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Ebay Dilemma - what would you do?
Comments
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Well I emailed him yesterday afternoon asking for a return label and he hasn't responded. Until he does, I can't do anything. Ball is in his court0
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Brookside88 wrote: »Well I emailed him yesterday afternoon asking for a return label and he hasn't responded. Until he does, I can't do anything. Ball is in his court
Now that you've done that you can leave it. He has the option for arranging a return and should he get funny about it later you have the email proving you were trying to co operate. Just keep the item safe for a while.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I'd disagree with most of this.There is no case open so ebay is not involved at all and anyway ebay do not issue labels for NARU'd sellers where there is a chance they can't recoup the money. Ebay do not see any return requirement here, that is between the seller and the buyer- so it is immaterial what ebay know or don't know about sellers address, it is nothing to do with them anymore.
It is easy to contact ebay support without a case, there is a chat icon at the side of every page.
eBay do have have discretionary payments available in CS, to cover all types of cases.
Its everything to do with eBay, they have far more info on the seller than the buyer does.
Guess we'll agree, we disagree
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Brookside88 wrote: »No I didn't ask that, I asked what would happen if I were to deny I had received them. Because presumably the seller wouldn't have much of a leg to stand on. I said I was tempted because the bloke is a tool and a liar. I haven't at any point said I was going to keep them. Right from the start I have said morally I know they should be returned, and i asked for peoples thoughts on it
With proof of delivery? A pretty easy small claims win.
Calls someone a liar whilst talking about telling a lie.........sigh0 -
Brookside88 wrote: »Well I emailed him yesterday afternoon asking for a return label and he hasn't responded. Until he does, I can't do anything. Ball is in his court
Who delivered the package?0 -
Brookside88 wrote: »The other issue is that he's breached GDPR by giving my name and address to Amazon without my knowledge or permission
If i write you a letter and give it to the Post Office to send to you is that breach of GDPR too? :think:0 -
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Brookside88 wrote: »Amazon, but my contract wasn't with Amazon, it was with him
No,try again. Who delivered it0 -
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I think Amazon track all their packages regardless of the delivery method.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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