee for customers who have already made bookings.

spiro

If you all check on the Ryanair website (link below), bullet point 5, this change only impacts flights booked after 1st September 2018. So if you have already booked it won't impact you.

https://corporate.ryanair.com/news/new-bag-policy-from-november-will-cut-check-bag-fees-reduce-boarding-delays/

spiro

wazza99 wrote: »

I'm confused tickets booked for January 2019, expecting to take a 10kg checked in for free now i have to pay #28 extra ? 7pp each way, 2 travelling or i just get 1 handbag each for free ?

What a swiz !

Wrong, the change only applies to bookings made on/after 1st September.

SephirothX

Spiro - please stop posting incorrect information. On the same page you linked:

4. What about customers who have already booked flights before 1 September for travel on/after 1 Nov?

The new bag policy will apply to all travel on/after 1 November.

Non-priority customers who booked flights before 1 September (for travel after 1 Nov) can either add Priority Boarding for €/£8* or a 10kg bag for €/£10* or they may cancel their booking for a full refund.

*(price when added after booking)

stoneman

jpsartre wrote: »

Although I guess what might also happen is that some passengers that would have otherwise tried to do with handluggage only will simply pay to check a (full-size) bag.

That's what we'll do. Usually it's £25 each way for a 20KG bag. That's £50. 2 x £8 x2= £32.00

So for £18 more we can pack liquids (for makeup) and buy booze on resort saving heck of a lot.

stoneman

spiro wrote: »

Wrong, the change only applies to bookings made on/after 1st September.

No it doesn't. It applies to ALL bookings, you can of course have a full refund if you don't want to pay it.

budgetflyer

what I have been trying was book priority @£6 So I get my 2 carry on bags and then book a £8 for 10KG to check in. It wont let me.