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Excel Parking Services - Flipped Ticket

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Comments

  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    In the case of Excel Parking who am I best to address the below letter to?
    As well as the SAR to the parking firm's Data Protection Officer (DPO), also write a letter - it can be sent by email to Gladstones or BW Legal or directly to whoever the PPC is, if they are not using a solicitor. Your letter can state that you have sent their client a SAR and so you require a restriction of data processing and the case should be put 'on hold'. Confirm your correct 'address for service' (especially if you've moved and they've traced you & might revert back to an old address). This is an EASY formal letter to write - it will not stop most claims but it looks better to respond.
  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    I would really appreciate some extra help, spent the last hour reading up and confused even more.
  • Le_Kirk
    Le_Kirk Posts: 25,069 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jam1991 wrote: »
    In the case of Excel Parking who am I best to address the below letter to?

    The answer was in the quoted text.
    it can be sent by email to Gladstones or BW Legal or directly to whoever the PPC is
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    I would really appreciate some extra help, spent the last hour reading up and confused even more.

    Contract Law is complicated, there is no alternative but to get a handle on your situation or pay the scammers, you have to put in the hours.
    You never know how far you can go until you go too far.
  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    it can be sent by email to Gladstones or BW Legal or directly to whoever the PPC is

    Who are Gladstones and BW Legal? The latest letter just has Excel Parking name all over it.
  • Umkomaas
    Umkomaas Posts: 43,774 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jam1991 wrote: »
    Who are Gladstones and BW Legal? The latest letter just has Excel Parking name all over it.

    Have you read any other thread on this forum, as one or other will be mentioned in over 90% of threads.

    You need to read around current threads to increase your knowledge and understanding, because the better informed you are, the better you will deal with your PCN.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    edited 3 January 2019 at 2:48PM
    Adjusted this SAR from another thread to suit. Comments and amendments appreciated please.
    Dear Sir or Madam,

    Subject access request Data Protection Act 2018 / General Data Protection Regulations (GDPR)

    I am writing to you in your capacity as data protection officer for your company – EXCEL PARKING SERVICES LIMITIED. I have reason to believe you hold personal data on myself and a vehicle I own (I am the registered keeper for this vehicle). It should be noted that contrary to article 13 of GDPR legislation - no privacy information was provided to myself, the data subject, at the time of collection. I am therefore compelled into making this request for access to personal data pursuant to Article 15 of the General Data Protection Regulation which, as you will be aware, came into force on 25 May 2018. Please supply all the data. The vehicle in question is ..............

    The following requests are in regards to Parking Charge Notice……. issued........:

    1. Please provide me with a copy ALL photographs taken.
    2. Please provide me with a copy of a close up photograph of the parking information signs on the day in question.
    3. Please provide me with evidence you have paid a debt collector / Legal representative.
    4. Please provide me with a copy of ALL posted letters/emails sent and received.
    5. Please provide me with a copy of both the Parking Charge Notice and Notice to keeper documents.

    Please also advise as to the following:

    1. Please confirm to me whether or not my personal data is being processed. If it is, please provide me with the categories of personal data you have about me in your files and databases.
    1. In particular, please tell me what you know about me in your systems, whether or not contained in databases, and including e-mail, documents on your networks, or voice or other media that you may store.
    2. Additionally, please advise me in which countries my personal data is stored, or accessible from. In case you make use of cloud services to store or process my data, please include the countries in which the servers are located where my data are or were stored.
    3. Please provide me with a copy of, or access to, my personal data that you have or are processing.
    2. Please provide me with a detailed accounting of the specific uses and lawful basis that you have made, are making or will be making of my personal data.
    3. Please provide a list of all parties with whom you have (or may have) shared my personal data.
    1. If you cannot identify with certainty the specific third parties to whom you have disclosed my personal data, please provide a list of third parties to whom you may have disclosed my personal data.
    2. Please also identify which jurisdictions that you have identified in 1-1 above that these third parties with whom you have or may have shared my personal data, from which these third parties have stored or can access my personal data. Please also provide insight in the legal grounds for transferring my personal data to these jurisdictions. Where you have done so, or are doing so, on the basis of appropriate safeguards, please provide a copy.
    3. Additionally, I would like to know what safeguards have been put in place in relation to these third parties that you have identified in relation to the transfer of my personal data.
    4. Please advise how long you store my personal data, and if retention is based upon the category of personal data, please identify how long each category is retained.
    5. If you are additionally collecting personal data about me from any source other than me, please provide me with all information about their source, as referred to in Article 14 of the GDPR.

    Should you require anything from myself, please contact me via post.

    I would like you to be aware at the outset, that I anticipate a reply to my request within one month (deadline being .....) as required under Article 12, failing which I will be forwarding my inquiry with a letter of complaint to the Information Commissioners Office (ICO). If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.

    Yours faithfully
    ........
  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    Anyone able to critique the above please?
  • Umkomaas
    Umkomaas Posts: 43,774 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jam1991 wrote: »
    Anyone able to critique the above please?

    Your question numbering is all over the shop.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • jam1991
    jam1991 Posts: 183 Forumite
    Sixth Anniversary 100 Posts
    Numbering amended, thank you. How is the below attempt for the additional letter to the PPC alongside the SAR?
    Dear Sir or Madam,
    Re:

    I am the registered keeper of the vehicle and am aware of your purported 'parking charge'. I have sent your Data Protection Officer a SAR and so I require a restriction of data processing and the case should be put on hold.

    The driver purchased a fully valid ticket at a cost of £3 and then displayed it on the dashboard. The ticket is valid for the date and time of the contested 'parking charge' (see attached image).
    Refusal to accept the ticket as proof of payment and evidence of validity, and if you continue to pursue this contested charge, appears to be a case of unjust enrichment over and above the tariff paid.

    Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

    I have kept proof of submission of this correspondence l and look forward to your reply.

    Yours faithfully
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